Book description
This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.This new edition addresses issues that have arisen in recent years. You'll learn how to: Respond when someone initiates a Crucial Conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results.Whether they take place at work or at home, with your coworkers or your spouse, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a Crucial Conversation again.
About the Author
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
StarStrider
The ability to listen to books while multitasking is a game-changer for me. I'm blown away by the attention to detail in every aspect of this app. Adjustable playback speed is a fantastic feature. It allows me to customize my listening experience. The app is perfect for people who love to multitask. I can listen while cooking. I love the ability to change the playback pitch. It’s a unique feature.
Ella of Light
Thanks for making my daily commute to work enjoyable and engaging! This app's dedication to providing high-quality narration has made all the difference. This app's playback controls and features make it a breeze to customize my listening experience. 🎧 This app is my saving grace! Now I can enjoy my beloved books while cooking up a storm! 📚🍳 💼 Making work hours fly by with captivating stories – a true work-life balance! 💻📖
Mother Hen
🌟 Simplifying my reading routine – this app's user-friendly design ensures I'm always in sync with my favorite stories. 📚✨ Efficient audiobook enjoyment – this app's functionality is a revelation. ListenBook has rekindled my passion for learning. I'm exploring new topics every day.
High Woo
This app has reignited my passion for literature – I'm devouring books like never before. This app has enriched my daily routine and added a touch of intellectual stimulation. ListenBook has transformed my daily activities into opportunities for learning and enjoyment.
Hemlock
Thank you for making my reading goals more achievable and enjoyable. 🚶♀️📖 Walking my way through exciting narratives – this app makes exercise more fun! 🏞️🎧
Snow Cream
With this app, I'm experiencing the joy of reading in a whole new light. The audio filters make a noticeable difference. ListenBook provides an excellent listening experience. I love the ability to change the playback pitch. It’s a unique feature.
All Natural
I'm able to catch up on my reading list even during the busiest days. I'm discovering books I wouldn't have considered before, and my reading horizons are expanding. With this app, reading is no longer confined to a specific time or place. Sharing audiobooks via AirDrop is incredibly convenient. Great feature! I’m blown away by how feature-rich ListenBook is. From the customizable themes to the car mode, everything is designed with the user in mind. The app works flawlessly, and I’ve had zero issues with crashes or bugs. Highly recommend!
Old Orange Eyes
The 'Explore' feature has introduced me to authors I might never have discovered otherwise. 📱 My pocket-sized library – this app makes reading accessible anytime, anywhere! 📚📱
Toolmaker
I can't believe how much time I've saved thanks to this efficient app! With ListenBook, I can keep track of my audiobook consumption and explore new content with ease.
Capital F
This app has rekindled my love for literature, and I'm spreading the word to everyone I know. AirDrop sharing makes it easy to share audiobooks with friends. ListenBook is the ultimate audiobook player. The app supports all formats, and the import process is seamless. I love the playback history feature—it’s so easy to revisit my favorite parts. Highly recommend this app!
Baked ZD
This app's user-friendly design makes navigating through books a breeze. ListenBook's compatibility with various formats has made it my go-to app for all audio content. ListenBook has rekindled my love for audiobooks. The app's interface is beautiful and user-friendly. Adjusting the tone of the voice is so innovative. It's like personalizing the narration. I love the ability to change the playback speed. It’s perfect for my needs.
Princess Dove
This app has rekindled my love for literature, and I'm spreading the word to everyone I know. Sharing audiobooks with friends through AirDrop and Sharing on ListenBook Pro is a brilliant way to connect. With support for various audio formats, ListenBook ensures I can enjoy my favorite audiobooks without worries. The listening stats feature is awesome. I can track my audiobook habits effortlessly.
Corny
The range of audio formats supported is incredible. No need to worry about file conversion. Perfect for both first-time listeners and audiobook veterans! The narrator's warm, inviting tone made this an incredibly comfortable listening experience. I particularly appreciated how well they handled dialogue - each character felt distinct without being cartoonish. The pacing kept me engaged throughout.
Centurion Sherman
Listening to audiobooks has made my daily commute more enjoyable and productive. 🏃♂️📚 Combining fitness and fiction – this app keeps me motivated during workouts with its engaging stories! 🏃♂️📖 ListenBook's sharing options make it easy to introduce others to the joys of audiobook storytelling. This audiobook performed its function without excelling. The narrator's delivery was straightforward and easy to follow, though lacking in dramatic flair. The recording quality was decent with only occasional minor inconsistencies in volume. An acceptable but forgettable listening experience.
Devil Chick
💡 Balancing learning and living effortlessly – audiobooks on demand, thanks to this app! 🎧💫 Audiobook immersion simplified – this app's ease of use is a true asset. Auto-rewind is a very handy feature. Excellent app. This was my first audiobook in this genre and I'm hooked! The performance brought the story to life in a way reading never could. Already downloaded another by the same narrator.
Clang Glyph
ListenBook Pro's tone adjustment feature is a fun way to experiment with the audiobook experience. With ListenBook Pro, I'm no longer limited by audiobook length. It's a liberating experience!
Friday Ferrari
I'm impressed by how much more I'm learning through audiobooks compared to traditional reading. Who needs traditional books when you have this app? It's a game-changer. I love how this app makes even the most mundane tasks exciting with audio stories. ListenBook's versatile features have made my audiobook experience more enjoyable than ever.
NecroBull
The noise reduction feature on ListenBook Pro is a godsend for clear and comfortable listening. This app is a game-changer for anyone who's always on the go – it's like carrying a library in my pocket. Adjusting the tone of the narrator's voice is a unique touch – it's like having a personalized reading.
Bones
Looping playback is my secret weapon for language learning. It's revolutionized my approach. A wonderful performance! The narrator captured the mood of the book perfectly, making it easy to visualize each scene. The audio quality was crisp, and the pacing kept me hooked from start to finish.
Succubus In Training
The 'Discover' section is a treasure trove for finding hidden literary gems. This app's compatibility with different formats ensures that no audiobook is off-limits – truly impressive. ListenBook's dedication to providing an excellent audiobook experience is evident in its smooth and silky playback. Noise reduction and voice tone adjustment are excellent additions.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience