Audiobook The Four Factors of Trust: How Organizations Can Earn... by Ashley Reichheld and Amelia Dunlop in the ListenBook app
Want to listen to the audiobook The Four Factors of Trust: How Organizations Can Earn... written by Ashley Reichheld and Amelia Dunlop
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Book description
The essential, data-driven blueprint to build trust in your organization. Did you know that trusted companies outperform their peers by up to 400%? That customers who trust a brand are 88% more likely to buy again? And that 79% of employees who trust their employer are more motivated to work (and less likely to leave)? The importance of trust is at an all-time high--just as our inclination to trust is at an all-time low. Building trust is your single greatest opportunity to create competitive advantage. With new data at its core, The Four Factors of Trust gives you practical guidance to measure and build trust in the relationships that matter the most--with your customers, workforce, and partners. Trust ultimately comes down to just Four Factors: Humanity, Capability, Transparency, and Reliability. These Four Factors make up Deloitte's HX TrustIDTM, a groundbreaking measurement tool poised to become the gold standard for evaluating organizational performance. Ashley Reichheld and Amelia Dunlop show how your organization can use HX TrustIDTM to measure, predict, and build trust to earn lifelong loyalty--and elevate the human experience with your customers, workforce, and partners. The Four Factors of Trust lays it all out in do-able parts so you can: Create better business outcomes by understanding how trust affects human behaviors Measure your company's trust score--revealing strengths, deficits, and opportunities to (re)build trust with key stakeholders Design actionable strategies to improve trust with your customers, workforce, and partners Build trust and earn loyalty through every business function from marketing to operations to talent experience With compelling stories from leading organizations--and practical applications in Marketing & Experience, Cybersecurity, HR, Sustainability (ESG), and Operations & Technology--The Four Factors of Trust will enable you to create the relationships you want to build, the organizations you want to belong to, and the world you want to live in.
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Adjusting the tone of the voice is a novel feature that allows for a personalized listening experience. ListenBook’s audio quality is excellent. The app enhances my listening experience. I love the ability to share my progress with friends. It’s a fun feature.
The book groups feature is a thoughtful addition. It helps me keep my series and related titles together. Love the download options. ListenBook gives me so many ways to get my audiobooks onto my device.
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ListenBook is a game-changer! Finally, an app that lets me enjoy my favorite audio files with ease. With this app, I can devour books like never before – it's incredibly efficient. This was an adequate audiobook for casual listening. The narrator maintained a consistent pace and clear diction throughout, though their performance lacked some emotional range. The audio quality was fine with no significant technical distractions.
Sharing audiobooks with friends through AirDrop and Sharing on ListenBook is a fantastic way to spread the joy of listening. I'm hooked on this app's ability to make reading fit into any moment. 🎙️ This app's functionality is a symphony of efficiency – I'm enjoying audiobooks without missing a beat in my day. 🎶📚 Finally, an app that supports all audiobook formats. It's a dream come true for audiophiles like me. ListenBook Pro is worth every penny. Unlimited audiobook length? Count me in!
The user-friendly interface and smooth navigation make this app a pleasure to use daily. Sharing audiobooks with friends through AirDrop is a creative way to share the love of literature.
This app has turned my screen time into valuable learning opportunities. 💡 Enriching my daily routines with wisdom and wonder – thank you, this app! 📱📖 I've listened to hundreds of audiobooks, and this one stands out for its professional quality. The narrator struck the ideal balance between dramatic interpretation and letting the text speak for itself. The audio engineering was superb with consistent volume levels and crystal-clear recording.
This app is a true gift for book lovers – it's like having a personal library wherever I go. Library organization has never been easier thanks to ListenBook. My collection is well-managed. AirDrop sharing is a very convenient feature. Thanks, ListenBook!
Trusted by over 100,000 users across the globe
What is ListenBook?
Why ListenBook?
How does it work?
1
Download audiobooks from any site in any of the supported formats.
2
Add audiobooks to the app using any of the many download methods available.
3
Listen to audiobooks by controlling playback from your phone, headphones, Apple Watch or CarPlay.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
App for those who love audiobooks
ListenBook has the features you need no matter what you are listening to
Listening to fiction
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Listening to audio lectures
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience
Every day, thousands of people download ListenBook to listen to audiobooks.
Now it's your turn to listen to audiobooks without distraction!
