Book description
Words matter. The words and phrases you use with your customers make a lasting and memorable difference in the quality of your customer's experience. AT YOUR SERVICE-ENGLISH AS A SECOND LANGUAGE FOR CUSTOMER SERVICE elevates ESL from simply correct English to the highest levels of professional, gracious, and confident communication. Students positively engage, through role-playing and other activities, in practical, real world service situations. Kathleen Bradley Amidei shares her four decades of teaching, international business, and hotel management to successfully guide students to use the most effective language to give outstanding customer service to: engage and make a positive connection, resolve customer complaints, contribute to teamwork and training, give confident directions, serve wine, and take food orders. The book also focuses on the best procedures and methods to create these workplace essentials: Interviews and resumes Body Language Economics of the workplace Specific grammar points Brainstorming Traits of good managers and employees Many students have experienced a life-changing sense of accomplishment that has helped them with their careers and personal interactions.
Star Jammer
This app is my secret weapon for making the most of my free time. A decent listen overall. The narration was clear, though some character voices sounded similar. The story was interesting but had moments where it dragged slightly. Still, it was a good way to pass the time. The narrator's voice was like butter - smooth, rich, and utterly pleasant to listen to for hours. They handled complex sentences with ease, making even dense material accessible. I never had to rewind because I missed something due to unclear delivery. Perfection!
Vagabond Warrior
ListenBook Pro's tone adjustment feature is a unique touch that adds personalization to my audiobook journey. The detailed listening stats are fantastic. Helps me keep track of my progress.
Treasure Devil
Kudos to ListenBook for optimizing the app for iOS 16 β it shows their dedication to excellence. ListenBook's support for playlists in the CUE format makes organizing and enjoying audiobook series a delightful experience. ListenBook has changed my audiobook game forever. No more format woes! Kudos to the developers for optimizing this app for iOS 16. It runs like a dream on my device. Sharing audiobooks through AirDrop is a great way to spread the joy of storytelling with friends.
Troubadour
Sharing audiobooks with friends through AirDrop and Sharing on ListenBook Pro is a feature I can't live without. πββοΈπ Combining fitness and fiction β this app keeps me motivated during workouts with its engaging stories! πββοΈπ Audiobook multitasking simplified β this app's functionality is a triumph. Looping playback helps me focus on challenging content and grasp complex concepts. A study must-have! Sharing books with friends via AirDrop is so convenient. Thanks, ListenBook!
Dez North
This app's user-friendly interface has made audiobook listening a breeze, even for a tech novice like me. Great for listening to lectures and educational content. Very useful! The app is so easy to use. I was up and running in minutes.
Chasm Face
Absolutely in love with this audiobook app! The seamless functionality and easy navigation make my reading time pure bliss. ππ§ As an audiobook aficionado, this app is a dream come true. Its support for various formats and effortless navigation make it my perfect reading companion. ππ§
Sexual Chocolate
π§ββοΈβ Unwinding with a cup of tea and a captivating audiobook β relaxation meets intellectual stimulation. π΅π Looping playback is a brilliant study tool. Thanks to ListenBook, my learning has improved!
Bleeker
With this app, I'm rediscovering the joy of reading in the most convenient way. πΆββοΈπ§ Walking and listening has never been this smooth β this app's user-friendly interface makes it a breeze to enjoy my favorite stories. ποΈπ
Shy Warrior
Thanks to ListenBook's binaural audio processing, my extended listening sessions are fatigue-free. I can't get enough of this app's intuitive controls β it's the perfect way to indulge in audiobooks. Audiobook multitasking made easy β this app's functionality is top-notch. Bravo to the creators of this app β they've truly captured the essence of convenient audiobook enjoyment. The smooth playback and thoughtful design have won me over. ππ
Houston Rocket
ποΈ The app's functionality is a true work of art β it enhances the audiobook experience and brings stories to life. ππ¨ Navigating audiobooks with ease β this app's functionality is a standout.
FearLeSS
With this app, I can switch seamlessly between my iPhone and iPad, making my reading experience continuous. The ability to adjust playback speed and volume is a game-changer for me.
Bad Badminton
The ListenBook app is a must-have for anyone who loves to learn and be entertained through audiobooks. Navigating through chapters is effortless with ListenBook. It's a user-friendly and intuitive experience. Automatic metadata retrieval adds a professional touch to my audiobook collection. ListenBookβs bookmarking feature is incredibly useful. I never lose my place in a book. Fairly enjoyable, but forgettable. I didnβt have any major complaints, but I also donβt see myself revisiting this one. It was a decent way to spend a few hours, though.
LifeRobber
The intuitive chapter navigation and quick access to controls make my audiobook experience seamless. Sharing audiobooks with friends is a fantastic way to introduce them to new stories.
Breadmaker
The diverse range of narrators adds a new layer of depth to each story. CUE playlist support is a rare gem. Perfect for organizing content efficiently. The interface is clean and intuitive. I was up and running in seconds. The ability to download audiobooks directly is fantastic. ListenBook is very convenient.
Little General
This app has transformed my screen time into valuable learning and entertainment. π Long road trips? No problem β this app keeps me entertained mile after mile! ππ Audiobook multitasking made easy β this app's functionality is a marvel. Every moment is a chance to explore new stories with this app. Its intuitive features and compatibility ensure my audiobook journey is seamless. ππ§ Iβve tried several audiobook players, but ListenBook stands out for its reliability and ease of use. The equalizer and voice boost features make every book sound amazing. Plus, the dark mode is perfect for nighttime listening. Great job, developers!
Metal Aphrodite
The ability to adjust playback speed is a game-changer for faster or more immersive listening. π Rekindling my literary flame β this app has brought back the joy of reading in a whole new format. ππ
LifeRobber
I've found solace and relaxation in the pages of countless audiobooks. ListenBook's commitment to delivering an exceptional audiobook experience is evident in its thoughtful features and design. I'm hooked on this app's curated content β it's like having a personal librarian. Sharing audiobooks with friends through AirDrop is a fun and interactive way to bond over stories.
Marshmallow Treat
Kudos to the creators for making literature so accessible and enjoyable. ListenBook's dedication to delivering top-notch audio quality is evident in every detail. I can't get enough of this app's intuitive controls β it's the perfect way to indulge in audiobooks. The app's integration with Apple Watch makes it an indispensable tool for my active lifestyle. The app is perfect for bedtime listening. The sleep timer is a must-have.
Bad Beh8vior
I've been able to explore different cultures and perspectives through a diverse range of books. I can't believe how much time I've saved thanks to this efficient app! The audio filters to adjust playback speed and volume are a fantastic addition for customizing my experience. Listening statistics are a great motivator. Love this feature! The appβs design is sleek and modern. ListenBook is my favorite audiobook player.
West Warrior
Listening to audiobooks has made my daily commute more enjoyable and productive. ListenBook's intuitive design and thoughtful features have made my audiobook experience delightful. π This app is a game-changer β its intuitive design and seamless functionality make listening to audiobooks a joy. ππ§ The playback speed adjustment is a game-changer for busy individuals. Time saver! Noise reduction and tone changing are awesome features.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience