Book description
Words matter. The words and phrases you use with your customers make a lasting and memorable difference in the quality of your customer's experience. AT YOUR SERVICE-ENGLISH AS A SECOND LANGUAGE FOR CUSTOMER SERVICE elevates ESL from simply correct English to the highest levels of professional, gracious, and confident communication. Students positively engage, through role-playing and other activities, in practical, real world service situations. Kathleen Bradley Amidei shares her four decades of teaching, international business, and hotel management to successfully guide students to use the most effective language to give outstanding customer service to: engage and make a positive connection, resolve customer complaints, contribute to teamwork and training, give confident directions, serve wine, and take food orders. The book also focuses on the best procedures and methods to create these workplace essentials: Interviews and resumes Body Language Economics of the workplace Specific grammar points Brainstorming Traits of good managers and employees Many students have experienced a life-changing sense of accomplishment that has helped them with their careers and personal interactions.
Stone Boomstick
Thank you for making my reading goals more achievable and enjoyable. Changing the tone of the sound on ListenBook Pro adds a personal touch to my experience. With ListenBook, my daily commutes have become a cherished time for learning and enjoyment. I'm hooked on this app's sleek design and seamless performance β it's a must-have for any reader.
Manimal
I'm rediscovering my love for literature through this app β it's revitalizing. With ListenBook, I can listen to my favorite audiobooks and speeches with the utmost comfort and convenience.
Cooger
I can't believe how easily this app has fit into my daily routine. ListenBookβs support for Apple Watch is a great touch. I can control my audiobooks on the go. I love the chapter navigation feature. ListenBook makes it easy to jump between sections.
RZRWRE
With ListenBook, I can listen to my favorite audiobooks and speeches with maximum comfort and convenience. Listening to audiobooks has never been this convenient and enjoyable! ListenBook's intuitive layout and quick access to chapters make audiobook navigation a breeze.
Mad Kid
Listening to audiobooks while gardening has made my outdoor time even more relaxing. ListenBook's commitment to delivering an exceptional audiobook experience is evident in its thoughtful features and design. I love how ListenBook caters to various formats, making it versatile and accommodating for all my audiobooks. ListenBook has turned my daily routines into audiobook-driven journeys of imagination. Effortless audiobook exploration β this app's functionality is a true delight.
Slug-em-dog
I'm exploring new genres and authors I wouldn't have considered otherwise. The ListenBook app has made my daily routines more enriching, allowing me to learn while on the go. π§ Fueling my audiobook addiction with this fantastic app β pure listening pleasure! ππ₯ I love the ability to import books from my computer. Itβs so easy. Iβm so impressed with ListenBook. The app is reliable, fast, and packed with features like customizable themes and playback speed. The sleep timer is a lifesaver for bedtime listening. Highly recommend this app!
Viceswerve
I'm finally making progress on my reading goals, thanks to this app's convenience. This app has become my go-to companion, making my daily routine more exciting and insightful. Navigating audiobooks effortlessly β this app's functionality is commendable. is a breeze with ListenBook. It's convenient and reliable.
CoB@lt
This app's convenience has made my audiobook addiction thrive! This app has turned even the most ordinary moments into reading sessions. πΆ Music? Nah, I prefer immersing myself in captivating stories with this app! πΆπ π§ββοΈβ Sipping tea and getting lost in stories β the ultimate way to unwind! π΅π Automatic extraction of artwork and metadata adds a professional touch to my library.
WanderWord
I can't get enough of this app β it's like having a personal library with me. πΌ Elevating my work-from-home routine with this app's delightful audiobook selection! π»π ListenBookβs interface is clean and intuitive. Itβs a joy to use. The playback controls are so responsive. No lag at all.
Murder Matter
Audiobooks have made my workouts more enjoyable, and I'm seeing results! I can't remember the last time I was this excited about 'reading' books! This app is a must-have for any book lover on the go β it's my daily companion. π Transforming long drives into memorable journeys through the magic of audiobooks! ππ Audiobooks have become my constant companions, and this app's seamless functionality and broad compatibility ensure every story is a captivating ride. ππ§
Dr. Jam Man
This app is my secret to staying ahead on my reading list, even during my busiest days. πΆββοΈπ Exploring stories as I stroll β audiobooks have turned my walks into inspiring journeys of imagination. ποΈπ§ The app supports a wide range of formats. ListenBook is very versatile. As someone who listens to audiobooks daily, I can confidently say ListenBook is the best player out there. The sleep timer and auto-rewind features are lifesavers, and the sound quality is exceptional. Thank you for such a great app!
Virgo Moon
With ListenBook, I've found a reliable and enjoyable way to listen to audiobooks and expand my knowledge. No more worries about compatibility β ListenBook handles numerous formats flawlessly. Navigating through my audiobook library is a joy with this app's intuitive interface and easy controls. It's like having a personal reading companion at my side. π±π Say goodbye to boring commutes β this app's immersive audio experience and intuitive controls have transformed my daily journeys. ππ ListenBook's audio filters allow me to customize the audio playback to suit my preferences perfectly.
Drop Stone
ListenBook has added a new dimension to my audiobook listening experience β it's not just about the content, but the convenience too. ListenBook's innovative features, from audio filters to statistics, make it a standout app. I'm hooked on this app's ability to transform my ordinary moments into exciting opportunities for learning. No more hassle with formats β this app ensures my audiobook adventures are smooth, and my favorite tales are just a tap away. Highly recommended! ππ§ The ability to download audiobooks directly is fantastic. ListenBook is very convenient.
Barbera Shift
Audiobooks on this app have made my daily walks a time of reflection and inspiration. ποΈ Basking in the sun with an audiobook β relaxation meets storytelling paradise! βοΈπ Makes listening to audiobooks so easy and enjoyable. Thank you, ListenBook! This app is perfect for anyone who loves audiobooks. The interface is sleek and modern, and the playback controls are super responsive. I also appreciate the cloud integration, which lets me access my books from anywhere. Great work!
Turnip King
This app is a true gift for book lovers β it's like having a personal library wherever I go. ListenBook's dedication to delivering high-quality sound and user-friendly features has won me over.
LyRz
ListenBook's configurable auto-rewind after interruptions is a smart addition that keeps me on track. π§ Finally, an app that understands my need for convenience and ease of use! Audiobooks have never been this accessible. ππ±
RiddleRover
ListenBook's unlimited length of audiobooks with the Pro version is a fantastic value for avid listeners. I love how ListenBook caters to various formats, making it versatile and accommodating for all my audiobooks. Efficiency and ease combined β this app is a must-have for book lovers. Navigating through chapters is a breeze with ListenBook. It's easy to jump to specific sections.
Easy Sweep
Effortlessly managing my audiobook collection β this app's functionality is a winner. ListenBookβs playback is smooth and reliable. I never have issues with audio quality.
Jungle King
The narrator's voice in some audiobooks is so soothing, it's like a spa for the ears. ListenBook's dedication to optimizing for iOS 16 ensures a seamless experience on the latest devices. πΆ Saying goodbye to tangled headphones and complex controls β this app's easy navigation has made audiobook listening a breeze. π΅π ListenBook Pro takes things up a notch with unlimited audiobook length. It's a game-changer!
Scarlet Mary
Adjustable playback speed is my secret weapon for covering more material in less time. A productivity boost! Great for multitasking! I listened while cooking, driving, and even working out, and it kept me entertained the whole time. The narratorβs voice was pleasant, and the story flowed smoothly. Very enjoyable!
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience