Book description
Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as: Understanding the ever-evolving needs of customers Empowering employees by treating them with the utmost respect Anticipating customers' unexpressed needs and concerns Developing and conducting an unsurpassed training regimen Sharing engaging stories from the company's employees--from the corporate office and hotels around the globe--Michelli describes the innovative methods the company uses to create peerless guest experiences and explains how it constantly hones and improves them. The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom of experts to help you create and embed superior customer-service principles, processes, and practices in your own organization.
Acid Gosling
🎉 This app is a testament to thoughtful design – its functionality seamlessly blends with my lifestyle, making reading effortless. 📚✨ Audiobook lovers, rejoice! This app's functionality is a game-changer. Seamlessly switch between formats and enjoy a hassle-free reading experience. 📱🎧
Armed Hawk
ListenBook's support for various download methods means I can access my content in the way that suits me best. This app's convenience has turned my daily chores into moments of literary escape. Looping playback has taken my language learning to new heights. Highly recommended! I'm amazed by the extensive statistics tracking. It's fascinating to see my listening habits.
Pusher
I've been able to tackle my reading list like never before, thanks to this app. I love that ListenBook offers both basic and advanced features, catering to all types of users.
Knight Light
I never thought I'd enjoy audiobooks as much as I do now – all thanks to this app. 🌟 Unleashing the power of audiobooks with this user-friendly app – it's like having a personal storyteller on demand! 📚🔥 I love how ListenBook makes it easy to organize my audiobook library. The app supports all formats, and the import process is a breeze. The playback controls are responsive, and the sound quality is excellent. Highly recommend!
Mental
ListenBook's commitment to providing a high-quality audiobook experience is truly commendable. CarPlay compatibility is a fantastic addition. It enhances my driving experience with seamless audiobook integration. Adjustable playback speed is a brilliant feature. It adds a layer of customization to my audiobook enjoyment. ListenBook Pro's noise reduction feature is a game-changer. My audio quality has improved dramatically.
Paris Boost
💡 The future of audiobook listening is here – this app's sleek functionality redefines how we enjoy our favorite stories. 🎧🔮 Audiobooks on the go – this app's design prioritizes convenience. The tone adjustment feature in ListenBook Pro is a novel addition that allows me to personalize my audiobook experience. ListenBook Pro's tone adjustment feature is a playful addition that lets me tweak the audiobook experience. The app is so easy to set up. I was listening to my books in no time.
Greek Rifle
This app is my secret weapon for making the most of my free time. Automatic artwork and metadata extraction add a professional touch to my audiobook library. ListenBook’s support for CarPlay is great. I can listen to audiobooks in my car easily. ListenBook’s audio quality is excellent. The app enhances my listening experience. This app is perfect for anyone who loves audiobooks. The interface is sleek and modern, and the playback controls are super responsive. I also appreciate the cloud integration, which lets me access my books from anywhere. Great work!
Cool Whip
🔥 Streamlined functionality that's music to my ears – audiobook enjoyment has reached a new level of convenience. 🎵📖 Audiobook enthusiasts, rejoice! This app's elegant design and robust functionality make it a must-have for anyone who loves to listen on the go. 🎧📱 ListenBook has all the features I need in an audiobook app. My top choice! The voice boost feature is amazing. It makes every word crystal clear.
Blizzard Vixen
ListenBook has become my constant companion, filling my days with captivating narratives. This app has become my go-to for audiobooks, adding a layer of convenience and enjoyment to my days. Audiobook multitasking simplified – this app's ease of use is a true asset. Audiobooks at my fingertips – this app's functionality is a game-changer. The statistics tracking is a nice touch. ListenBook helps me keep track of my audiobook habits.
Blister
I've become a more empathetic listener thanks to the emotional depth of audiobooks. With this app, I can seamlessly switch between audiobooks and real life. ListenBook Pro's noise reduction feature has made my recordings sound clearer than ever.
LuminaLore
ListenBook's extensive statistics feature adds a new level of insight to my audiobook habits. ListenBook's versatile features have made my audiobook experience more enjoyable than ever. Automated metadata extraction is a time-saver. My library is so organized now. ListenBook is the best audiobook player I’ve ever used. The app is packed with features like customizable skip intervals, playback speed, and sleep timers. The interface is clean and easy to navigate, making it a joy to use. Five stars!
Tall Honey
I can't believe how much time I've gained by listening while cooking and doing chores. ListenBook's dedication to providing an excellent user experience sets a new standard in audiobook apps. Audiobook pleasure simplified – this app's design is a true winner. ListenBook Pro's unlimited audiobook length is a boon for those who enjoy deep dives into lengthy narratives.
New Magoo
Audiobook magic at my fingertips! This app's comprehensive features, from statistics tracking to enhanced audio quality, enrich my reading. 📚✨ Adjusting playback speed has transformed the way I consume audiobooks. I can tailor the pacing to match my learning style and preferences. I’ve been using ListenBook for months, and it’s been a fantastic experience. The app is lightweight, doesn’t drain my battery, and works perfectly in the background. The equalizer and voice boost features are amazing. Highly recommend!
Wrangler Jim
This app is a boon for book lovers who are always on the go. Sharing audiobooks through AirDrop is a wonderful way to share stories and connect with friends. ListenBook’s playback is silky-smooth. The app never glitches.
Clover Dragon
ListenBook's seamless integration with CarPlay enhances my daily commute, making it a productive and enjoyable experience. Streamlining audiobook enjoyment – this app's functionality is truly impressive. is a breeze with ListenBook. It's convenient and efficient.
Zesty Dragon
With a vast genre selection, I've broadened my horizons and explored new topics. AirDrop sharing is a very convenient feature. Thanks, ListenBook!
Buckshot
Book Groups on ListenBook make it easy to categorize and access my audiobooks. I'm amazed at how this app has brought back the joy of reading into my daily routine – thank you! ListenBook Pro's noise reduction feature is a true savior for immersive listening, even in busy surroundings. Book groups are a thoughtful addition. It's like having virtual bookshelves! Listening stats motivate me to read more. Great feature!
Bom Crossed
I've become the go-to storyteller at bedtime with the help of this magical app. ListenBook's dedication to providing an excellent user experience sets a new standard in audiobook apps. The app's compatibility with CarPlay adds an extra layer of convenience, especially during road trips. Perfect for listening to lectures and speeches. Highly useful app. ListenBook’s support for CarPlay and Apple Watch is fantastic. I can listen anywhere.
Saturn Extreme
This app's compatibility with different file types means that my entire audiobook collection is at my fingertips. I'm addicted to this app's ability to seamlessly blend books into my life. ListenBook's loop and shuffle playback options are essential for my audiobook enjoyment and study. ListenBook’s bookmarking feature is incredibly useful. I never lose my place in a book.
Third Moon
I've become the go-to storyteller at bedtime with the help of this magical app. I've never been this excited about my daily commute – thank you, audiobooks! ListenBook's user-friendly design and compatibility with different formats have made it my go-to app. The app’s design is sleek and modern. ListenBook is my favorite audiobook player.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience