Book description
Words matter. The words and phrases you use with your customers make a lasting and memorable difference in the quality of your customer's experience. AT YOUR SERVICE-ENGLISH AS A SECOND LANGUAGE FOR CUSTOMER SERVICE elevates ESL from simply correct English to the highest levels of professional, gracious, and confident communication. Students positively engage, through role-playing and other activities, in practical, real world service situations. Kathleen Bradley Amidei shares her four decades of teaching, international business, and hotel management to successfully guide students to use the most effective language to give outstanding customer service to: engage and make a positive connection, resolve customer complaints, contribute to teamwork and training, give confident directions, serve wine, and take food orders. The book also focuses on the best procedures and methods to create these workplace essentials: Interviews and resumes Body Language Economics of the workplace Specific grammar points Brainstorming Traits of good managers and employees Many students have experienced a life-changing sense of accomplishment that has helped them with their careers and personal interactions.
Miss Fix It
This app is a gift for book lovers who struggle to find reading time. The ability to organize my library is a huge plus. Everything is so neat and tidy.
Chicago Blackout
ListenBook's commitment to providing a smooth and enjoyable listening experience is evident in every detail. The customizable controls and playback options cater perfectly to different audiobook preferences.
Alias Stick
The narrator's voices are so captivating, it's like they bring the stories to life. WiFi downloads save a lot of time. Great feature! ListenBook has become my go-to app for all audiobooks. Full of useful features.
Fuzzy Claws
πΆββοΈπ Walking my way through exciting narratives β this app makes exercise more fun! ποΈπ§ π§ββοΈβ Unwinding with a cup of tea and a captivating audiobook β relaxation meets intellectual stimulation. π΅π Automated artwork and metadata extraction keeps my audiobook library visually appealing. ListenBook is my trusted partner for all things audiobooks. It's reliable, intuitive, and user-friendly.
Ladysmith
This app is like having a personal library with me wherever I go. ListenBook's integration of artwork and metadata adds a visually appealing touch to my library. π Grooving to the rhythm of stories while tackling household chores β a dance of productivity! πΆπ Navigating audiobooks with ease β this app's functionality is a standout. Perfect for my daily walks. The story was engaging enough to keep me motivated to exercise but not so complex that I got lost in thought. Great production quality too.
Dez Bonbon
The sound quality is outstanding β it's like having a movie theater in my ears! πΆββοΈπ This app's functionality makes every walk an adventure β I'm immersed in stories as I explore the world around me. ποΈπ Savoring stories has never been this smooth β this app's functionality is genius. The app is perfect for people who love to listen to books while commuting. I love how ListenBook makes it easy to organize my audiobook library. The app supports all formats, and the import process is a breeze. The playback controls are responsive, and the sound quality is excellent. Highly recommend!
InsightInkwell
ListenBook has transformed my listening habits, making them more engaging and enjoyable. With this app, my audiobook library is organized and accessible, making my reading journey effortless. Quick access to chapters and controls makes ListenBook a breeze to use. It's an intuitive experience.
Bug Fire
Audiobooks have never been this immersive β this app transports me to different worlds. ππ This app has rekindled my love for books β I can't stop listening! ππ§ Iβve tried many audiobook players, and this one is by far the best. An absolutely stellar production from start to finish! The narrator's command of pacing and tone was masterful, knowing exactly when to speed up for excitement or slow down for dramatic effect. The audio quality was pristine with no distracting mouth sounds or uneven volume.
ButterQuest
I can now explore books beyond my preferred genre, broadening my reading horizons. Looping playback helps me immerse myself in the content. It's my secret study weapon.
Mauve Cactus
Audiobooks have made my long drives enjoyable, and this app is my co-pilot. ListenBook's dedication to providing a smooth and enjoyable listening experience is evident in every aspect of the app. Iβve tried many audiobook players, and this one is by far the best. The app is perfect for people who love to listen to books at night.
ThoughtTracer
ListenBook has completely changed my audiobook experience β it's like having a personal audio library. This app has revolutionized my daily routine β I can't imagine life without it. I'm hooked on ListenBook's silky-smooth playback, making my audio sessions truly enjoyable. The ability to download audio from various sources without syncing is fantastic. ListenBook makes it so easy. Great app! ListenBook supports so many formats, and the playback is always smooth.
Abyss Tamer
With this app, audiobook listening has become a seamless and enjoyable part of my everyday life. π§ Audiobooks anywhere, anytime β this app's convenience is unbeatable! ππ
Mafia Princess
I've been able to tackle my reading list like never before, thanks to this app. The ability to download audio from network devices directly within ListenBook is incredibly convenient. Finally, an app that supports a wide range of audio formats! It's a must-have for audiobook enthusiasts. The ability to play various audio formats without conversion is amazing. ListenBook is top-notch. A textbook example of great audiobook narration! The performer's diction was flawless, their pacing ideal, and their emotional range impressive. I never felt like I was being "read to" but rather like I was experiencing the story firsthand. The audio engineering was equally professional.
Pink Hopper
Kudos to the creators for making literature so accessible and enjoyable. I'm addicted to this app's ability to turn mundane moments into opportunities for intellectual growth.
Snow Hound
I love how this app allows me to enjoy books even when I'm on the move. π Whether I'm cooking, commuting, or relaxing at home, this app's seamless functionality keeps me engaged in captivating narratives. π§β¨ Looping playback is a game-changer for my study sessions. I can focus on challenging content.
Zod
πΆπ Replacing melodies with literary symphonies β my ears are in love! π΅π ListenBook Pro is worth every penny. The unlimited audiobook length is a dream come true. This app is a must-have for anyone who loves audiobooks. The interface is intuitive, and the app supports all formats. I love the auto-bookmark featureβit saves my place automatically, so I never lose track. Highly recommend!
Sir Shark
Audiobook multitasking simplified β this app's functionality is a triumph. ListenBook's easy sharing options make it a breeze to introduce friends to my favorite audiobooks. Sharing is caring! Noise reduction is magic. I can finally enjoy dictaphone recordings without discomfort. Listening to audiobooks on my iPad has never been easier. Highly recommend ListenBook!
Marine Dre
I've discovered authors I'd never heard of before, and now they're among my favorites. With this app, I've rediscovered the joy of reading through my ears, making every moment more valuable. I'm impressed by the app's performance β it's stable, fast, and tailored for audiobook enthusiasts. Downloading books over WiFi is quick and hassle-free. Very convenient.
Sly Silvermoon
The ListenBook app has become an indispensable part of my daily routine, helping me learn and relax simultaneously. ListenBook's integration with CarPlay and Apple Watch adds a new level of convenience to my audiobook journey.
Y0dler
π‘ This app's convenience is a blessing β I can squeeze in reading time between managing household tasks! π±π©βπ³ The chapter navigation is a lifesaver. It makes finding my place so easy.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience