Book description
Words matter. The words and phrases you use with your customers make a lasting and memorable difference in the quality of your customer's experience. AT YOUR SERVICE-ENGLISH AS A SECOND LANGUAGE FOR CUSTOMER SERVICE elevates ESL from simply correct English to the highest levels of professional, gracious, and confident communication. Students positively engage, through role-playing and other activities, in practical, real world service situations. Kathleen Bradley Amidei shares her four decades of teaching, international business, and hotel management to successfully guide students to use the most effective language to give outstanding customer service to: engage and make a positive connection, resolve customer complaints, contribute to teamwork and training, give confident directions, serve wine, and take food orders. The book also focuses on the best procedures and methods to create these workplace essentials: Interviews and resumes Body Language Economics of the workplace Specific grammar points Brainstorming Traits of good managers and employees Many students have experienced a life-changing sense of accomplishment that has helped them with their careers and personal interactions.
Saturnalia
βοΈ Turning mundane tasks into exciting adventures β this app makes folding laundry a breeze with audiobooks! ππ§ This app is a game-changer for audiobook enthusiasts. The interface is intuitive, and the playback is seamless! Download options are abundant, from WiFi to iTunes. It's all about convenience with this app.
Bliss
I've become addicted to this app β in the best possible way! With this app, I've found a way to make long flights and road trips more enjoyable and enlightening. πΌ Balancing responsibilities with relaxation β audiobooks make even mundane tasks feel like an escape. π»π The statistics feature in ListenBook provides valuable insights into my audiobook habits, helping me learn and grow.
Pocket Mazda
This app has turned my mundane tasks into exciting opportunities for reading. π§ββοΈ Finding zen through storytelling β this app makes meditation even more calming. π§ββοΈπ§ βοΈ A round of applause for an app that prioritizes functionality β I can seamlessly switch between audiobooks and other tasks. ππ§ ListenBook Pro's noise reduction is a lifesaver. I can hear clearly even in noisy environments.
Sky Dahlia
Changing the tone of the sound on ListenBook Pro is a fun and unique feature I can't get enough of. ListenBook's compatibility with CarPlay and Apple Watch, combined with its chapters, controls, and filters, make it the ultimate audiobook app!
Gingersnap Woman
I've found hidden gems in genres I never thought I'd be interested in. ListenBook's integration of artwork and metadata adds a visually appealing touch to my library. The speed adjustment feature is my secret weapon for studying complex materials.
Insane SweepKick
ListenBook has brought a whole new level of convenience and enjoyment to my audiobook experience. Audiobooks on this app have made my workouts more enjoyable and productive. This app is a true treasure for audiobook lovers β it's my go-to source for literary adventures! Audiobook enjoyment redefined β this app's design focuses on the essentials.
Grinch Cheese
ListenBook's support for a variety of audio formats makes it a versatile and essential app for audiobook enthusiasts. This app is my secret weapon for making the most of my free time.
Milan Call Back
With ListenBook, I can now listen to my favorite audiobooks and speeches with the utmost comfort and convenience. π± Turning my phone into a portal of endless stories β this app is pure magic! πβ¨ π‘ This app truly understands the needs of audiobook enthusiasts β it delivers an effortless and enjoyable listening experience. ππ§
Kazami of Truth
Audiobook adventures simplified β this app's functionality is a revelation. Audiobook lovers, rejoice! This app's functionality is a game-changer. Seamlessly switch between formats and enjoy a hassle-free reading experience. π±π§ Navigating chapters is a breeze with ListenBook. It's a user-friendly and seamless experience.
Whipsaw
This app has turned my daily commute into a source of inspiration and entertainment. Thanks to ListenBook, downloading audiobooks has become effortless, regardless of the source.
Ship Whip
ListenBook's seamless integration with CarPlay has made my drives more informative. This app's intuitive features and easy navigation make it the perfect companion for any audiobook lover. ListenBook's compatibility with CarPlay is a major convenience during road trips. ListenBook has seamlessly integrated into my daily life, enhancing my workouts, commutes, and relaxation periods. It's an indispensable part of my routine.
SereneScribe
The ability to highlight passages and take notes while listening is a fantastic feature. Audiobook immersion simplified β this app's ease of use is a true asset. The app's seamless integration with Apple Watch makes it my perfect workout companion. ListenBook Pro's noise reduction feature is a game-changer for improving audio quality and clarity.
Heavenly Connection
ListenBook's seamless integration with CarPlay enhances my daily commute, making it a productive and enjoyable experience. Looping playback has transformed my study sessions. It's an invaluable tool for retaining information.
Insane SweepKick
ListenBook has given me the gift of time β turning daily tasks into moments of inspiration. I'm amazed by the attention to detail, from automatic metadata extraction to customizable settings.
Leaf Assassin
I'm addicted to this app β it's like having a library in my pocket. The range of supported formats is impressive. No more converting files! ListenBook has become my workout buddy. It keeps me entertained and motivated during exercise. is a breeze with ListenBook. It's convenient and efficient. ListenBook has become an integral part of my daily routine. Its compatibility with Apple Watch and CarPlay makes it the ultimate companion for various activities.
Spider Fuji
This app is a boon for book lovers who are always on the go. ListenBook has rekindled my love for learning, one audio experience at a time. Efficiency meets audiobooks β this app's functionality is a true standout. is a breeze. It's incredibly convenient for building my collection.
Toy Town
ListenBook has transformed my daily rituals into cherished opportunities for personal growth. I can't get enough of this app's easy navigation and quick access to chapters and playback controls. User-centric audiobook joy β this app's ease of use is impressive. Effortless audiobook management β this app's usability is impressive. ListenBook's player features, including chapters and bookmarks, are invaluable for a seamless experience.
Lewd Dice
I've fallen in love with literature all over again, thanks to this incredible app. Listening to books in their original language has improved my foreign language skills. Audiobook pleasure simplified β this app's design is a standout. The app's performance is exceptional, ensuring a smooth and uninterrupted audiobook experience. It's clear that it's designed with audiobook enthusiasts in mind. ListenBook Pro's noise reduction feature is a game-changer for improving audio quality and clarity.
Cosmic Presence
The ability to change playback speed and audio volume on ListenBook gives me full control over my listening experience. ListenBook's support for a variety of download methods means I can access my content in the way that suits me best. πΆββοΈπ§ Walking and listening has never been this smooth β this app's user-friendly interface makes it a breeze to enjoy my favorite stories. ποΈπ Every moment is a chance to explore new stories with this app. Its intuitive features and compatibility ensure my audiobook journey is seamless. ππ§ Audiobook pleasure at its finest! This app's sleek design and efficient organization ensure that every story is accessible and delightful. ππ
Keystone
This app is a lifesaver! I can now enjoy my favorite books on the go. ListenBook's support for looping and shuffling playback adds versatility to my audiobook enjoyment. The quick access to chapters and controls makes the app a joy to use. I'm always in control.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience