Book description
Words matter. The words and phrases you use with your customers make a lasting and memorable difference in the quality of your customer's experience. AT YOUR SERVICE-ENGLISH AS A SECOND LANGUAGE FOR CUSTOMER SERVICE elevates ESL from simply correct English to the highest levels of professional, gracious, and confident communication. Students positively engage, through role-playing and other activities, in practical, real world service situations. Kathleen Bradley Amidei shares her four decades of teaching, international business, and hotel management to successfully guide students to use the most effective language to give outstanding customer service to: engage and make a positive connection, resolve customer complaints, contribute to teamwork and training, give confident directions, serve wine, and take food orders. The book also focuses on the best procedures and methods to create these workplace essentials: Interviews and resumes Body Language Economics of the workplace Specific grammar points Brainstorming Traits of good managers and employees Many students have experienced a life-changing sense of accomplishment that has helped them with their careers and personal interactions.
Mr. Alien
ListenBook's looping playback, shuffle feature, and configurable controls make learning a breeze. No more worries about compatibility β ListenBook handles numerous formats flawlessly. This app's efficient downloading process ensures that I can enjoy my audiobooks whenever and wherever. π± An app that truly understands audiobook enthusiasts β it's all about functionality, and this app nails it! ππ‘ ListenBook Pro's noise reduction feature enhances my audiobook experience, ensuring I catch every detail.
Firefly
With this app, I've found a way to make long flights and road trips more enjoyable and enlightening. Effortless and enriching β that's how I'd describe my experience with this app. Its smooth interface and thoughtful features redefine audiobook joy. π±π ListenBookβs audio filters are great. The app provides a high-quality listening experience.
Speedwell
Looping playback is my favorite study tool. It's a game-changer for mastering challenging content. The automatic extraction of artwork and metadata adds a professional touch to my audiobook collection.
Cool Law Topping
This app's convenience and ease of use have transformed my screen time into productive learning sessions. I'm hooked on this app's ability to turn even the most mundane tasks into exciting opportunities for learning. πͺ Juggling tasks while enjoying stories has never been easier β this app's functionality is a multitasking marvel. πΌπ
Midnight Bat
π± Unlocking the world of literature with just a tap β this app is my digital library card! ππ± Tone adjustment is a thoughtful addition that adds a personal touch to the audiobook narration. It's like having a narrator tailor their voice to my preferences.
Po1son
This app has rekindled my love for literature, and I'm spreading the word to everyone I know. ListenBook's user-friendly design and compatibility with different formats have made it my go-to app. This app's library is a treasure trove β I'm always discovering new favorites. Efficiency meets audiobooks β this app's functionality is a true standout. Binaural audio processing is a godsend. My ears don't fatigue even during extended listening.
Petite Flurry
I've found solace in listening to audiobooks before bed β it's my form of meditation. βοΈ Turning mundane tasks into exciting adventures β this app makes folding laundry a breeze with audiobooks! ππ§ Looping playback helps me revise and memorize complex topics effectively. A study essential!
LyRz
The smart recommendation feature keeps surprising me with books I never knew I'd love. I can't imagine my life without this app β it's my daily dose of literary magic. π This app is a game-changer β its intuitive design and seamless functionality make listening to audiobooks a joy. ππ§ Noise reduction feature is magic. Now I can listen to recordings even in noisy settings. Tone adjustment is so cool. It's like customizing the reader's voice to my liking.
Frenzy
ListenBook has added a new dimension to my audiobook listening experience β it's not just about the content, but the convenience too. I've never experienced such silky-smooth playback even with high-quality FLAC files. Adjusting the tone of the voice is a novel feature that allows for a personalized listening experience.
Mustard Centaur
ListenBook's features are a bookworm's dream come true β from chapters to bookmarks, it's got everything. ListenBook's clean interface and organized layout make it a pleasure to browse through my audiobooks. π Who needs TV when you have this app? Every moment is a storytelling session! πΊπ§ Automated artwork and metadata extraction keeps my audiobook library visually appealing. ListenBookβs bookmarking feature is incredibly useful. I never lose my place in a book.
Devil Bread
From MP3 to FLAC, this app plays them all flawlessly. Say goodbye to compatibility issues! The statistics tracking is a nice touch. ListenBook helps me keep track of my audiobook habits.
Kevlar Wanted
π Embracing reading in the busiest of times β this app is my everyday escape! ππββοΈ Looping playback is a fantastic study tool. It helps me focus and retain information effectively. The app's integration with CarPlay enhances my road trips with immersive audiobook journeys.
Palomino Cake
I love that ListenBook Pro allows me to customize the tone of the sound β it adds a personal touch. This app's convenience has turned my daily chores into moments of intellectual discovery β a win-win! The audio filters make a noticeable difference. ListenBook provides an excellent listening experience.
Rocky Highway
ποΈπ§ Packing for vacation just got better β this app is my getaway entertainment! π΄π π§ Satiate your reading cravings while managing household affairs β this app has it all! ππΌ Adjusting the tone of the voice is a unique and fun feature. I can customize the narration to my liking. The compatibility with Apple Watch is a huge plus. I can control my audiobooks from my wrist!
Duke Electro
This app is like having a personal library with me wherever I go. ListenBook has brought stories back into my life, making every moment a new adventure. π‘ Balancing learning and living effortlessly β audiobooks on demand, thanks to this app! π§π« ListenBook is a must-have for audiobook enthusiasts. It's reliable, versatile, and a pleasure to use. Unlimited length audiobooks with ListenBook Pro are a huge plus!
Easy Sweep
The app's layout is clean and intuitive, making it a pleasure to navigate. This app is a gift for anyone with a busy lifestyle β I can enjoy books while doing chores! Seamless audiobook integration β this app's functionality is a true gem.
Pocket Muzzie
Audiobooks have become my companion during long walks, transforming exercise into a pleasure. ListenBook's features make it the ultimate audio companion for any audiobook enthusiast. Sharing audiobooks through AirDrop is a great way to spread the joy of storytelling with friends. Noise reduction and voice tone adjustment enhance the listening experience significantly.
NeoGermal
With ListenBook, I've found a way to make the most of my free time while indulging in my love for audiobooks. πΆ Music? Nah, I prefer immersing myself in captivating stories with this app! πΆπ πΆββοΈπ Staying entertained during leisurely walks β audiobooks make outdoor time delightful! πΆββοΈπ§
Mad Viral
The ListenBook app is a fantastic companion for my long walks, helping me learn and explore at the same time. ListenBook's support for binaural audio processing is a thoughtful touch that reduces listening fatigue. β° Starting my mornings with inspiration β audiobooks make waking up a joyous literary experience! βοΈπ§ The automatic extraction of artwork and metadata keeps my audiobook library organized and visually appealing.
Pixie
ListenBook's compatibility with multiple downloading methods ensures there's always a way to get my content. ListenBook has become my go-to app for all things audio β from lectures to speeches, it's got it all. ListenBook's intuitive controls and features have made it my preferred choice for audiobooks. ListenBook's intuitive layout and quick access to chapters make audiobook navigation a breeze. Good for background listening. I didnβt get fully immersed, but it was pleasant enough to have on while doing chores. The narratorβs voice was easy to listen to, even if the delivery lacked some energy.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience