Book description
Words matter. The words and phrases you use with your customers make a lasting and memorable difference in the quality of your customer's experience. AT YOUR SERVICE-ENGLISH AS A SECOND LANGUAGE FOR CUSTOMER SERVICE elevates ESL from simply correct English to the highest levels of professional, gracious, and confident communication. Students positively engage, through role-playing and other activities, in practical, real world service situations. Kathleen Bradley Amidei shares her four decades of teaching, international business, and hotel management to successfully guide students to use the most effective language to give outstanding customer service to: engage and make a positive connection, resolve customer complaints, contribute to teamwork and training, give confident directions, serve wine, and take food orders. The book also focuses on the best procedures and methods to create these workplace essentials: Interviews and resumes Body Language Economics of the workplace Specific grammar points Brainstorming Traits of good managers and employees Many students have experienced a life-changing sense of accomplishment that has helped them with their careers and personal interactions.
Sick Saurus
Effortless and enriching β that's how I'd describe my experience with this app. Its smooth interface and thoughtful features have set the bar high for audiobook enjoyment. π±π Beautiful design and intuitive interface. Very pleased. The app supports a wide range of formats. ListenBook is very versatile. This audiobook was neither good nor bad - simply average. The narrator's delivery was professional but uninspired, and the recording quality was clean though not exceptional. It provided satisfactory entertainment without standing out from similar titles.
Fatsy Bear
ListenBook's compatibility with CarPlay and Apple Watch integration ensures that I can enjoy my audiobooks wherever I am. This app is my secret weapon for learning while I'm on the move. I can't get enough of this app β it's like having a personal library with me. ListenBook's integration with CarPlay and Apple Watch is seamless. I can now enjoy my favorite audiobooks during commutes and workouts. Library organization and book groups make managing my audiobook collection a breeze.
NoiseCake
I've become the go-to storyteller at bedtime with the help of this magical app. This app has rekindled my passion for literature in a whole new way. This app has made my workouts and chores so much more enjoyable. With this app, I've discovered a new way to make my daily routines more enriching and rewarding. ππ Exploring stories even with my eyes off the page β this app is a bedtime dream! π΄π§
Slint FUBAR
The statistics feature in ListenBook is a valuable tool for monitoring and optimizing my audiobook consumption. I've never experienced such silky-smooth playback even with high-quality FLAC files. My audiobook collection has never looked better. Thank you, ListenBook! ListenBook has revolutionized how I consume content. It's like having a personal library in my pocket. The app is constantly updated with new features. The developers really care.
MeeP
I can't get enough of this app's intuitive design β it's like a personal library right at my fingertips. ListenBook Pro's noise reduction feature is a true savior for immersive listening, even in busy surroundings.
Moxie
The narrator's voices are so captivating, it's like they bring the stories to life. The ability to download audiobooks directly is fantastic. ListenBook is very convenient.
Sidewalk Enforcer
ListenBook's support for a variety of download methods means I can access my content in the way that suits me best. I'm hooked on this app's ability to make every moment a reading moment. Every moment is an adventure with this app by my side. Its intuitive features and diverse format support ensure that my audiobook journey is seamless and exciting. ππ§ Sharing audiobooks with friends through AirDrop is such a fun way to spread joy.
Tan Stallion
πͺ Flexing my reading muscles with this app's easy-to-use controls β I'm devouring books while managing my busy schedule. πΌπ The audio filters to adjust playback speed and volume are a fantastic addition for customizing my experience. ListenBook Pro takes things up a notch with unlimited audiobook length. It's a game-changer!
SWAT Honey
No more fighting over the radio during family trips β we're all hooked on audiobooks now. The 'Continue Listening' feature ensures I never lose my place, no matter where I am. ListenBook's audio filters and controls have turned my listening into a personalized experience. Efficient audiobook enjoyment β this app's functionality is a revelation.
K-9
I've become a loyal fan of audiobooks, and this app is the reason why! ListenBook's sleek design and intuitive controls make it my go-to app for audiobooks. ListenBook's compatibility with CarPlay is a major convenience during road trips.
Raid Bucker
Audiobooks on this app have become my go-to entertainment for winding down. ListenBook's audio filters are a valuable tool for customizing my audiobook playback to perfection. Download options are versatile, making it easy to get audiobooks from various sources. I love the ability to customize the skip buttons. Itβs so convenient. I love the ability to share my progress with friends. Itβs a fun feature.
Kimono Goddess
I'm addicted to this app's seamless integration with my daily routines and activities. ListenBook's sleek design and easy chapter access make navigation a breeze. Audiobooks have become my constant companions, and this app's seamless functionality and broad compatibility ensure every story is a captivating ride. ππ§ No more fussing with synchronization β this app just gets it done! Automatic metadata retrieval adds a professional touch to my audiobook collection.
Cool Iris
ListenBook's support for playlists in CUE format is a detail-oriented touch I truly appreciate. ListenBook is a must-have for audiobook lovers. The auto-rewind feature ensures I never miss a word. I love the download options. ListenBook gives me so many ways to get my audiobooks onto my device. The app is so intuitive. I didnβt even need to read the instructions. A functional audiobook. It kept me entertained, but I wasnβt blown away. The narratorβs performance was competent, though some emotional scenes fell a bit flat.
Rooster
π Long road trips? No problem β this app keeps me entertained mile after mile! ππ Decent audiobook but I think I would have enjoyed reading it more. Some of the more subtle humor didn't quite land in the audio format.
The Dude
With ListenBook, I can listen to my favorite audiobooks and speeches with the utmost comfort and convenience. The narrators on this app are truly talented β they bring characters to life.
Ozzie Treat
Audiobooks have become a cherished part of my daily life, all thanks to this app. Audiobook multitasking made easy β this app's functionality is a marvel. ListenBook has become an integral part of my daily routine. Its compatibility with Apple Watch and CarPlay makes it the ultimate companion for various activities.
Sleek Zelda
ListenBook's support for a variety of download methods means I can access my content in the way that suits me best. π Ironing has become a joy with audiobooks β wrinkles are no match for these captivating stories! ππ§
True Sweetness
ListenBook's smooth playback and easy navigation ensure that my audiobook experience is always top-notch. βοΈ A round of applause for an app that prioritizes functionality β I can seamlessly switch between audiobooks and other tasks. ππ§ Elegant design and easy-to-use interface. Very happy with ListenBook.
Hog Butcher
With a vast genre selection, I've broadened my horizons and explored new topics. ListenBook's thoughtful inclusion of chapters, controls, and filters has enhanced my audiobook experience. I love how this app allows me to enjoy books even when I'm on the move. I'm amazed at how this app has made reading fit into every aspect of my life. With this app, reading is no longer confined to a specific time or place.
New York Winder
This app has turned my daily commute into a source of inspiration and entertainment. Adjusting the tone of the narrator's voice is a unique feature. I'm loving it! I'm impressed with the wide range of supported formats. Finally, an app that plays all my audiobooks flawlessly. CUE playlist support is a fantastic feature that allows me to curate themed listening sessions, creating a dynamic and engaging audiobook experience. Great app for audiobook enthusiasts. ListenBook supports a wide range of formats.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience