Book description
Almost one in four American working adults has a job that pays less than a living wage. Conventional wisdom says that's how the world has to work. Bad jobs with low wages, minimal benefits, little training, and chaotic schedules are the only way companies can keep costs down and prices low. If companies were to offer better jobs, customers would have to pay more or companies would have to make less.But in The Good Jobs Strategy, Zeynep Ton, a professor at the MIT Sloan School of Management, makes the compelling case that even in low-cost settings, leaving employees behind--with bad jobs--is a choice, not a necessity. Drawing on more than a decade of research, Ton shows how operational excellence enables companies to offer the lowest prices to customers while ensuring good jobs for their employees and superior results for their investors.Ton describes the elements of the good jobs strategy in a variety of successful companies around the world, including Southwest Airlines, UPS, Toyota, Zappos, and In-N-Out Burger. She focuses on four model retailers--Costco, Mercadona, Trader Joe's, and QuikTrip--to demonstrate the good jobs strategy at work and reveals four choices that have transformed these companies' high investment in workers into lower costs, higher profits, and greater customer satisfaction.Full of surprising, counterintuitive insights, the book answers questions such as: How can offering fewer products increase customer satisfaction? Why would having more employees than you need reduce costs and boost profits? How can companies simultaneously standardize work and empower employees?The Good Jobs Strategy outlines an invaluable blueprint for any organization that wants to pursue a sustainable competitive strategy in which everyone--employees, customers, and investors--wins.
About the Author
Zeynep Ton is a Professor of the Practice in the Operations Management group at MIT Sloan School of Management. She is also president of the nonprofit Good Jobs Institute, where she works with companies to improve their operations in a way that satisfies employees, customers, and investors alike. Before joining MIT Sloan, Ton spent seven years on the faculty at Harvard Business School. She is the author of The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits.
Hidden Tree
The Looping playback and Shuffle features on ListenBook help me customize my listening sessions to my liking. This app has made multitasking a breeze β I can 'read' while I work! Noise reduction on ListenBook Pro is a game-changer. It transforms the way I enjoy my recordings.
Lounge Master
π₯ Spicing up my routine with this app β it's like having a personal storyteller on hand at all times! β¨π Download options are versatile, making it easy to get audiobooks from various sources. ListenBookβs interface is clean and intuitive. Itβs a joy to use.
CuriousCoder
Audiobooks have made my commutes so much more enjoyable, and I'm always excited to listen. This app has become my ultimate travel companion, ensuring that I'm always entertained and inspired.
Dorothy Solitaire
The offline mode is a lifesaver on flights β I'm never without a good story. Sharing audiobooks with friends is a breeze thanks to ListenBook Pro's AirDrop and sharing options. Spread the joy of a good story! Sharing audiobooks with friends through AirDrop is a fun way to spread the joy. I love the chapter navigation feature. ListenBook makes it easy to find specific sections. The app never crashes. Itβs reliable and stable.
Hoboken Nightingale
I'm addicted to the personalized recommendations β it's like the app knows me! Audiobooks have turned my mundane activities into opportunities for learning and enjoyment. This app's efficient downloading process ensures that I can enjoy my audiobooks whenever and wherever.
Hyper Kong
Audiobooks have become a part of my self-care routine, thanks to this app. This app's compatibility with different file types means that my entire audiobook collection is at my fingertips. πΆββοΈπ Staying entertained during leisurely walks β audiobooks make outdoor time delightful! πΆββοΈπ§ Audiobook lovers, you need this app in your life. The innovative features, from audio filters to compatibility, enhance my reading journey. ππ§ The app is so user-friendly. Even my grandma can use it!
SunVolt
This app is a boon for book lovers who are always on the go. Audiobooks anytime, anywhere β this app's functionality is a reader's delight. Audiobook enjoyment redefined β this app's design focuses on the essentials. ListenBook's drag-and-drop download feature from web browsers is incredibly convenient. Downloading audiobooks has never been this easy. With ListenBook Pro, I can enjoy super long audiobooks. It's fantastic!
Viceswerve
The ListenBook app is a fantastic companion for my long walks, helping me learn and explore at the same time. I can't get enough of this app's convenience and the endless possibilities it offers. With ListenBook, my daily commutes have become a cherished time for learning and enjoyment. This app's support for various formats has made my audiobook collection even more diverse and exciting.
Chocolate Thunder
My commutes to work have transformed into exciting journeys thanks to this app. The versatility of this app is mind-boggling. It's like a one-stop solution for audiobooks.
Disco Thunder
Audiobooks have become my companion during long walks, transforming exercise into a pleasure. ListenBook's support for a variety of audio formats makes it a versatile and essential app for audiobook enthusiasts. Thanks to ListenBook, I've rediscovered the joy of exploring my favorite content on multiple devices. ListenBook's sharing options make it easy to share the joy of captivating stories with friends and family.
EchoEnigma
ListenBook's focus on quality and user experience has made it my go-to app for audiobooks and educational content. ListenBook's basic audio filters enhance my listening experience and make it uniquely mine. π± Accessing my favorite stories has never been this straightforward β this app's functionality is a bookworm's dream come true. ππ« Audiobook magic at my fingertips! This app's comprehensive features, from statistics tracking to enhanced audio quality, enrich my reading. πβ¨ The app is perfect for multitasking. I can listen while doing other things.
GoldTouch
π§ My daily chores just got an upgrade! Thanks to this app, I can dive into captivating stories while cooking and cleaning. ππ³ π Who needs a dull commute when you can embark on literary journeys with this app? ππ ListenBook Pro's noise reduction feature is a revelation. It eliminates distractions and enhances the clarity of recordings, resulting in a more immersive experience.
Saturnalia
πΆββοΈπ Staying entertained during leisurely walks β audiobooks make outdoor time delightful! πΆββοΈπ§ The app's compatibility with CarPlay is a fantastic bonus. It keeps me entertained during long drives. The app is so versatile. It works with all my audiobook formats.
The Beekeeper
I'm amazed by ListenBook's smooth drag-and-drop downloads in my web browser β a time-saver! π± Turning my phone into a portal of endless stories β this app is pure magic! πβ¨ Bravo to the creators of this app β they've truly captured the essence of convenient audiobook enjoyment. The smooth playback and thoughtful design have won me over. ππ
Acid Queen
ποΈ Soaking up the sun with an audiobook by my side β beach days just got better! ποΈπ The automatic extraction of artwork and metadata adds a professional touch to my audiobook library. No more interruptions β the auto-rewind feature is a genius solution for seamless listening.
Gentle Avenger
The app's stability and reliability make it my go-to choice for audiobooks. Audiobooks have become my companions during daily chores, making them enjoyable.
Wonder Lady
The voice actors are incredible β they make the characters come alive. Audiobooks have turned my quiet moments into imaginative journeys β thank you, app! ListenBook has become an essential part of my daily routine. It's like having a library on my phone! I love the ability to share my progress with friends. Itβs a fun feature.
Thrasher
I've become a more attentive listener thanks to the engaging audiobooks. π± An app that truly understands audiobook enthusiasts β it's all about functionality, and this app nails it! ππ‘
Achilles Mountain
The convenience of having an entire library at my fingertips is a dream come true. ListenBook's compatibility with various formats has made it my go-to app for all audio content.
Spicy Thunder
ποΈ The app's functionality is a true work of art β it enhances the audiobook experience and brings stories to life. ππ¨ ListenBook has transformed how I enjoy audiobooks. The app is a game-changer! Navigating through chapters is a breeze. I can easily jump to the parts I want to listen to. ListenBookβs playback is silky-smooth. The app never glitches. The sleep timer is a lifesaver. I fall asleep listening to my books every night.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience