Book description
Words matter. The words and phrases you use with your customers make a lasting and memorable difference in the quality of your customer's experience. AT YOUR SERVICE-ENGLISH AS A SECOND LANGUAGE FOR CUSTOMER SERVICE elevates ESL from simply correct English to the highest levels of professional, gracious, and confident communication. Students positively engage, through role-playing and other activities, in practical, real world service situations. Kathleen Bradley Amidei shares her four decades of teaching, international business, and hotel management to successfully guide students to use the most effective language to give outstanding customer service to: engage and make a positive connection, resolve customer complaints, contribute to teamwork and training, give confident directions, serve wine, and take food orders. The book also focuses on the best procedures and methods to create these workplace essentials: Interviews and resumes Body Language Economics of the workplace Specific grammar points Brainstorming Traits of good managers and employees Many students have experienced a life-changing sense of accomplishment that has helped them with their careers and personal interactions.
Delicious Wing
An audiobook lover's dream come true. So many options, I'm in heaven! I'm amazed at how effortlessly I can immerse myself in books through this app. ποΈ Grocery shopping has taken an exciting turn β I'm on a mission to explore new worlds through audiobooks! ππ Auto-rewind feature is extremely helpful. Great functionality.
Sun Leo
I love that I can switch between fiction and non-fiction effortlessly. This app is a book lover's dream come true β a vast library right at your fingertips. Auto-rewind is a very handy feature. Excellent app.
Swerve
With this app, every moment becomes an opportunity to indulge in fantastic stories. The controls, layout, and seamless playback are a reader's dream. ππ§ Finally, an app that caters to audiobook enthusiasts like me. The diverse format support and user-friendly design are a game-changer. π±π ListenBook has revolutionized my audiobook experience. It's my go-to app for literary adventures. I love the ability to share my progress with friends. Itβs a fun feature.
Houston Rocket
Audiobooks have turned my quiet moments into imaginative journeys β thank you, app! With this app, I can dive into captivating narratives while cooking, cleaning, or commuting β pure magic! My long walks have turned into exciting adventures with this app. ListenBook Pro's noise reduction feature enhances the audio quality to an impressive degree. ListenBook is the best audiobook player Iβve found. The interface is clean and easy to use.
Tootsie Killer
The fact that ListenBook doesn't just play, but enhances audio quality, is truly remarkable. This app is a true treasure for audiobook lovers β it's my go-to source for literary adventures! Bookmarking favorite parts of audiobooks is a breeze. It's like having a personalized study guide. The quick access to chapters and controls makes the app a joy to use. I'm always in control.
Easy Street
Bookmarks are a lifesaver for study materials. I never lose my place again. CUE playlist support is a rare gem. Perfect for organizing content efficiently.
VenusXX
No more hassle with formats β this app ensures my audiobook adventures are smooth, and my favorite tales are just a tap away. Highly recommended! ππ§ Automatic metadata retrieval is a neat touch. My library is well-organized. The ability to download audio directly within the app is a lifesaver. ListenBook is incredibly convenient.
Dr. WMD
This app has turned my daily routine into a source of excitement and joy. This app's user-friendly layout and quick access to controls have made audiobook listening a breeze.
Osprey
Efficiency meets audiobooks β this app's functionality is a true standout. ListenBook Pro's tone adjustment feature is an innovative touch that adds a layer of personalization.
Fuzzy Rainbow
ListenBook's support for CarPlay and Apple Watch integration has made my life so much easier. ListenBook's user-friendly design and compatibility with different formats have made it my go-to app. With this app, I've turned mundane chores into exciting opportunities for intellectual growth.
Suicide Jockey
ListenBook's seamless audio player has turned my listening sessions into moments of pure delight. π§ββοΈ Finding zen through storytelling β this app makes meditation even more calming. π§ββοΈπ§ π Rekindling my love for stories β this app's accessibility has reignited my passion! ππ ListenBook's controls for looping and shuffling playback have made studying and revisiting content a breeze. Iβve tried many audiobook players, and this one is by far the best.
Dewdrop Doll
ListenBook's sleek layout and quick chapter access have made my audiobook journey incredibly enjoyable. ListenBook's support for a variety of audio formats ensures that my audiobook collection is always accessible. ListenBook has transformed my daily commute. I look forward to my journeys with this app by my side.
Dredd
This app's intuitive features and easy navigation make it a must-have for audiobook enthusiasts. Audiobook pleasure at its finest! This app's sleek design and efficient organization ensure that every story is accessible and delightful. ππ Noise reduction on ListenBook Pro is a game-changer. I can enjoy clear recordings. ListenBook Pro's noise reduction feature is a game-changer. My audio quality has improved dramatically.
Trixie
This app has become my ultimate travel companion, ensuring that I'm always entertained and inspired. Audiobooks made delightful β this app's usability is a breath of fresh air. ListenBook's customizable audio filters are a game-changer for tailoring my audiobook playback. Sharing audiobooks with friends is a fantastic way to introduce them to new stories.
DollFaceKillah
ListenBook has become an indispensable part of my daily routine β it's my ultimate audio companion. Sharing audiobooks through AirDrop is a fun and convenient way to share the magic of storytelling with friends and family, sparking meaningful discussions. Binaural audio processing is amazing. Reduced my listening fatigue significantly. ListenBookβs audio filters are great. The app provides a high-quality listening experience. ListenBookβs interface is clean and intuitive. Itβs a joy to use.
InsightInkwell
I've discovered authors I'd never heard of before, and now they're among my favorites. ListenBook's compatibility with CarPlay and Apple Watch makes it a versatile companion for my daily activities. ListenBook has taken my listening pleasure to new heights β it's a true audio marvel. Binaural audio processing really helps reduce fatigue.
Honey
Listening to audiobooks has become my guilt-free indulgence, and I love it. With ListenBook, I can enjoy my own audio content with unparalleled ease and comfort. Binaural audio processing really helps reduce fatigue.
Martini Flower
πΌ Enhancing work-from-home productivity β audiobooks make even the most routine tasks a delight. π»π The interface is beautiful and functional. ListenBook is my go-to app for audiobooks. The app is so versatile. It works with all my devices.
Alpha
I can't thank the developers enough for constantly updating and improving the app. With this app, I've rediscovered the joy of literature during my daily walks β it's truly invigorating. The best app for audiobooks. Downloading and organizing files is super easy with ListenBook. The audio filters make a noticeable difference. ListenBook provides an excellent listening experience.
Winded On Friday
The ListenBook app has made my daily routines more enriching, allowing me to learn while on the go. I love how this app makes my daily commute a journey through literature. This app has made my daily walks a time for both exercise and learning. ππ This app has rekindled my love for books β I can't stop listening! ππ§ CUE playlist support is a fantastic feature for those who enjoy organized and structured listening.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience