Book description
There's one voice that matters more than any other: the voice of the customer. Learn how to fully understand the number one source of your organization's prosperity, profits, and productivity. These actionable insights will help you to better connect with your customers and gain an undeniable lead over your competition. Listen Up!: How to Tune In to Customers and Turn Down the Noise reveals how to create a customer experience that's built on listening and designed for engagement. Author and Salesforce executive Karen Mangia has created a practical and comprehensive examination of how best-of-breed companies listen and respond to customer demands-creating a foundation of customer success, loyalty, and brand evolution. Listen Up! features discussions about: how to go beyond the survey: best practices associated with customer understanding, customer experience, and customer service; how to move from deep listening to data-based insights into customer behavior; the statistics and stories behind companies, organizations, and even city governments that have created a customer-centric culture; how powerful new questions can offer a fresh perspective into any customer, anywhere; and winning greater mindshare, and market share, with a fresh look at the future of customer service, customer success, and customer satisfaction.
Mother Hen
is a breeze with ListenBook. It's convenient and efficient. The ability to adjust playback speed and volume is a game-changer for me.
Hoover Spark
πΌ Making work hours enjoyable β audiobooks turn my tasks into learning opportunities and moments of joy. π»π As an audiobook aficionado, this app is a dream come true. Its support for various formats and effortless navigation make it my perfect reading companion. ππ§ The auto-rewind feature after interruptions is a small thing that makes a big difference. Navigating through chapters is a breeze with ListenBook. It's easy to jump to specific sections. ListenBook has become my gateway to new worlds, allowing me to explore stories, ideas, and knowledge.
Lskeee
ListenBook's compatibility with various formats has made it my go-to app for all audio content. Listening to books while doing chores? This app makes it possible!
ThoughtTrailblazer
With ListenBook, I can listen to my favorite audiobooks and speeches with maximum comfort and convenience. ListenBook's compatibility with different formats ensures I never have to worry about file conversions. The app is so responsive. It never lags or freezes. What a delightful listening experience! The narrator's timing was impeccable, knowing exactly when to pause for effect or let the words flow. Their character voices were distinct yet natural - no over-the-top accents or distracting vocal tics. The audio quality was consistently excellent.
Juno Cream
Listening to books while doing chores? This app makes it possible! Thanks to ListenBook, downloading audiobooks has never been easier or more convenient. The tone adjustment feature is an exciting touch, allowing me to immerse myself even more in the content. Auto-rewind feature is extremely helpful. Great functionality.
Mercury Reborn
This app is my secret weapon for learning while I'm on the move. Looping playback is a game-changer for my study sessions. It helps me absorb information more effectively.
Drugstore Cowboy
With ListenBook, I can immerse myself in captivating stories and enriching knowledge, all in one app. ListenBook's loop and shuffle playback features add versatility to my audiobook listening experience.
Ex0tic
I can't believe how much more I'm 'reading' now, all thanks to this app. ListenBook's compatibility with various formats ensures I never miss out on any audio gem. Simplifying my audiobook experience β this app's design is remarkable. I love how I can create playlists. Itβs perfect for organizing my books. The app is perfect for people who love to listen to books while exercising.
Low Voltage
The ability to download audio from network devices directly within ListenBook is incredibly convenient. ListenBook's sharing options make it a breeze to connect with fellow audiobook enthusiasts and share recommendations. Makes audiobook listening super easy and enjoyable. Thanks, ListenBook!
Kickstart
My kids are hooked on the children's audiobook collection β it's a parenting win! Supports artwork and metadata perfectly. My library looks great! The audio filters make a noticeable difference. ListenBook provides an excellent listening experience.
Corny
Streamlined audiobook integration β this app's usability is truly impressive. Thanks to ListenBook, downloading audiobooks has become effortless, regardless of the source.
MuseMaster
The intuitive interface and seamless navigation make this app a joy to use. ListenBook has redefined the way I experience stories, turning every moment into an adventure. Simplifying my reading routine β this app's ease of use is remarkable. ListenBook's support for looping and shuffling playback adds versatility to my audiobook enjoyment.
Murmur
ListenBook's versatile features have made my audiobook experience more enjoyable than ever. ListenBook has become my trusted companion for literary adventures. The app's features are exceptional. I love the ability to change the background color. Itβs a nice touch.
Shimmy Shammy
The narrator's voices are so soothing β a perfect way to unwind after a stressful day. My daily workouts are more enjoyable now, thanks to seamless integration with Apple Watch. Adjusting the tone of the voice is a game-changer. It's like customizing my listening experience. I love the chapter navigation feature. ListenBook makes it easy to find specific sections. ListenBook is the best audiobook player Iβve ever used. The app is reliable, fast, and packed with features like customizable themes and playback speed. The sleep timer is a lifesaver for bedtime listening. Great job, developers!
DreamDasher
I'm constantly amazed by the vast selection β there's always something new to discover. No more straining my eyes β this app lets me 'read' with my ears! Audiobooks on this app have made my morning rituals something to look forward to. I've recommended this app to all my fellow audiobook enthusiasts. It's a game-changer!
Backstreet
ListenBook has become an essential part of my day, enhancing my commute and allowing me to enjoy audiobooks like never before. The app is perfect for people who love to read but donβt have the time. This was a workmanlike audiobook that did the job without flair. The narration was clear and the pacing appropriate, though the delivery lacked some emotional depth. The production quality was acceptable with no major technical issues.
Landfill Max
ListenBook's basic audio filters allow me to fine-tune the audio playback to suit my preferences. ListenBook has transformed my mundane activities into enjoyable moments of learning and entertainment. Effortless audiobook exploration β this app's functionality is a true delight. I love how customizable the playback speed is. It makes listening so much more enjoyable.
Swan Mustang
I've become a more empathetic listener thanks to the emotional depth of audiobooks. Book groups help me keep series together and navigate my collection more efficiently. A great feature! Adjusting playback speed has revolutionized the way I consume audiobooks. I can cover more ground while maintaining comprehension.
Chew Chew
ListenBook has brought a whole new level of convenience and enjoyment to my audiobook experience. I'm hooked on this app's effortless integration with my daily activities. π± An app that respects my time and delivers on functionality β audiobook listening has never been this effortless. ππ Bravo to the creators of this app β they've truly captured the essence of convenient audiobook enjoyment. The smooth playback and thoughtful design have won me over. ππ The app is very user-friendly. ListenBook makes listening to audiobooks a breeze.
Doughboy, Esq
This app is a boon for book lovers who are always on the go. The Looping playback and Shuffle features on ListenBook help me customize my listening sessions to my liking. I can't get over how smooth the playback is. Even high-quality files play flawlessly. The interface is sleek and modern. Itβs a joy to use.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience