Book description
There's one voice that matters more than any other: the voice of the customer. Learn how to fully understand the number one source of your organization's prosperity, profits, and productivity. These actionable insights will help you to better connect with your customers and gain an undeniable lead over your competition. Listen Up!: How to Tune In to Customers and Turn Down the Noise reveals how to create a customer experience that's built on listening and designed for engagement. Author and Salesforce executive Karen Mangia has created a practical and comprehensive examination of how best-of-breed companies listen and respond to customer demands-creating a foundation of customer success, loyalty, and brand evolution. Listen Up! features discussions about: how to go beyond the survey: best practices associated with customer understanding, customer experience, and customer service; how to move from deep listening to data-based insights into customer behavior; the statistics and stories behind companies, organizations, and even city governments that have created a customer-centric culture; how powerful new questions can offer a fresh perspective into any customer, anywhere; and winning greater mindshare, and market share, with a fresh look at the future of customer service, customer success, and customer satisfaction.
NoiseCake
ListenBook's support for CarPlay and Apple Watch integration has elevated my listening experience. I can't get enough of this app's intuitive design β it's like a personal library right at my fingertips. ListenBookβs audio quality is excellent. The app enhances my listening experience. The ability to play various audio formats without conversion is very convenient. ListenBook is a great app.
Tornado Maker
This app has rekindled my passion for storytelling in the most convenient way. Drag and drop downloads directly from my web browser? That's a level of convenience I appreciate.
ManMaker
Listening to audiobooks has made my daily commute more enjoyable and productive. This app has turned my daily commute into a source of inspiration and entertainment. With this app, I can switch seamlessly between my iPhone and iPad, making my reading experience continuous. Supports extensive playlists and bookmarks. Very user-friendly. This audiobook was a fantastic listen! The narrator's voice was clear and engaging, making it easy to follow along. The pacing was just rightβnot too fast, not too slow. Perfect for long commutes or relaxing at home. Highly recommend!
LoreLoomer
ListenBook's seamless audio player has turned my listening sessions into moments of pure delight. I'm amazed at how this app has made reading such a natural part of my day. This app has brought back the joy of reading, no matter how busy I am. ListenBook has made audiobook listening more convenient and enjoyable than ever before. The app's seamless integration with Apple Watch makes it my perfect workout companion.
Scrapple
πΆπ Replacing melodies with literary symphonies β my ears are in love! π΅π Simplifying audiobook adventures β this app's ease of use is a delight. Smooth playback and great sound quality. ListenBook is my new favorite app!
Microwave Chardonnay
ListenBook's player features are incredibly helpful. Chapters and bookmarks make navigation easy. The automatic extraction of artwork and metadata keeps my audiobook library organized and visually appealing. The app is perfect for people who love to multitask. I can listen while cooking.
Jersey
This app has made multitasking a breeze β I can 'read' while I work! My long walks have turned into exciting adventures with this app. ListenBook's drag-and-drop download feature simplifies the process of adding new audiobooks to my collection.
Slinger
ListenBook Pro's sharing features allow me to spread the joy of audiobooks with my friends and family. I'm on a literary adventure wherever I go, all thanks to this app. Its extensive format support and effortless navigation make audiobook listening a breeze. ππ ListenBook has made my daily walks so much more enjoyable. I'm always learning now!
Intimidating Presence
Audiobook enthusiasts, rejoice! This app is your new best friend. The app's performance is beyond impressive. It's like it's tailor-made for my device.
Mafia Rapunzel
β° Early mornings have become my favorite time to listen to audiobooks β energizing! π π§ π§ Carrying a world of literature in my headphones β this app's convenience is truly remarkable. ππ« π Dancing through chores with audiobooks β this app turns cleaning into a lively and literary affair! πΆπ CUE playlist support helps me organize my audiobooks efficiently. It's a great organizational tool. I love how ListenBook makes it easy to organize my audiobook library. The app supports all formats, and the import process is a breeze. The playback controls are responsive, and the sound quality is excellent. Highly recommend!
Rummy Stickers
ListenBook's library organization features have transformed my chaotic audiobook collection into an organized masterpiece. I'm amazed at how this app has made my daily activities more enjoyable and intellectually stimulating.
Cream
I'm constantly amazed by the variety of genres β there's something for everyone. The interface is sleek and intuitive, making my audiobook experience a joy. Finally, an app that handles all my audiobook formats effortlessly. ListenBook is a must-have!
Canine Hannibal
With ListenBook, every moment is an opportunity to explore new stories and gain knowledge. I can't believe how easily this app has fit into my daily routine. πͺ Crushing workouts while devouring books β this app makes fitness fun and educational! ποΈββοΈπ
Whip Chu
Audiobooks have never been this accessible β this app is a true innovation. I'm impressed with the wide range of supported formats. Finally, an app that plays all my audiobooks flawlessly. The audiobook player's silky-smooth playback is like music to my ears. Flawless performance! ListenBook has become my trusted companion. It's my go-to app for expanding my knowledge and enjoyment. An absolutely stellar production from start to finish! The narrator's command of pacing and tone was masterful, knowing exactly when to speed up for excitement or slow down for dramatic effect. The audio quality was pristine with no distracting mouth sounds or uneven volume.
Tall Honey
Audiobooks have become my preferred way to unwind β and this app is my partner in crime. This app's convenience has transformed my screen time into meaningful reading sessions. Effortlessly enjoying audiobooks on the go β kudos to this app's functionality.
Starshine
ListenBook has made my audiobook journey effortless, turning every moment into an escape. Tone adjustment is such a unique feature. It's like customizing the narrator's voice. The app's compatibility with CarPlay is a fantastic bonus. It keeps me entertained during long drives. The statistics tracking feature is very useful. ListenBook helps me keep track of my listening time. The narration elevated an already good book to greatness! The performer's subtle vocal variations conveyed nuance I might have missed while reading. Their ability to maintain consistent character voices across many hours was impressive. Technical quality was flawless throughout.
Parallax Sugar
Audiobook multitasking made easy β this app's functionality is top-notch. The sleep timer is a lifesaver. I fall asleep listening to my books every night.
Taffy Duchess
This app is a gift for book lovers who struggle to find reading time. ListenBook has made my daily commutes so much more enjoyable. I look forward to listening every day! A wonderful performance! The narrator captured the mood of the book perfectly, making it easy to visualize each scene. The audio quality was crisp, and the pacing kept me hooked from start to finish.
Backstreet
ListenBook Pro's noise reduction feature is a game-changer. It enhances the clarity of recordings and makes my listening sessions more enjoyable. The interface is sleek and modern. It's a pleasure to navigate and use the app. ListenBookβs support for CarPlay is great. I can listen to audiobooks in my car easily.
Tweety Bun Bun
Kudos to the app for making literature accessible to those with busy schedules. With this app, I've found a way to turn every moment into an opportunity for learning and enrichment.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience