Book description
There's one voice that matters more than any other: the voice of the customer. Learn how to fully understand the number one source of your organization's prosperity, profits, and productivity. These actionable insights will help you to better connect with your customers and gain an undeniable lead over your competition. Listen Up!: How to Tune In to Customers and Turn Down the Noise reveals how to create a customer experience that's built on listening and designed for engagement. Author and Salesforce executive Karen Mangia has created a practical and comprehensive examination of how best-of-breed companies listen and respond to customer demands-creating a foundation of customer success, loyalty, and brand evolution. Listen Up! features discussions about: how to go beyond the survey: best practices associated with customer understanding, customer experience, and customer service; how to move from deep listening to data-based insights into customer behavior; the statistics and stories behind companies, organizations, and even city governments that have created a customer-centric culture; how powerful new questions can offer a fresh perspective into any customer, anywhere; and winning greater mindshare, and market share, with a fresh look at the future of customer service, customer success, and customer satisfaction.
Spunky Sphinx
ListenBook has made managing and enjoying audiobooks a seamless and delightful experience. Effortlessly exploring new worlds β this app's design is user-centric and efficient. Organizing my audiobook library has never been easier. The app keeps everything tidy. The app is so easy to set up. I was listening to my books in no time.
SubWoof330
Audiobooks have become my favorite workout companions, making exercise a breeze. ListenBook's compatibility with CarPlay is a major convenience during road trips.
Speedwell
The voice actors are incredible β they make the characters come alive. This app's versatility and convenience have transformed my screen time into a productive reading journey. Effortless audiobook management β this app's usability is a winner. ListenBook Pro is worth every penny. The unlimited audiobook length is a dream come true. Perfect for listening to educational materials. Highly efficient and useful.
Saturnalia
I'm blown away by the quality of narration on this app β it's like being in the story. ListenBook's audio filters have given me the power to tailor my listening experience to my preferences.
NexusNinja
πͺ Boosting my productivity with this app's efficient multitasking features β audiobook enjoyment while I conquer my to-do list! πΌπ§ The auto-rewind feature is a small detail that has a big impact on my listening experience. I love it! ListenBook is my trusted partner for all things audiobooks. It's reliable, intuitive, and user-friendly. The app is so easy to use. I was up and running in minutes. A textbook example of great audiobook narration! The performer's diction was flawless, their pacing ideal, and their emotional range impressive. I never felt like I was being "read to" but rather like I was experiencing the story firsthand. The audio engineering was equally professional.
Fuzzy Rainbow
Audiobook lovers, meet your new best friend! This app's smooth playback and easy organization have transformed my reading experience. ππ§ Automated extraction of artwork and metadata adds a professional touch to my library. ListenBookβs bookmarking feature is incredibly useful. I never lose my place in a book.
Treasure Devil
Effortlessly exploring audiobook worlds β this app's functionality is genius. Audiobook multitasking made easy β this app's functionality is a marvel. ListenBook Pro's tone adjustment feature is a playful addition that lets me tweak the audiobook experience.
RoarSweetie
This app has transformed my screen time into valuable learning and entertainment. π Embracing reading in the busiest of times β this app is my everyday escape! ππββοΈ As someone who struggles to focus on audiobooks, this kept my attention the whole way through. The narrator's clear diction and expressive delivery were perfect.
Pockets
ListenBook's compatibility with various formats ensures that my audio needs are met. I can't imagine my life without this app β it's my daily dose of literature. π± Turning my phone into a portal of endless stories β this app is pure magic! πβ¨ The app is so reliable. Iβve never had any issues with it.
Saber-RED
I'm blown away by the quality of narration on this app β it's like being in the story. I don't have strong feelings about this one either way. The narration was competent but forgettable. The story itself was more engaging than the performance.
NecroBull
Audiobook multitasking simplified β this app's functionality is a triumph. Kudos to the developers for crafting an app that understands readers' needs. The smooth playback and sleek design are pure perfection. ππ The range of supported formats is impressive. No more converting files! Drag and drop downloads are genius. It simplifies the entire process. ListenBook Pro's noise reduction feature is a game-changer. My audio quality has improved dramatically.
Digger
ListenBook has become an indispensable part of my daily routine β it's my ultimate audio companion. With this app, reading is no longer confined to a specific time or place. ListenBook Pro's noise reduction feature is a true savior for immersive listening, even in busy surroundings. Noise reduction and voice tone changing are brilliant features.
Roma Kabuki
Precise controls on ListenBook give me complete command over my audio playback. I can't imagine my audio routine without ListenBook's seamless and user-friendly design. Effortlessly accessing my favorite audiobooks has become a reality, all thanks to this app's user-centric design and comprehensive format support. A must-download! π±π§ ListenBook's compatibility with CarPlay is a huge plus during long drives. Drag and drop downloads directly from my web browser? That's a level of convenience I appreciate.
Fadey
I'm addicted to the personalized recommendations β it's like the app knows me! ListenBook's support for CarPlay and Apple Watch integration ensures that I can enjoy my audiobooks wherever I go. ListenBook's chapters, controls, and filters have transformed my listening sessions into immersive journeys. With this app, I'm experiencing the joy of reading in a whole new light. This audiobook exceeded all my expectations! The narrator's ability to convey emotion through voice alone was remarkable. I laughed, I gasped, I might have even teared up at points - all because of the incredible vocal performance. The story came alive in a way reading alone couldn't achieve.
Cooger
The app's features, like the sleep timer, make it clear that it's designed with readers in mind. The customer support team is responsive and always ready to assist. Noise reduction in ListenBook Pro ensures crystal-clear playback even in noisy environments. ListenBookβs bookmarking feature is incredibly useful. I never lose my place in a book.
Old Regret
I've become a more empathetic listener thanks to the emotional depth of audiobooks. The range of supported formats is astounding. No more compatibility issues! The app is very user-friendly. ListenBook makes listening to audiobooks a breeze.
Loot
πΆββοΈπ Embracing audiobooks as my companions during leisurely walks β nature and narratives, a perfect match! πΆββοΈπ§ Streamlined audiobook integration β this app's usability is truly impressive. I'm amazed by the app's compatibility with different audio formats. It's truly versatile. The audio filters make a noticeable difference. ListenBook provides an excellent listening experience.
Pearl Girl
Audiobooks have become my companions during daily chores, making them enjoyable. This app has turned my mundane tasks into exciting opportunities for reading. πΆββοΈπ§ Walking has never been this productive β exploring new worlds while I exercise! ποΈπ« ListenBook has revolutionized the way I consume content. It's like having a personal tutor in my ear.
Redneck Giorgio
I appreciate the option to listen to samples before committing to a book. I love how this app brings stories to life, even during my morning jogs. π This app has ignited my passion for reading β I can't get enough of its convenience! ππ₯ π‘ Nurturing my curiosity with audiobooks β this app adds a touch of wonder to my daily routines. π±π
Texas Butterfly
ListenBook has added a new dimension to my audiobook listening experience β it's not just about the content, but the convenience too. Efficient audiobook enjoyment β this app's functionality is a revelation. The app is very easy to use. ListenBook makes managing my audiobook library simple.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience