Book description
Words matter. The words and phrases you use with your customers make a lasting and memorable difference in the quality of your customer's experience. AT YOUR SERVICE-ENGLISH AS A SECOND LANGUAGE FOR CUSTOMER SERVICE elevates ESL from simply correct English to the highest levels of professional, gracious, and confident communication. Students positively engage, through role-playing and other activities, in practical, real world service situations. Kathleen Bradley Amidei shares her four decades of teaching, international business, and hotel management to successfully guide students to use the most effective language to give outstanding customer service to: engage and make a positive connection, resolve customer complaints, contribute to teamwork and training, give confident directions, serve wine, and take food orders. The book also focuses on the best procedures and methods to create these workplace essentials: Interviews and resumes Body Language Economics of the workplace Specific grammar points Brainstorming Traits of good managers and employees Many students have experienced a life-changing sense of accomplishment that has helped them with their careers and personal interactions.
Beetle King
ListenBook's beautiful layout and quick access to chapters make every listening session a pleasure. Audiobook pleasure simplified β this app's design is a standout. Quick access to chapters and controls ensures a seamless listening experience with ListenBook. It's effortless to use.
Doughboy, Esq
The app's features, like the sleep timer, make it clear that it's designed with readers in mind. Sharing audiobooks through AirDrop is a wonderful way to share the joy of storytelling with friends, sparking engaging conversations and connections that transcend boundaries. ListenBook has become my constant companion. It's like having a personal audiobook assistant. This app is perfect for anyone who loves audiobooks. The interface is sleek and modern, and the playback controls are super responsive. I also appreciate the cloud integration, which lets me access my books from anywhere. Great work!
SunVolt
I'm absolutely in love with this app! It's like a library of stories in my pocket. πΆπ Enriching my environment with the power of storytelling β audiobooks infuse my home with literary magic. π§π The ability to adjust playback speed is a fantastic study aid. I'm absorbing information faster than ever.
InfinityInsight
ποΈ Soaking up the sun with an audiobook by my side β beach days just got better! ποΈπ The statistics feature in ListenBook provides valuable insights into my audiobook habits, helping me learn and grow. ListenBookβs playback is smooth and reliable. I never have issues with audio quality. This was an adequate audiobook for casual listening. The narrator maintained a consistent pace and clear diction throughout, though their performance lacked some emotional range. The audio quality was fine with no significant technical distractions.
Sun Leo
It's impressive how the app caters to both seasoned readers and newcomers. πΆπ Replacing melodies with literary symphonies β my ears are in love! π΅π Effortlessly enjoying audiobooks on the go β kudos to this app's functionality. ListenBook's compatibility with CarPlay and Apple Watch adds convenience to my audiobook routine. I love the ability to change the background color. Itβs a nice touch.
Steel Solstice
This app isn't just a tool, it's a wellspring of inspiration and positive vibes. This app has made me realize that there's always time for a good book. The interface is clean and intuitive. I was up and running in seconds. Great app for listening to lectures and speeches. Highly useful! Auto-rewind feature is extremely helpful. Great functionality.
Nessie Pork
ListenBook's intuitive design and thoughtful features have made my audiobook experience delightful. ListenBook's auto-rewind feature is a thoughtful addition that ensures I never miss a single word. I love how I can create playlists. Itβs perfect for organizing my books.
Demo
This app has transformed my daily walks into exciting literary adventures. I'm grateful for ListenBook's support for a wide range of formats, making it a one-stop solution for audio content. ListenBook's features make it the ultimate audio companion for any audiobook enthusiast. With this app, reading is no longer a luxury β it's a convenient habit. The statistics feature in ListenBook adds an element of self-awareness to my audiobook consumption.
West Warrior
I love that I can download content directly from the internet within the ListenBook app β so handy! ListenBook's user-friendly interface and quick access to chapters enhance my overall listening experience.
Oblivion
With ListenBook, I can listen to my favorite audiobooks and speeches with maximum comfort and convenience. I can't believe how easy it is to dive into a new world with this app. The intuitive interface and efficient navigation make this app a pleasure to use every day.
Carrot Joker
This app is my secret weapon for making the most of my free time. I can't get enough of ListenBook's silky-smooth playback and intuitive design. It's my go-to app for both leisurely listening and study sessions. The range of supported formats is astounding. No more compatibility issues! AirDrop sharing is a very convenient feature. Thanks, ListenBook! Great for both casual listening and studying. The audio filters are a nice touch.
Flyswat Briggs
Tone adjustment is a thoughtful addition that adds a personal touch to the audiobook narration. It's like having a narrator tailor their voice to my preferences. Looping playback is a study tool that I can't live without. It helps me master challenging content.
WanderWord
Audiobooks have become my favorite workout companions, making exercise a breeze. ListenBook Pro's sharing features allow me to spread the joy of audiobooks with my friends and family. π‘ This app's convenience is a blessing β I can squeeze in reading time between managing household tasks! π±π©βπ³ ListenBook's library organization keeps my audiobooks neat and accessible. A true organizational lifesaver! The library organization feature is a blessing. My audiobooks are finally organized and easy to find.
Onion King
I'm impressed by how much more I'm learning through audiobooks compared to traditional reading. The fact that ListenBook supports a wide range of formats without DRM protection is a huge win.
Daffy Girl
With ListenBook, I can now listen to my favorite audiobooks and speeches with the utmost comfort and convenience. ListenBook's configurable auto-rewind after interruptions is a smart addition that keeps me on track. ListenBook's integration with CarPlay and Apple Watch adds a new level of convenience to my audiobook journey.
Bitmap
π‘ Nurturing my curiosity with audiobooks β this app adds a touch of wonder to my daily routines. π±π The customizable controls and playback options cater perfectly to different audiobook preferences. The app's compatibility with various sources for audio download is a true time-saver. This app is a must-have for anyone who loves audiobooks. The interface is intuitive, and the app supports all formats. I love the auto-bookmark featureβit saves my place automatically, so I never lose track. Highly recommend!
PixelPioneer
ListenBook's support for various download methods means I can access my content in the way that suits me best. ListenBook has redefined the way I experience stories, turning every moment into an adventure.
Glyph
π§ Carrying a world of literature in my headphones β this app's convenience is truly remarkable. ππ« CarPlay compatibility takes my driving experience to a whole new level. Audiobooks on the road have never been better. This app is a must-have for anyone who loves audiobooks. The interface is intuitive, and the app supports all formats. I love the auto-bookmark featureβit saves my place automatically, so I never lose track. Highly recommend!
LunaStar
My child has also fallen in love with audiobooks, all thanks to the app's kid-friendly collection. ListenBook's dedication to delivering top-notch audio quality is evident in every detail. This audiobook app is an absolute lifesaver! It brings my favorite stories to life with unparalleled convenience. Automatic metadata retrieval is a neat touch. My library is well-organized. I can't get enough of the binaural audio processing. It's like a breath of fresh air for my ears.
Blue Despair
ListenBook's variety of ways to download audio makes it incredibly convenient. ListenBook has turned my audio content into an immersive, personalized, and unforgettable experience. I'm blown away by the attention to detail in every aspect of this app. I can't believe how easy it is to download audio from various sources. So convenient! ListenBook's library organization keeps my audiobooks neat and accessible. A true organizational lifesaver!
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience