Book description
There's one voice that matters more than any other: the voice of the customer. Learn how to fully understand the number one source of your organization's prosperity, profits, and productivity. These actionable insights will help you to better connect with your customers and gain an undeniable lead over your competition. Listen Up!: How to Tune In to Customers and Turn Down the Noise reveals how to create a customer experience that's built on listening and designed for engagement. Author and Salesforce executive Karen Mangia has created a practical and comprehensive examination of how best-of-breed companies listen and respond to customer demands-creating a foundation of customer success, loyalty, and brand evolution. Listen Up! features discussions about: how to go beyond the survey: best practices associated with customer understanding, customer experience, and customer service; how to move from deep listening to data-based insights into customer behavior; the statistics and stories behind companies, organizations, and even city governments that have created a customer-centric culture; how powerful new questions can offer a fresh perspective into any customer, anywhere; and winning greater mindshare, and market share, with a fresh look at the future of customer service, customer success, and customer satisfaction.
Silver Cup
Audiobooks made accessible and enjoyable β this app's design is a triumph. ListenBook makes my commute enjoyable. The audio filters really enhance the listening experience.
Stealth
The app's customization options allow me to tailor the listening experience to my liking. This app's convenience has made my audiobook addiction thrive!
Boost
ListenBook's seamless integration with CarPlay enhances my daily commute, making it a productive and enjoyable experience. ποΈ This app's user-friendly interface has transformed my daily walks into immersive storytelling sessions. Kudos to the developers! πΆββοΈπ Audiobooks on demand? Yes, please! With this app's robust features, I'm always just a tap away from immersing myself in captivating narratives. ππ± Sharing audiobooks through AirDrop is a thoughtful and enjoyable way to share my favorite stories with friends and introduce them to new worlds of literature. The app is so well-designed. Itβs clear the developers put a lot of thought into it.
Bad Beret
The app's performance is remarkable β it's fast, stable, and designed to cater to audiobook enthusiasts. It's a pleasure to use. Great for listening to lectures and educational content. Very useful! ListenBookβs interface is sleek and user-friendly. Finding and playing my audiobooks has never been easier.
Sprinkle Lovenuts
I'm amazed at how this app seamlessly integrates with my daily routine. πββοΈπ Running through chapters, literally! This app keeps me motivated on the track. πββοΈπ
Tin Mutt
The app's customization options allow me to tailor the listening experience to my liking. With this app, I've discovered a new way to make my daily routines more enriching and rewarding.
Murmur
π Transforming laundry time into a journey through fantastic stories β thank you, this app! ππ With this app, every moment becomes an opportunity to indulge in fantastic stories. The controls, layout, and seamless playback are a reader's dream. ππ§ Automatic metadata extraction is a time-saver. My library is finally well-organized.
Silver Rose
This app has transformed my daily walks into insightful journeys of knowledge β talk about efficiency! πββοΈπ Running through chapters, literally! This app keeps me motivated on the track. πββοΈπ
Skittle Mine
ListenBook has become my go-to app for all things audio β from lectures to speeches, it's got it all. I'm amazed by the app's compatibility with different audio formats. It's truly versatile. The app is so easy to set up. I was listening to my books in no time.
Sβmore Vixen
ListenBook's beautiful layout and quick access to chapters make navigation effortless. I can't believe how much I've 'read' since I started using this app. With this app, my daily routines have become moments of intellectual exploration and personal growth. π Elevating everyday moments β this app adds an extra layer of magic to every aspect of my day. πβ¨ Audiobook heaven! This app's functionality is a dream β simple and efficient.
AlertXis
I'm able to catch up on my reading list even during the busiest days. It's impressive how the app caters to both seasoned readers and newcomers. ListenBook's comprehensive support for a wide range of audio formats sets it apart from other audiobook apps. Audiobook excellence made simple β this app's functionality is a true asset. Sharing audiobooks with friends through AirDrop is such a fun way to spread joy.
Mad Rascal
With ListenBook, I can explore new genres, learn new topics, and enjoy classic literature with ease. The features on this app, from bookmarks to playback speed, cater to all preferences.
Patton Digger
Finally, a way to enjoy literature on the go without straining my eyes. This app's sleek design and intuitive features make it my trusted partner in exploring new narratives.
Steel Ginger
With ListenBook, I can listen to my favorite audiobooks and speeches with the utmost comfort and convenience. ListenBook has seamlessly integrated into my daily life, enhancing my workouts, commutes, and relaxation periods. It's an indispensable part of my routine.
ChatterChampion
With a vast genre selection, I've broadened my horizons and explored new topics. With this app, audiobook listening has become a convenient and enjoyable part of my everyday life.
Freaky Ratbuster
This app's sleek design and intuitive features make it my trusted partner in exploring new narratives. Effortlessly managing my audiobook library β this app's design is a triumph. ListenBook has made audiobook listening more convenient and enjoyable than ever before.
Sick Saurus
Audiobooks have become a part of my self-care routine, thanks to this app. β° Waking up to audiobooks β mornings have never been this magical and inspiring! βοΈπ§ ππ Reigniting my passion for books β this app is my newfound reading obsession! π₯π§ Navigating audiobooks effortlessly β this app's functionality is commendable. Controls are intuitive and user-friendly, making my audiobook experience seamless.
Senior Smurf
ππ Road trips have never been this entertaining β this app keeps me engaged on the highway! ππ π± It's like having a personal audiobook library at my fingertips! This app's functionality is a dream come true for book lovers. ππ₯ Finally, an app that values usability β navigating and listening is a breeze! The statistics feature in ListenBook is a valuable tool for monitoring and optimizing my audiobook consumption. I'm amazed by the app's compatibility with different audio formats. It's truly versatile.
WonderWords
With ListenBook, I can listen to my favorite audiobooks and speeches with maximum comfort and convenience. With this app, I've turned my daily commutes into exciting journeys through the world of literature. π Rekindling my love for reading β this app has reintroduced me to the joy of books in a whole new way. ππ₯ With ListenBook, I can finally enjoy my audiobooks without worrying about format compatibility. It handles everything! I love the auto-bookmark feature. It saves my place automatically.
DZE
I'm able to catch up on my reading list even during the busiest days. Now I can enjoy my favorite books anytime, even during workouts. This app has broadened my literary horizons, introducing me to new authors. I'm blown away by ListenBook's ability to play diverse formats flawlessly β it's a game-changer. πββοΈπ Combining exercise and exploration β audiobooks make my runs more exciting! πββοΈπ§
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience