Book description
Almost one in four American working adults has a job that pays less than a living wage. Conventional wisdom says that's how the world has to work. Bad jobs with low wages, minimal benefits, little training, and chaotic schedules are the only way companies can keep costs down and prices low. If companies were to offer better jobs, customers would have to pay more or companies would have to make less.But in The Good Jobs Strategy, Zeynep Ton, a professor at the MIT Sloan School of Management, makes the compelling case that even in low-cost settings, leaving employees behind--with bad jobs--is a choice, not a necessity. Drawing on more than a decade of research, Ton shows how operational excellence enables companies to offer the lowest prices to customers while ensuring good jobs for their employees and superior results for their investors.Ton describes the elements of the good jobs strategy in a variety of successful companies around the world, including Southwest Airlines, UPS, Toyota, Zappos, and In-N-Out Burger. She focuses on four model retailers--Costco, Mercadona, Trader Joe's, and QuikTrip--to demonstrate the good jobs strategy at work and reveals four choices that have transformed these companies' high investment in workers into lower costs, higher profits, and greater customer satisfaction.Full of surprising, counterintuitive insights, the book answers questions such as: How can offering fewer products increase customer satisfaction? Why would having more employees than you need reduce costs and boost profits? How can companies simultaneously standardize work and empower employees?The Good Jobs Strategy outlines an invaluable blueprint for any organization that wants to pursue a sustainable competitive strategy in which everyone--employees, customers, and investors--wins.
About the Author
Zeynep Ton is a Professor of the Practice in the Operations Management group at MIT Sloan School of Management. She is also president of the nonprofit Good Jobs Institute, where she works with companies to improve their operations in a way that satisfies employees, customers, and investors alike. Before joining MIT Sloan, Ton spent seven years on the faculty at Harvard Business School. She is the author of The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits.
Viceswerve
I'm amazed at how this app has turned my errands into exciting reading sessions. β° Maximizing my time with efficient features β this app's functionality lets me dive into stories even in the busiest moments. πβ³ The automatic extraction of artwork and metadata adds a professional touch to my audiobook library. The app is very user-friendly. ListenBook makes listening to audiobooks a breeze. The app is so reliable. Iβve never had any issues with it.
Thumb Candy
Audiobook heaven! This app's functionality is a dream β simple and efficient. I love the ability to change the playback pitch. Itβs a unique feature.
Jester
Thanks to ListenBook, downloading audiobooks is a hassle-free process, regardless of the source. ListenBook has become my workout companion. It keeps me engaged and entertained during exercise. I love the variety of themes available. It makes the app feel personalized.
Lucky Brandy
I've become the go-to storyteller at bedtime with the help of this magical app. Audiobooks have become my favorite workout companions, making exercise a breeze. ListenBook's powerful audio downloading features are a dream come true β no more hassles! ListenBook is like a personal audiobook curator, allowing me to enjoy my favorite speeches and lectures with unmatched comfort and convenience. Bookmarks are a fantastic organizational tool. They help me keep track of important moments in my audiobooks.
Petite Beauty
Sharing audiobooks with friends through AirDrop and Sharing on ListenBook is a fantastic way to spread the joy of listening. ListenBook's audio filters and controls have turned my listening into a personalized experience. An unobjectionable but unexceptional audiobook experience. The narrator's performance was serviceable and the audio quality was fine, but nothing about the production particularly stood out or elevated the material. It was decent background listening.
Jelly Momentum
I can't believe how easy it is to discover new titles and genres. Pure delight! π Adding an extra layer of delight to cooking β this app turns meal prep into a culinary adventure with its audiobooks! π²π I've never experienced such silky-smooth playback even with high-quality FLAC files. The audio filters make a noticeable difference. ListenBook provides an excellent listening experience.
Vermilion
I love how ListenBook extracts artwork and metadata from audio files, adding a visual touch to my listening experience. ListenBook's support for various download methods means I can acquire new content in a way that suits me best. Sharing audiobooks with friends through AirDrop is such a fun way to spread joy. Adjustable playback speed and volume controls are fantastic features. Finally, an audiobook player that supports all formats! No more converting files.
K-Tin Man
I can't get enough of this app's intuitive design and user-friendly interface. I'm hooked on this app's curated content β it's like having a personal librarian. This app's user-friendly interface has made audiobook listening a breeze, even for a tech novice like me.
HedgeH0g2
Efficiency meets audiobooks β this app's functionality is a true standout. Library organization is brilliant. No more cluttered audiobook collection. I love the ability to change the playback speed. Itβs perfect for my needs.
DollFaceKillah
ListenBook's support for various download methods and audio formats ensures that I can always find what I'm looking for. is a time-saver. It's convenient for accessing my content. Binaural audio processing is amazing. Reduced my listening fatigue significantly. Love how I can adjust playback speed and audio volume. ListenBook caters to all my needs.
FrankenGrin
ListenBook's library organization and book groups have made managing my audiobooks a breeze. Noise reduction on ListenBook Pro is a revelation. It elevates the audio quality to a new level. Sharing audiobooks with friends through AirDrop is a delightful feature. Sharing is caring! Automated artwork and metadata retrieval make my audiobook library look organized and visually appealing. ListenBook has completely changed how I enjoy audiobooks. The app is packed with features like customizable skip intervals, playback speed, and sleep timers. The interface is clean and easy to navigate. Five stars!
Roller Turtle
ListenBook's compatibility with various audio formats ensures that I can enjoy a wide range of content hassle-free. πββοΈπ Running through chapters has never been smoother β the app's streamlined functionality keeps me on track with my reading goals. πββοΈπ§ Automated artwork and metadata retrieval make my audiobook library look organized and visually appealing. I love the car mode. Itβs so convenient for listening while driving.
MicroStar
With this app, I've discovered the joy of learning while I'm on the move β it's like having a tutor by my side. π This app is a testament to thoughtful design β its functionality seamlessly blends with my lifestyle, making reading effortless. πβ¨ ListenBook's compatibility with various audio formats is impressive. From MP3 to FLAC, it handles them all flawlessly. Love how I can adjust playback speed and audio volume. ListenBook caters to all my needs. The chapter navigation is a lifesaver. It makes finding my place so easy.
Star Sword
Frequent updates ensure there's always something new and exciting to listen to. I canβt believe how easy it is to manage my audiobook library with ListenBook. Highly recommended! I love the download options. ListenBook gives me so many ways to get my audiobooks onto my device.
Fuzzy Rainbow
πΆββοΈπ§ Walking has never been this productive β exploring new worlds while I exercise! ποΈπ« Audiobooks made simple β this app's functionality is a breath of fresh air.
Spit Turanga
With a vast genre selection, I've broadened my horizons and explored new topics. ListenBook has become my workout buddy. It keeps me entertained and motivated during exercise. is a breeze with ListenBook. It's convenient and efficient. The interface is beautiful and functional. ListenBook is my go-to app for audiobooks. Decent narration, predictable story. The voice actor did a good job, but the plot followed a familiar formula. If youβre looking for something new and groundbreaking, this might not be it.
Demo Tequila
I'm absolutely in love with this app! It's like a library of stories in my pocket. The statistics feature on ListenBook helps me track my audiobook consumption β a fantastic way to measure my progress. ListenBook's customizable features, from playback speed to audio filters, cater to every audiobook lover's preferences. ListenBook's seamless integration with CarPlay has made my drives more informative. I'm impressed by the app's compatibility with CarPlay. It keeps me entertained on long drives.
Bleachers
The diverse selection of audiobooks has made me fall in love with storytelling all over again. ListenBook has enriched my life with a diverse range of content, all at my fingertips. ListenBook has seamlessly integrated into my daily life, enhancing my workouts, commutes, and relaxation periods. It's an indispensable part of my routine.
Star Jammer
I've become a loyal fan of audiobooks, and this app is the reason why! The app's performance is beyond impressive. It's like it's tailor-made for my device. Quick access to chapters is so handy. Navigating through content is a breeze.
Sky Dahlia
π± Turning my phone into a portal of endless stories β this app is pure magic! πβ¨ An acceptable audiobook that met basic expectations. No complaints about quality but nothing remarkable either. Would listen to this narrator again but wouldn't seek them out.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience