Book description
There's one voice that matters more than any other: the voice of the customer. Learn how to fully understand the number one source of your organization's prosperity, profits, and productivity. These actionable insights will help you to better connect with your customers and gain an undeniable lead over your competition. Listen Up!: How to Tune In to Customers and Turn Down the Noise reveals how to create a customer experience that's built on listening and designed for engagement. Author and Salesforce executive Karen Mangia has created a practical and comprehensive examination of how best-of-breed companies listen and respond to customer demands-creating a foundation of customer success, loyalty, and brand evolution. Listen Up! features discussions about: how to go beyond the survey: best practices associated with customer understanding, customer experience, and customer service; how to move from deep listening to data-based insights into customer behavior; the statistics and stories behind companies, organizations, and even city governments that have created a customer-centric culture; how powerful new questions can offer a fresh perspective into any customer, anywhere; and winning greater mindshare, and market share, with a fresh look at the future of customer service, customer success, and customer satisfaction.
Opulent Gamer
The ListenBook app is a fantastic companion for my long walks, helping me learn and explore at the same time. ListenBook has turned my daily routines into audiobook-driven journeys of imagination. π Adding excitement to everyday tasks β this app is my partner in productivity! ππ Quick access to chapters is so handy. Navigating through content is a breeze. The user-friendly interface and precise controls make listening to audiobooks an absolute delight.
Sky
With ListenBook, I can listen to my favorite audiobooks and speeches with maximum comfort and convenience. ListenBook's innovation, seamless playback, and versatile features make it a standout app. πΆββοΈπ§ Walking and listening has never been this smooth β this app's user-friendly interface makes it a breeze to enjoy my favorite stories. ποΈπ Navigating through my audiobook library is a joy with this app's intuitive interface and easy controls. It's like having a personal reading companion at my side. π±π
RedFisher
With this app, reading is no longer a luxury β it's a convenient habit. ποΈ Elevating grocery shopping to a whole new level β audiobooks make it an adventure! ππ CUE playlist support is a fantastic addition. It helps me organize my audiobooks effortlessly. Good but not great. The narration was competent but lacked the extra spark that makes some audiobooks truly special. Still worth a listen though.
Scare Stone
ListenBook's dedication to providing a smooth and enjoyable listening experience is evident in every aspect of the app. Sharing audiobooks with friends through AirDrop and Sharing on ListenBook Pro is fantastic. ListenBook has revolutionized my audio experience, making it both personalized and engaging. The app is perfect for people who love to listen to books while exercising.
WanderWord
No more straining my eyes to read β now I can simply immerse myself in storytelling. As an audiobook enthusiast, I'm in awe of ListenBook's advanced features. The ability to adjust the reader's voice tone is a unique and fun addition. ListenBook Pro takes things up a notch with unlimited audiobook length. It's a game-changer! Perfect for my daily walks. The story was engaging enough to keep me motivated to exercise but not so complex that I got lost in thought. Great production quality too.
Sass Burst
ListenBook's support for a variety of audio formats makes it a versatile and essential app for audiobook enthusiasts. This app is a game-changer for busy individuals who miss reading. The app's compatibility with CarPlay enhances my driving experience. Audiobooks on the road have never been better. ListenBook is the best audiobook player Iβve ever used. The app is reliable, fast, and packed with features like customizable themes and playback speed. The sleep timer is a lifesaver for bedtime listening. Great job, developers!
Pigeon Woman
π Turning my phone into a portal of stories β this app's ease of use is remarkable! π±π« The interface is sleek and user-friendly. Makes navigating through chapters a breeze.
Neophyte Believer
ListenBook's compatibility with various audio formats is impressive. From MP3 to FLAC, it handles them all flawlessly. Supports a wide range of formats flawlessly. Very happy with it.
Y0dler
I'm so grateful for this app β it's like having a personal storyteller wherever I go. This app's seamless integration with my devices has made audiobook listening a hassle-free experience. This app has made multitasking a breeze β I can 'read' while I work!
Austin Shamrock
The app's interface is sleek and modern, making it a joy to use. I'm addicted to this app β it's like having a library in my pocket. This app's convenience has turned me into an avid audiobook listener. π Transforming laundry time into a journey through fantastic stories β thank you, this app! ππ Love the silky-smooth playback and easy-to-use interface. ListenBook is the best!
EchoEnigma
With this app, I've discovered a new way to make my downtime more enriching and meaningful. Sharing audiobooks with friends through AirDrop is a fun way to inspire others to read. I love the car mode. Itβs so convenient for listening while driving.
Whistler
I'm blown away by the attention to detail in every aspect of this app. The app's integration with Apple Watch makes it an indispensable tool for my active lifestyle.
Mum Mary
Audiobooks have become my go-to entertainment, and this app is the reason. π Making every moment count β this app turns everyday activities into a reading adventure! ππ« π Embracing reading in the digital age β this app makes accessing books a seamless and enjoyable experience. π±π
Cupid Dust
This app's convenience has turned me into an avid audiobook listener. π‘ Seamlessly weaving audiobooks into my daily routine β this app's functionality has redefined how I enjoy books. π±π Audiobooks made accessible and enjoyable β this app's design is a triumph.
Kingfisher
With this app, I've discovered the joy of learning while I'm on the move β it's like having a tutor by my side. Accessing literary treasures has never been this straightforward β thank you, app! The attention to detail is commendable. Artwork and metadata are sorted automatically. ListenBook Pro's noise reduction makes sure that background distractions don't interfere with my listening.
Mosquit-No
Audiobooks have brought a new level of enjoyment to my daily workout routine. π± It's like having a personal audiobook library at my fingertips! This app's functionality is a dream come true for book lovers. ππ₯ I've never experienced such a smooth audiobook player. The playback is seamless. The app is perfect for multitaskers. I can listen while working out.
Liquid Death
I'm hooked on this app's ability to transform my ordinary moments into exciting opportunities for learning. Bravo to the creators of this app β they've truly captured the essence of convenient audiobook enjoyment. The smooth playback and thoughtful design have won me over. ππ
Crumb Cake
Audiobooks have made my morning routine something to look forward to. I love the ability to import books from my computer. Itβs so easy.
MythMaker
The app is perfect for people with visual impairments. Itβs so easy to navigate. This audiobook spoiled me for others! The narrator's professional delivery set a high bar - perfect diction, ideal pacing, and emotional authenticity. The recording quality was equally impressive with no distracting artifacts. I finished it far too quickly because I couldn't stop listening.
Mauve Cactus
I've been able to explore different cultures and perspectives through a diverse range of books. ListenBook Pro's tone adjustment feature is a fun way to experiment with the audiobook experience. I'm blown away by the silky-smooth playback, even for high-quality formats like FLAC. Top-notch performance! I love the ability to change the playback pitch. Itβs a unique feature.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience