Book description
Words matter. The words and phrases you use with your customers make a lasting and memorable difference in the quality of your customer's experience. AT YOUR SERVICE-ENGLISH AS A SECOND LANGUAGE FOR CUSTOMER SERVICE elevates ESL from simply correct English to the highest levels of professional, gracious, and confident communication. Students positively engage, through role-playing and other activities, in practical, real world service situations. Kathleen Bradley Amidei shares her four decades of teaching, international business, and hotel management to successfully guide students to use the most effective language to give outstanding customer service to: engage and make a positive connection, resolve customer complaints, contribute to teamwork and training, give confident directions, serve wine, and take food orders. The book also focuses on the best procedures and methods to create these workplace essentials: Interviews and resumes Body Language Economics of the workplace Specific grammar points Brainstorming Traits of good managers and employees Many students have experienced a life-changing sense of accomplishment that has helped them with their careers and personal interactions.
Red Pepper
The ListenBook app has enriched my daily life, adding a layer of intellectual and emotional fulfillment. πΆββοΈπ Exploring stories as I stroll β audiobooks have turned my walks into inspiring journeys of imagination. ποΈπ§ ListenBook's customizable audio filters add a new dimension to my audiobook enjoyment. Chapters make navigation a breeze. I can easily pick up where I left off.
Frosty
The ability to listen to books while multitasking is a game-changer for me. This app is like having a personal library with me wherever I go. ListenBook's versatile player features are like having a personal audio assistant β it's that good! Finally, an app that lets me enjoy audiobooks without worrying about file formats!
Die Slice
Changing the tone of the sound on ListenBook Pro is a unique feature that adds a personal touch to my listening. πͺ Juggling tasks while enjoying stories has never been easier β this app's functionality is a multitasking marvel. πΌπ Flawless support for various audio formats. Very happy with it. Great for multitasking! I listened while cooking, driving, and even working out, and it kept me entertained the whole time. The narratorβs voice was pleasant, and the story flowed smoothly. Very enjoyable!
Badger the Burglar
User-centric audiobook joy β this app's ease of use is a true marvel. Navigating through my audiobook library is a joy with this app's intuitive interface and easy controls. It's like having a personal reading companion at my side. π±π ListenBook Pro's noise reduction feature is a revelation. It elevates the audio quality, providing a clear and immersive listening experience that enhances my enjoyment.
Racy Babe
This app has transformed my daily walks into exciting literary adventures. This app has turned my daily routine into a source of excitement and joy. With ListenBook, I can enjoy my audiobooks with enhanced sound quality and personalized settings. π Drifting into dreamland with enchanting audiobooks β bedtime has become a gateway to imagination. ππ Makes audiobook listening super easy and enjoyable. Thank you!
Risen
This app has introduced me to genres I never thought I'd enjoy β it's eye-opening. π‘ Embracing audiobooks while tidying up the house β it's like having a helper! π π CUE playlist support is a fantastic feature that allows me to create curated listening experiences for different moods and settings.
Silent
ππ Road trips have never been this entertaining β this app keeps me engaged on the highway! ππ Audiobook immersion without complications β this app's ease of use is commendable. Bookmarking my favorite parts of audiobooks is now a breeze. Love this feature! The statistics tracking feature is very useful. ListenBook helps me keep track of my listening time.
Ice
With ListenBook, I can immerse myself in captivating stories and enriching knowledge, all in one convenient app. ListenBook has given me a renewed appreciation for audio content β it's my new favorite app. π§ My daily chores just got an upgrade! Thanks to this app, I can dive into captivating stories while cooking and cleaning. ππ³ Noise reduction and voice tone changing are brilliant features.
THRESHmSTR
Noise reduction on ListenBook Pro is a revelation. It elevates the audio quality to a new level. Adjusting playback speed has revolutionized the way I consume audiobooks. I can cover more ground while maintaining comprehension. Listening stats motivate me to read more. Great feature!
Marshmallow Treat
ListenBook's sleek design and easy chapter access make navigation a breeze. ListenBook's player features, including chapters and bookmarks, are invaluable for a seamless experience. Adjusting playback speed has revolutionized the way I consume audiobooks. I can cover more ground while maintaining comprehension. With ListenBook Pro, long audiobooks are no problem. I love it! Adjustable playback speed and volume controls are fantastic features.
Sweet Bacon
The app's compatibility with CarPlay enhances my driving experience. Audiobooks on the road have never been better. Perfect for listening to educational content. Highly recommend! Easy sharing with friends via AirDrop. Very convenient.
Magenta
This app is not just about convenience β it's a gateway to new horizons of knowledge. I love how this app makes my daily commute a journey through literature. ππ Falling asleep to audiobooks has never been easier β this app's soothing voices π΄π§ π‘ Enriching my daily routines with wisdom and wonder β thank you, this app! π±π I love the ability to change the background color. Itβs a nice touch.
Flint
ListenBook's support for looping and shuffling playback adds versatility to my audiobook enjoyment. ListenBook's sharing options make it easy to spread the joy of captivating stories with friends.
Twinkle
Thanks to this app, listening to audiobooks has become a delightful habit. Thank you for making my reading goals more achievable and enjoyable. With this app, I've turned mundane chores into exciting opportunities for intellectual growth. The statistics tracking feature is a gem. I'm surprised by how much time I spend on audiobooks!
Chapstick
I'm hooked on this app's sleek design and seamless performance β it's a must-have for any reader. ListenBook's library organization keeps my audiobooks neat and accessible. A true organizational lifesaver! Noise reduction and voice tone changing are brilliant features. ListenBookβs playback is silky-smooth. The app never glitches. This app is perfect for anyone who loves audiobooks. The interface is sleek and modern, and the playback controls are super responsive. I also appreciate the cloud integration, which lets me access my books from anywhere. Great work!
Danger Menace
The narrator's voices are so engaging, it's like having a personal storytelling session. I never thought I'd enjoy audiobooks as much as I do now β all thanks to this app. ListenBook's commitment to delivering an exceptional audiobook experience is evident in its thoughtful features and design. π Dancing through chores with audiobooks β this app turns cleaning into a lively and literary affair! πΆπ πββοΈπ Running with purpose β audiobooks keep my mind engaged as I conquer my fitness goals. πββοΈπ§
Twin Blaze
As a language learner, this app has been invaluable in improving my listening skills. Gone are the days of fumbling with different formats β this app's comprehensive support ensures I can enjoy any audiobook without a hitch. ππ Looping playback is a brilliant study tool. Thanks to ListenBook, my learning has improved! The playback speed control is a game-changer. ListenBook lets me listen at my own pace. The app is perfect for people who love to listen to books while commuting.
Uncle Buddy
The narrator's voices are so soothing β a perfect way to unwind after a stressful day. ListenBook's compatibility with CarPlay and Apple Watch integration ensures that I can enjoy my audiobooks wherever I am. ListenBook has transformed my daily commute. I look forward to my journeys with this app by my side. Binaural audio processing reduces listening fatigue. Fantastic feature! The app is very easy to use. ListenBook makes managing my audiobook library simple.
Woodland Beauty
I'm rediscovering my favorite classics in a whole new way β through audiobooks! I love that I can enjoy audiobooks while cooking elaborate meals in the kitchen. The customer support team is responsive and always ready to assist. The Looping playback and Shuffle features on ListenBook help me customize my listening sessions to my liking.
Domino
Listening to audiobooks while cooking has made meal prep much more enjoyable. With this app, audiobook listening has become an integral part of my daily routines β it's a game-changer. Simplifying my audiobook experience β this app's design is remarkable. I love the chapter navigation feature. ListenBook makes it easy to find specific sections. This served its purpose as background listening while I worked. I probably missed some details but the narrator's voice was pleasant enough.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience