Book description
Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as: Understanding the ever-evolving needs of customers Empowering employees by treating them with the utmost respect Anticipating customers' unexpressed needs and concerns Developing and conducting an unsurpassed training regimen Sharing engaging stories from the company's employees--from the corporate office and hotels around the globe--Michelli describes the innovative methods the company uses to create peerless guest experiences and explains how it constantly hones and improves them. The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom of experts to help you create and embed superior customer-service principles, processes, and practices in your own organization.
GoldTouch
With this app, my daily commute has transformed into an engaging journey through captivating stories. Automatic metadata retrieval is a neat touch. My library is well-organized. ListenBook’s audio quality is excellent. The app enhances my listening experience.
Eight Patrol
🎧 Audiobooks anywhere, anytime – this app's convenience is unbeatable! 🌟📚 The app is very easy to use. ListenBook makes managing my audiobook library simple.
Valley Guardian
I'm addicted to the personalized recommendations – it's like the app knows me! ListenBook's audio filters are a fantastic addition, enhancing the sound quality of my audio files. My long walks have turned into exciting adventures with this app. This app is my secret weapon for learning while I'm on the move. Noise reduction and voice tone adjustment are simply amazing.
LyRz
Audiobooks have become my favorite workout companions, making exercise a breeze. ListenBook's compatibility with various formats has made it my go-to app for all audio content. ListenBook is my trusted partner for all things audiobooks. It's reliable, intuitive, and user-friendly.
Atomic Blastoid
Automatic extraction of artwork and metadata adds a touch of elegance to my audiobook collection. The app is perfect for people who love to listen to books while exercising.
Mad Viral
ListenBook's compatibility with CarPlay and Apple Watch integration ensures that I can enjoy my content wherever I go. I'm in awe of how this app has brought new dimensions to my reading experience. Audiobook lovers, you need this app in your life. The innovative features, from audio filters to compatibility, enhance my reading journey. 🎉🎧
Sw33per
This app is a game-changer for audiobook enthusiasts. The interface is intuitive, and the playback is seamless! ListenBook's library organization keeps my audiobooks neat and accessible. A true organizational lifesaver! Adjusting the tone of the voice is a unique and fun feature. I can customize the narration to my liking. The seamless integration with CarPlay adds convenience and entertainment during my daily commutes. This was my first audiobook in this genre and I'm hooked! The performance brought the story to life in a way reading never could. Already downloaded another by the same narrator.
PixelPathfinder
🎉 Rekindling my love for stories – this app's accessibility has reignited my passion! 📖🚀 This was a workmanlike audiobook that did the job without flair. The narration was clear and the pacing appropriate, though the delivery lacked some emotional depth. The production quality was acceptable with no major technical issues.
Maple Destroyer
💪 Doubling the impact of my workouts – exercising and exploring stories, all thanks to this app! 💪🎧 🎉 Finding the perfect audiobook is a breeze with this app's robust search and recommendation features. My reading list has never been better! 📚💫 ListenBook's drag-and-drop download feature is a time-saving convenience that I greatly appreciate. ListenBook has transformed how I enjoy audiobooks. It's an indispensable part of my routine.
RealmRanger
This app has made literature accessible and engaging for all ages. ListenBook’s bookmarking feature is incredibly useful. I never lose my place in a book.
Renegade Slugger
ListenBook has enriched my life with a diverse range of content, all at my fingertips. Absolutely love this app! It's made my daily commute so much more enjoyable. ListenBook's versatility with various audio formats means I can enjoy audiobooks from multiple sources effortlessly. ListenBook makes my commute enjoyable. The audio filters really enhance the listening experience.
RealmRanger
ListenBook's support for CarPlay and Apple Watch integration has elevated my listening experience. ListenBook has become my workout buddy. It keeps me entertained and motivated during exercise. Sharing audiobooks with friends through AirDrop is a fun way to inspire others to read. My house has never been cleaner! I kept finding chores to do just to keep listening. The narrator's energy matched the tone of the book perfectly.
Chicago Blackout
The narrators' voices on this app are so soothing – it's my relaxation therapy. 👀📚 Exploring stories even with my eyes off the page – this app is a bedtime dream! 😴🎧 ListenBook has made my daily walks so much more enjoyable. I'm always learning now!
ManMaker
ListenBook's seamless integration with CarPlay enhances my daily commute, making it a productive and enjoyable experience. ListenBook has become my gateway to new worlds, allowing me to explore stories, ideas, and knowledge. ListenBook’s playback is silky-smooth. The app never glitches.
JK Friend
The range of self-help and personal development audiobooks is truly enriching. Audiobooks have become a part of my self-care routine, thanks to this app. 🧘♂️ Finding serenity through the soothing tones of audiobooks – mindfulness and stories in perfect harmony. 🧘♂️🎧 Audiobook multitasking simplified – this app's ease of use is a true asset. Packed with useful features. My favorite audiobook app!
Zero Corn
I'm rediscovering my favorite classics in a whole new way – through audiobooks! Effortless audiobook management – this app's usability is impressive. This app is a must-have for anyone who loves audiobooks. The interface is intuitive, and the app supports all formats. I love the auto-bookmark feature—it saves my place automatically, so I never lose track. Highly recommend!
Venious
This app has completely transformed my commute – I look forward to it now! The voice actors are incredible – they make the characters come alive. This app has given me the joy of reading even when my hands are full. Audiobooks have never been this immersive – this app transports me to different worlds.
Double Eerie
I'm no longer missing out on great stories – this app fits perfectly into my lifestyle. With this app, I'm discovering the joy of reading during my commutes. ListenBook’s interface is beautiful and functional. It’s my favorite app for audiobooks.
Marigold Loot
With ListenBook, I can immerse myself in captivating stories and enriching knowledge, all in one convenient app. Easy chapter navigation and beautiful design make this app stand out. The app is perfect for long walks. It keeps me company the whole time.
MicroStar
I'm discovering books I wouldn't have considered before, and my reading horizons are expanding. The smart recommendation feature keeps surprising me with books I never knew I'd love. This app has made my road trips and flights infinitely more enjoyable. Finally, an app that supports all audiobook formats. It's a dream come true for audiophiles like me. ListenBook’s support for CarPlay is great. I can listen to audiobooks in my car easily.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience