Book description
Almost one in four American working adults has a job that pays less than a living wage. Conventional wisdom says that's how the world has to work. Bad jobs with low wages, minimal benefits, little training, and chaotic schedules are the only way companies can keep costs down and prices low. If companies were to offer better jobs, customers would have to pay more or companies would have to make less.But in The Good Jobs Strategy, Zeynep Ton, a professor at the MIT Sloan School of Management, makes the compelling case that even in low-cost settings, leaving employees behind--with bad jobs--is a choice, not a necessity. Drawing on more than a decade of research, Ton shows how operational excellence enables companies to offer the lowest prices to customers while ensuring good jobs for their employees and superior results for their investors.Ton describes the elements of the good jobs strategy in a variety of successful companies around the world, including Southwest Airlines, UPS, Toyota, Zappos, and In-N-Out Burger. She focuses on four model retailers--Costco, Mercadona, Trader Joe's, and QuikTrip--to demonstrate the good jobs strategy at work and reveals four choices that have transformed these companies' high investment in workers into lower costs, higher profits, and greater customer satisfaction.Full of surprising, counterintuitive insights, the book answers questions such as: How can offering fewer products increase customer satisfaction? Why would having more employees than you need reduce costs and boost profits? How can companies simultaneously standardize work and empower employees?The Good Jobs Strategy outlines an invaluable blueprint for any organization that wants to pursue a sustainable competitive strategy in which everyone--employees, customers, and investors--wins.
About the Author
Zeynep Ton is a Professor of the Practice in the Operations Management group at MIT Sloan School of Management. She is also president of the nonprofit Good Jobs Institute, where she works with companies to improve their operations in a way that satisfies employees, customers, and investors alike. Before joining MIT Sloan, Ton spent seven years on the faculty at Harvard Business School. She is the author of The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits.
Moon Laser
Thanks to ListenBook, I'm now exploring different genres and formats I never thought I would. I love that ListenBook offers both basic and advanced features, catering to all types of users. This app's user-friendly controls and sleek design have made audiobook listening a truly immersive journey. ListenBook's versatility with various audio formats means I can enjoy audiobooks from multiple sources effortlessly.
London Fox
I can't imagine my audiobook routine without ListenBook's intuitive and user-friendly design. This app's ease of use has made my downtime more enriching and enjoyable. Kudos to the developers for crafting an app that understands readers' needs. The smooth playback and sleek design are pure perfection. ππ
Sky Bully
This app's support for various formats and genres ensures that there's always something new to explore. ListenBook is a must-have for audiobook lovers. The auto-rewind feature ensures I never miss a word. Kudos to the developers for making this app iOS 16 optimized. It runs like a dream! ListenBook has all the features I need. My go-to audiobook app!
Dora the Destroyer
Audiobooks have turned road trips into unforgettable journeys of imagination. Listening to audiobooks has become my guilt-free indulgence, and I love it. π Making each day a new chapter β this app keeps me hooked from morning to night! ππ Simplifying my audiobook experience β this app's design is a game-changer.
Lady Petal
The sheer variety of genres available ensures there's something for everyone. The statistics feature is a fantastic addition β knowing how much time I spend on audiobooks is eye-opening, and ListenBook makes tracking it a breeze. ListenBook has changed my audiobook game forever. No more format woes! The user-friendly interface and precise controls make listening to audiobooks an absolute delight. The app is perfect for bedtime listening. The sleep timer is a must-have.
Legacy
I've been recommending this app to all my friends β it's a true game-changer. This app's versatility and convenience have transformed my screen time into a productive reading journey. The speed adjustment feature is my secret weapon for studying complex materials. Automated artwork and metadata retrieval make my audiobook library look organized and visually appealing. Love the download options. ListenBook gives me so many ways to get my audiobooks onto my device.
Princess Dove
The voice actors are incredible β they make the characters come alive. The variety of narrators adds a unique touch to each book, making every experience special. Effortlessly enjoying audiobook journeys β this app's ease of use is a winner. ListenBook is like a personal audiobook curator, allowing me to enjoy my favorite speeches and lectures with unmatched comfort and convenience. Bookmarking favorite parts of audiobooks is a breeze. It's like having a personalized study guide.
Thunder Tank
Thanks for making my daily commute to work enjoyable and engaging! I can't imagine my audiobook routine without ListenBook's seamless audio player. ListenBook's compatibility with various formats has made it my go-to app for all audio content. Great for both casual listening and studying. The audio filters are a nice touch. The app is perfect for people who love to multitask. I can listen while cooking.
Tacklebox
ListenBook's support for playlists in CUE format is a detail-oriented touch I truly appreciate. I love that ListenBook offers both basic and advanced features, catering to all types of users. ListenBook's seamless integration with CarPlay has made my drives more informative. ListenBook's auto-rewind feature is a thoughtful addition that ensures I never miss a single word. I love the ability to change the playback speed. Itβs perfect for my needs.
Springheel Jack
ListenBook's compatibility with CarPlay and Apple Watch, combined with its chapters, controls, and filters, make it the ultimate audiobook app! I'm addicted to this app's seamless performance and impressive library. Drag and drop downloads are genius. It simplifies the entire process. The statistics tracking feature is very useful. ListenBook helps me keep track of my listening time.
Queen Ginger
I'm rediscovering my favorite classics in a whole new way β through audiobooks! I'm addicted to this app's ability to turn mundane moments into opportunities for intellectual growth. π§ Carrying a world of literature in my headphones β this app's convenience is truly remarkable. ππ« Effortless and enriching β that's how I'd describe my experience with this app. Its functionality, from seamless downloads to binaural audio processing, has truly raised the bar. π±π An acceptable audiobook that met basic expectations. No complaints about quality but nothing remarkable either. Would listen to this narrator again but wouldn't seek them out.
Broomspun
I've become addicted to this app β in the best possible way! I can't imagine my daily activities without this app β it's the perfect way to stay engaged and informed. Thanks to ListenBook, downloading audiobooks has never been easier or more convenient. Supports extensive playlists and bookmarks. Very user-friendly. ListenBook is the best audiobook player Iβve ever used. The app is reliable, fast, and packed with features like customizable themes and playback speed. The sleep timer is a lifesaver for bedtime listening. Great job, developers!
Popeye Wipeout
Accessing literary treasures has never been this straightforward β thank you, app! Tone adjustment is so cool. It's like customizing the reader's voice to my liking. Library organization and book groups make managing my audiobook collection a breeze. Perfect for my daily walks. The story was engaging enough to keep me motivated to exercise but not so complex that I got lost in thought. Great production quality too.
QuestQuill
I'm discovering books I wouldn't have considered before, and my reading horizons are expanding. ListenBook's dedication to excellence shines through in its impeccable audio quality and user-friendly features. I'm hooked on this app β it's my escape to different worlds and adventures. This app's compatibility with different formats ensures that no audiobook is off-limits β truly impressive. ListenBook has revolutionized my audiobook experience. I can't imagine going back!
Delicious
I can't believe how much time I've saved thanks to this efficient app! ListenBook's support for various download methods and audio formats ensures that I always have access to my favorite content. This app has transformed my daily walks into insightful journeys of knowledge β talk about efficiency! π± Audiobooks at my fingertips β this app's ease of use is a booklover's dream come true! ππ₯ The app is perfect for people who love to read but donβt have the time.
MuseMaster
With this app, my daily routines have become moments of intellectual discovery and personal fulfillment. This app is a time-saver β I can 'read' even when I'm on the move. Efficiency meets audiobooks β this app's functionality is a true standout. Say goodbye to cumbersome interfaces β this app's intuitive controls and user-friendly design have elevated my audiobook experience to new heights. π±π The app's compatibility with CarPlay is a fantastic bonus. It keeps me entertained during long drives.
Alpha
The ListenBook app is a fantastic companion for my long walks, helping me learn and explore at the same time. Bookmarking on ListenBook makes it easy to pick up where I left off β no more searching for my spot! Finally, an app that values usability β navigating and listening is a breeze! I've listened to hundreds of audiobooks and this narrator is now in my top 5. Their timing and inflection were masterful. Never a dull moment in the entire performance.
DreamDiver
With ListenBook, I've unlocked a world of educational and entertaining content right at my fingertips. Looping playback is my favorite feature. It's perfect for revisiting complex content.
Sun Runner
This app is my constant companion, making every moment a chance to discover new worlds. With ListenBook, downloading audiobooks has become hassle-free, thanks to the various download options. I'm so glad I chose the audiobook version! The narrator added layers of meaning I might have missed reading silently. Their interpretation of the material felt thoughtful and authentic. The recording was technically perfect - no reverb, no peaking, just clean, pleasant audio.
Flint
π± An entire library at my fingertips β this app is a book lover's dream come true! ππ ListenBook's integration with AirDrop and sharing options makes it simple to spread the joy of storytelling. The narrator was good but spoke a bit too slowly for my taste. I had to speed it up to 1.2x which then made some parts sound slightly unnatural. I don't have strong feelings about this one either way. The narration was competent but forgettable. The story itself was more engaging than the performance.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience