Book description
Words matter. The words and phrases you use with your customers make a lasting and memorable difference in the quality of your customer's experience. AT YOUR SERVICE-ENGLISH AS A SECOND LANGUAGE FOR CUSTOMER SERVICE elevates ESL from simply correct English to the highest levels of professional, gracious, and confident communication. Students positively engage, through role-playing and other activities, in practical, real world service situations. Kathleen Bradley Amidei shares her four decades of teaching, international business, and hotel management to successfully guide students to use the most effective language to give outstanding customer service to: engage and make a positive connection, resolve customer complaints, contribute to teamwork and training, give confident directions, serve wine, and take food orders. The book also focuses on the best procedures and methods to create these workplace essentials: Interviews and resumes Body Language Economics of the workplace Specific grammar points Brainstorming Traits of good managers and employees Many students have experienced a life-changing sense of accomplishment that has helped them with their careers and personal interactions.
Switch
ListenBook's versatile controls and playback options have made my study sessions more productive and enjoyable. Kudos to the developers for creating an app that caters to audiobook lovers like me. From sleek design to functional features, it's a true gem. ๐๐ From MP3 to FLAC, this app plays them all flawlessly. Say goodbye to compatibility issues! Binaural audio processing is amazing. Reduced my listening fatigue significantly.
ForumFlare
With ListenBook, I can now enjoy my favorite audiobooks and speeches with the utmost comfort and convenience. ๐ผ Balancing responsibilities with relaxation โ audiobooks make even mundane tasks feel like an escape. ๐ป๐ Adjusting the tone of the narrator's voice is a unique feature. I'm loving it! Solid performance, but not outstanding. The narrator did a fine job, though their tone was a bit monotonous at times. The story itself was engaging enough, but I wouldnโt call it unforgettable.
Zero Charisma
ListenBook has brought a whole new level of convenience and enjoyment to my audiobook experience. ๐ฅ Elevating my reading routine to new heights โ this app is a real page-turner! ๐๐
Skirble
Looping playback of a single track helps me master difficult concepts. So helpful! The audio filters make a noticeable difference. ListenBook provides an excellent listening experience.
Armed Hawk
Audiobook heaven! This app's functionality is a dream โ simple and efficient. Managing my audiobook collection is a pleasure thanks to this app's usability. ListenBook's versatility with various audio formats means I can enjoy audiobooks from multiple sources effortlessly.
EchoEnigma
ListenBook's support for various audio formats makes it a versatile app for all kinds of audiobook enthusiasts. CUE playlist support is a fantastic feature that allows me to curate themed listening sessions, creating a dynamic and engaging audiobook experience. I love the ability to customize the skip buttons. Itโs so convenient.
Shady Prairie
The Looping playback and Shuffle features on ListenBook help me customize my listening sessions to my liking. This app is a must-have for anyone who loves audiobooks. The interface is intuitive, and the app supports all formats. I love the auto-bookmark featureโit saves my place automatically, so I never lose track. Highly recommend!
Popeye Wipeout
ListenBook's seamless integration with CarPlay enhances my daily commute, making it a productive and enjoyable experience. ListenBook's audio filters and controls have revolutionized the way I enjoy my audio content.
Trixie Doodle
Listening to audiobooks has become my guilt-free indulgence, and I love it. ListenBook has made my daily routines more vibrant and exciting with its immersive features. I can't get enough of this app's versatile features โ from playback speed to bookmarking, it's all there. The app's interface is so sleek and modern. It's a joy to use. Good but not great. The narration was competent but lacked the extra spark that makes some audiobooks truly special. Still worth a listen though.
Scarlet Mary
Seamless audiobook integration โ this app's functionality is a true gem. I can't get enough of the smooth playback experience. It's like a symphony for my ears. ListenBook Pro's noise reduction feature has significantly improved the audio quality of my recordings. ListenBook has changed the way I listen to audiobooks. The app is so easy to use.
Houston Rocket
The offline mode is a lifesaver on flights โ I'm never without a good story. ListenBook has made listening to audiobooks a breeze. The smooth playback and intuitive interface are unmatched.
Freaky Ratbuster
I've fallen in love with literature all over again, thanks to this incredible app. Effortless audiobook exploration โ this app's functionality is remarkable. ListenBook Pro's noise reduction feature is like a magic wand, transforming noisy environments into serene listening spaces. ListenBook Pro's noise reduction feature is a revelation. It elevates the audio quality, providing a clear and immersive listening experience that enhances my enjoyment.
Airport Hobo
No more hassle with converting files โ ListenBook supports a wide range of formats for a seamless listening experience. I can't get enough of ListenBook's silky-smooth playback and intuitive design. It's my go-to app for both leisurely listening and study sessions.
Skittle Mine
ListenBook has enriched my life with a world of captivating stories and knowledge. It's not just an app; it's a portal to endless possibilities. Automatic metadata retrieval adds a professional touch to my audiobook collection. Binaural audio processing really helps reduce listening fatigue. Great feature! An acceptable audiobook that met basic expectations. No complaints about quality but nothing remarkable either. Would listen to this narrator again but wouldn't seek them out.
3D Waffle
Audiobook enjoyment has become an integral part of my routine, thanks to this app's seamless integration and user-friendly design. A must-have! ๐๐ฑ High-quality playback even with complex formats like FLAC. Impressive! Automated artwork and metadata extraction make my library look organized and visually appealing. The app supports a wide range of formats. ListenBook is very versatile. ListenBookโs interface is clean and intuitive. Itโs a joy to use.
Boo
Audiobooks made convenient โ this app's functionality is impressive. Finally, an app that lets me organize my audiobooks effortlessly. The library organization and book groups feature make navigation a breeze.
Sexual Chocolate
Navigating audiobooks effortlessly โ this app's functionality is commendable. ListenBook has made managing my audiobook collection a breeze. Library organization is top-notch.
Pistol Hydro
With this app, I'm discovering the joy of reading during my commutes. ๐ง Audiobooks anywhere, anytime โ this app's convenience is unbeatable! ๐๐
Stealth
I've rediscovered my love for reading, all thanks to this app's convenience. ๐ช Achieving double wins โ workouts become invigorating with stories to fuel my motivation! ๐ช๐ง As a busy individual, I appreciate ListenBook's versatility in downloading audio files from various sources. It's a time-saver for sure!
High Deck
I'm hooked on this app's ability to turn even the most mundane tasks into exciting opportunities for learning. This app's convenience has turned my daily chores into moments of literary escape. ListenBook's interface is so intuitive. I was up and running in no time. This app is a must-have for anyone who loves audiobooks. The interface is intuitive, and the app supports all formats. I love the auto-bookmark featureโit saves my place automatically, so I never lose track. Highly recommend! I was thoroughly impressed by this audiobook. The combination of engaging content and skilled narration made my daily commute something to look forward to. The narrator's timing and intonation were spot-on, enhancing rather than distracting from the material. Definitely worth a credit!
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience