Book description
There's one voice that matters more than any other: the voice of the customer. Learn how to fully understand the number one source of your organization's prosperity, profits, and productivity. These actionable insights will help you to better connect with your customers and gain an undeniable lead over your competition. Listen Up!: How to Tune In to Customers and Turn Down the Noise reveals how to create a customer experience that's built on listening and designed for engagement. Author and Salesforce executive Karen Mangia has created a practical and comprehensive examination of how best-of-breed companies listen and respond to customer demands-creating a foundation of customer success, loyalty, and brand evolution. Listen Up! features discussions about: how to go beyond the survey: best practices associated with customer understanding, customer experience, and customer service; how to move from deep listening to data-based insights into customer behavior; the statistics and stories behind companies, organizations, and even city governments that have created a customer-centric culture; how powerful new questions can offer a fresh perspective into any customer, anywhere; and winning greater mindshare, and market share, with a fresh look at the future of customer service, customer success, and customer satisfaction.
Necessary Momentum
๐ฉโ๐ณ Elevating culinary experiences with auditory tales โ cooking has never been this entertaining and educational! ๐ณ๐ง Audiobooks have become a staple in my routine, all thanks to this app's seamless integration and user-friendly design. It's a must-have for any book lover. ๐๐ฑ ListenBook's loop and shuffle playback features have become indispensable tools in my audiobook learning. The auto-rewind feature after interruptions is a small thing that makes a big difference. The app is so responsive. It never lags or freezes.
Bang Shift
ListenBook's interface is not just aesthetically pleasing; it's also highly functional. Navigating through chapters and controls is a breeze. This app is a must-have for anyone who loves audiobooks. The interface is intuitive, and the app supports all formats. I love the auto-bookmark featureโit saves my place automatically, so I never lose track. Highly recommend!
Lime
This audiobook app is a true gem โ it brings stories to life with every click. ListenBook Pro's noise reduction feature has made my recordings sound clearer than ever. The app's compatibility with CarPlay is a fantastic bonus. It keeps me entertained during long drives. ListenBookโs interface is beautiful and functional. Itโs my favorite app for audiobooks. The app is so reliable. Iโve never had any issues with it.
Palomino Cake
I'm grateful for ListenBook's seamless compatibility with a variety of formats โ it's a true lifesaver. ๐ฑ Carrying stories in my pocket โ this app's convenience is a game-changer! ๐๐๏ธ ๐ก The future of audiobook listening is here โ this app's sleek functionality redefines how we enjoy our favorite stories. ๐ง๐ฎ The range of audio formats supported is incredible. No need to worry about file conversion. ListenBook is the ultimate audiobook player. The app is packed with features like customizable skip intervals, playback speed, and sleep timers. The interface is clean and easy to navigate, making it a joy to use. Five stars!
Napoleonic Haze
I'm grateful for ListenBook's seamless compatibility with a variety of formats โ it's a true lifesaver. ๐ Long road trips? No problem โ this app keeps me entertained mile after mile! ๐๐ ๐โโ๏ธ๐ I'm conquering literary marathons with ease, all thanks to this app's intuitive controls and smooth functionality. ๐ฑ๐ ListenBook's auto-rewind feature is a thoughtful addition that ensures I never miss a single word. Looping playback helps me immerse myself in the content. It's my secret study weapon.
Orange Teflon
The app's features, like the sleep timer, make it clear that it's designed with readers in mind. Thanks to ListenBook, I'm now exploring different genres and formats I never thought I would.
Trouble Mittens
The controls on ListenBook are intuitive and user-friendly, making it a joy to navigate through my audiobooks. ๐๐ Beating traffic blues with engaging audiobooks โ driving has never been this fun! ๐๐ง
Sokol
Thanks to ListenBook's automatic extraction of artwork and metadata, my library looks organized and appealing. This app has revolutionized my daily routine โ I can't imagine life without it. As an audiobook enthusiast, I'm in awe of ListenBook's advanced features. The ability to adjust the reader's voice tone is a unique and fun addition. ListenBook has changed the way I listen to audiobooks. The app is so easy to use.
Parallax Sugar
ListenBook's integration with CarPlay and Apple Watch adds a new level of convenience to my audiobook journey. Quick access to chapters is a blessing. No more scrolling through endless content. Looping playback is a study tool that I can't live without. It helps me master challenging content. Makes listening to audiobooks so easy and enjoyable. Thank you, ListenBook!
Ginger Chaos
I've rediscovered the joy of reading through the convenience of audiobooks. Middle-of-the-road experience. The audiobook was fineโgood narration, decent storyโbut it didnโt leave a lasting impression. If youโre looking for something low-commitment, this works.
Classy Luck
ListenBook's beautiful layout and quick access to chapters make navigation effortless. ๐ This app has ignited my passion for reading โ I can't get enough of its convenience! ๐๐ฅ With ListenBook, downloading audiobooks has become hassle-free, thanks to the various download options.
Wolf Tribune
ListenBook Pro's noise reduction feature has made my dictaphone recordings much more comfortable to listen to. Seamless audiobook integration โ this app's functionality is a technological marvel. Listening stats keep me motivated to read more. Great addition!
DreamDiver
This app has made audiobook listening an integral part of my daily routine โ it's a habit I cherish. With this app, I can devour books like never before โ it's incredibly efficient. I'm hooked on this app's ability to turn any moment into a reading opportunity. ListenBook's support for playlists in the CUE format makes organizing and enjoying audiobook series a delightful experience.
Bad Beh8vior
ListenBook's compatibility with multiple downloading methods ensures there's always a way to get my content. ListenBook's features are a dream come true for anyone who loves to learn on the go. ListenBook's integration with CarPlay and Apple Watch is a seamless addition to my daily routine. Adjusting the tone of the voice is a creative feature. It allows for a unique and personalized experience.
Gingersnap Woman
The quick access to chapters and controls makes the app a joy to use. I'm always in control. Bookmarks are a must-have for any audiobook lover. They help me stay organized and engaged.
LerveDr
Audiobook enthusiasts, rejoice! This app's design focuses on seamless interaction. I canโt believe how easy it is to manage my audiobook library with ListenBook. Highly recommended! The playback speed control is a game-changer. ListenBook lets me listen at my own pace. The app is perfect for people with busy schedules. I can listen on the go.
Elder Pogue
Audiobook immersion simplified โ this app's ease of use is a true asset. Audiobook magic at my fingertips! This app's comprehensive features, from statistics tracking to enhanced audio quality, enrich my reading. ๐โจ It was fine. The narrator did an adequate job but nothing about the performance particularly stood out to me. Got me through my commute though.
Energy
๐ฑ It's like having a personal audiobook library at my fingertips! This app's functionality is a dream come true for book lovers. ๐๐ฅ The app is so well-designed. Itโs clear the developers put a lot of thought into it.
Ember Master
I never knew my daily walks could be so fulfilling โ all thanks to this app. ListenBook Pro's noise reduction feature has transformed the audio quality. It's crystal clear now. The appโs design is sleek and modern. ListenBook is my favorite audiobook player.
VisionVoyager
The smart recommendation feature keeps surprising me with books I never knew I'd love. ListenBook's commitment to excellence shines through in its powerful features and seamless performance. ListenBook's user-friendly interface and seamless playback have made it my go-to app. ListenBook has become my go-to workout companion. It keeps me motivated and entertained. Binaural audio reduces listening fatigue. Such a great feature!
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience