Book description
There's one voice that matters more than any other: the voice of the customer. Learn how to fully understand the number one source of your organization's prosperity, profits, and productivity. These actionable insights will help you to better connect with your customers and gain an undeniable lead over your competition. Listen Up!: How to Tune In to Customers and Turn Down the Noise reveals how to create a customer experience that's built on listening and designed for engagement. Author and Salesforce executive Karen Mangia has created a practical and comprehensive examination of how best-of-breed companies listen and respond to customer demands-creating a foundation of customer success, loyalty, and brand evolution. Listen Up! features discussions about: how to go beyond the survey: best practices associated with customer understanding, customer experience, and customer service; how to move from deep listening to data-based insights into customer behavior; the statistics and stories behind companies, organizations, and even city governments that have created a customer-centric culture; how powerful new questions can offer a fresh perspective into any customer, anywhere; and winning greater mindshare, and market share, with a fresh look at the future of customer service, customer success, and customer satisfaction.
Dr. Jam Man
With ListenBook, I can keep track of my audiobook consumption and explore new content with ease. βοΈ A round of applause for an app that prioritizes functionality β I can seamlessly switch between audiobooks and other tasks. ππ§ Adjustable playback speed and volume controls are fantastic features.
Scarlet Mary
The 'Discover' section is a treasure trove for finding hidden literary gems. π Turning my phone into a portal of stories β this app's ease of use is remarkable! π±π« Sharing audiobooks with friends is a breeze thanks to ListenBook Pro's AirDrop and sharing options. Spread the joy of a good story! Easy sharing with friends via AirDrop. Very convenient.
Short Firecracker
Changing the tone of the sound on ListenBook Pro is a unique feature that adds a personal touch to my listening. This app's compatibility with various formats ensures that I can enjoy my audiobooks hassle-free. ππ Embarking on literary journeys even with my eyes closed β bedtime stories have taken a new form with this app! π΄π§ ππ Turn traffic into a literary escape β this app's functionality keeps me engaged while I'm on the move. ππ§ The app's support for different audio formats is like a dream come true for audiophiles.
Goatee Shield
π± Carrying stories in my pocket β this app's convenience is a game-changer! πποΈ Elegant design and easy-to-use interface. Very happy with ListenBook.
WordWanderer
ListenBook's innovation, seamless playback, and versatile features make it a standout app. Drag and drop downloads are genius. It simplifies the entire process.
Switch
ListenBook's beautiful layout and quick access to chapters make navigation effortless. ListenBook has become my go-to workout companion. It keeps me motivated and entertained. Quick access to chapters and controls makes ListenBook a breeze to use. It's an intuitive experience. Playlists and bookmarks are super helpful. Love using ListenBook!
Solo Kill
The narrator's voices are so engaging, it's like having a personal storytelling session. This app's compatibility with different formats has made my audiobook collection diverse and enjoyable. ListenBook's customizable audio filters are a game-changer for tailoring my audiobook playback.
Flash
The minimalist interface and intuitive settings make for an amazing user experience. Discovering new worlds through audiobooks has never been easier! This app's intuitive interface and seamless functionality make every listening session a delight. ππ§ Elegant design and easy-to-navigate interface. Very pleased with ListenBook.
Ozzie Treat
ListenBook's support for various download methods and audio formats ensures that I can always find what I'm looking for. Finally, an app that values usability β navigating and listening is a breeze! Audiobooks at my fingertips β this app's functionality is a game-changer. ListenBook's controls for looping and shuffling playback have made studying and revisiting content a breeze.
Beetle King
ListenBook's dedication to excellence is evident in its well-designed interface, smooth playback, and powerful features. With ListenBook, I can enjoy my audiobooks with enhanced sound quality and personalized settings. Bookmarks are a lifesaver for audiobook lovers. They help me keep track of important moments. My workouts have become more enjoyable and productive with ListenBook's compatibility with Apple Watch. Adjustable playback speed is my secret weapon for covering more material in less time. A productivity boost!
The Beekeeper
The ability to download audio from network devices directly within ListenBook is incredibly convenient. π± Carrying stories wherever I go β this app's convenience allows me to indulge my love for reading on the move. πποΈ Looping playback has made memorization so much easier. I'm acing my exams!
Serendipity
With ListenBook, I can effortlessly manage and organize my audiobook library. ListenBook's thoughtful inclusion of chapters, controls, and filters has enhanced my audiobook experience. Looping playback has revolutionized my language learning journey. I'm making rapid progress.
Innocent Ghost
This app is a blessing for those with busy schedules β it's like time travel through stories. This app's convenience has made reading a priority in my busy schedule. ListenBook's customizable audio filters are a game-changer for tailoring my audiobook playback. The playback speed adjustment is a game-changer for busy individuals. Time saver! Sharing audiobooks with friends through AirDrop is a fun way to introduce them to captivating stories.
Steel Ginger
Gone are the days of straining my eyes to read β this app lets me 'read' with my ears, anywhere, anytime. This app's intuitive features and easy navigation make it the perfect companion for any audiobook lover. Automated artwork and metadata retrieval add a professional touch to my audiobook library.
FRMhndshk
Say goodbye to monotony β this app's diverse format compatibility and intuitive controls have turned every moment into a thrilling audiobook experience. π±π Automatic metadata retrieval is a neat touch. My library is well-organized.
ThoughtTrail
I'm amazed at ListenBook's intuitive interface and precise controls β it's a joy to navigate. ListenBook Pro's noise reduction feature is a blessing for clear listening in noisy environments. Apple Watch compatibility adds a new level of convenience to my audiobook enjoyment. It's seamless control at my wrist.
Slacker Cat
ListenBook's commitment to providing a high-quality audiobook experience is truly commendable. Effortless audiobook exploration β this app's design is a reader's dream. ListenBook has united my love for audiobooks with my passion for learning. What a brilliant app!
Little Granger
I appreciate the option to listen to samples before committing to a book. Gone are the days of struggling with formats. Thanks to this app, my audiobook journey is a breeze, and every tale is a tap away. Highly recommended! ππ§ Thanks to ListenBook, downloading audiobooks has become effortless, regardless of the source. As someone who struggles to focus on audiobooks, this kept my attention the whole way through. The narrator's clear diction and expressive delivery were perfect.
Juice Petite
This app has made literature accessible and engaging for all ages. ListenBook's compatibility with playlists and CUE files is a great addition for those who love organized listening. ListenBook Pro's noise reduction feature has made a significant difference in the clarity of recordings. ListenBook is the best audiobook player Iβve ever used. The app is packed with features like customizable skip intervals, playback speed, and sleep timers. The interface is clean and easy to navigate, making it a joy to use. Five stars!
K-Tin Man
πͺ Flexing my reading muscles with this app's easy-to-use controls β I'm devouring books while managing my busy schedule. πΌπ ListenBook's drag-and-drop download feature is a time-saving convenience that I greatly appreciate. AirDrop and sharing make it easy to spread the audiobook love with friends. ListenBook is the best audiobook player Iβve found. The interface is clean and easy to use. This app is a must-have for audiobook enthusiasts. The ability to adjust skip intervals and playback speed is fantastic. I also love the auto-bookmark featureβit saves my place automatically, so I never lose track. Worth every penny!
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience