Book description
Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as: Understanding the ever-evolving needs of customers Empowering employees by treating them with the utmost respect Anticipating customers' unexpressed needs and concerns Developing and conducting an unsurpassed training regimen Sharing engaging stories from the company's employees--from the corporate office and hotels around the globe--Michelli describes the innovative methods the company uses to create peerless guest experiences and explains how it constantly hones and improves them. The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom of experts to help you create and embed superior customer-service principles, processes, and practices in your own organization.
Lord Theus
The app's reliability and ease of use make it a true gem in the world of audiobooks. I can't believe how easily this app has fit into my daily routine.
Frosty Sunshine
Automatic metadata extraction keeps my library organized. It's a time-saver! WiFi downloads save a lot of time. Great feature! ListenBook has changed the way I listen to audiobooks. The app is so easy to use.
Kimono Goddess
ListenBook's user-friendly controls and innovative features have made it an essential tool for my audiobook enjoyment. With this app, I've rediscovered the joy of literature during my daily walks β it's truly invigorating. This app has made me realize that there's always time for a good book. No more hassle with formats β this app ensures my audiobook adventures are smooth, and my favorite tales are just a tap away. Highly recommended! ππ§
Kevlar Wanted
ListenBook has turned my ordinary moments into extraordinary journeys of the mind. This app's user-friendly interface has made reading on-the-go a breeze. Audiobook enthusiasts, gather round! This app's remarkable features, including audio filters and compatibility, have transformed my commutes into captivating journeys. ππ§ ListenBook's support for a variety of audio formats ensures that my audiobook collection is always accessible.
Lunar Treat
ListenBook is my constant companion during workouts. The controls are so easy to use. Binaural audio processing really works. Less fatigue during long listening sessions.
Tunez
The compatibility with CarPlay and Apple Watch sets ListenBook apart from the rest. I'm thrilled that ListenBook offers both basic and advanced features to cater to all types of users. With ListenBook, I can enjoy my own audio content with unparalleled ease and comfort. My productivity has soared since I started using ListenBook for my study materials. The app is perfect for people who love to multitask. I can listen while cooking.
Pepper
This app is a true treasure for audiobook lovers β it's my go-to source for literary adventures! Say goodbye to monotony β this app's diverse format support and intuitive controls have turned my daily activities into thrilling audiobook adventures. π±π The app's compatibility with various sources for audio download is a true time-saver. CUE playlist support is a brilliant feature that allows me to create customized listening experiences for different moods, activities, and moments of the day.
Alley Fiend
With ListenBook, I can enjoy my audiobooks with enhanced sound quality and personalized settings. ListenBook is the perfect blend of technology and art, turning audio into an unforgettable experience. Simplifying audiobook management β this app's functionality is a true asset.
Nessie Pork
Binaural audio processing is a godsend. My ears don't fatigue even during extended listening. Absolutely loved the narration! The voice actor brought the characters to life with distinct tones and emotions. The production quality was top-notch, with no background noise or distractions. A truly immersive experience!
HolyCombo
Audiobook lovers, you need this app in your life. The innovative features, from audio filters to compatibility, enhance my reading journey. ππ§ I love how ListenBook makes it easy to organize my audiobook library. The app supports all formats, and the import process is a breeze. The playback controls are responsive, and the sound quality is excellent. Highly recommend!
InsightInkwell
This app has introduced me to genres I never thought I'd enjoy β it's eye-opening. πͺ Crushing workouts while devouring books β this app makes fitness fun and educational! ποΈββοΈπ π Indulging in soothing bedtime stories β this app is my nightly retreat into imagination. ππ Audiobooks made simple β this app's functionality is a breath of fresh air. ListenBook Pro takes things up a notch with unlimited audiobook length. It's a game-changer!
Cross Thread
I'm discovering books I wouldn't have considered before, and my reading horizons are expanding. I can't get enough of this app's easy navigation and quick access to chapters and playback controls. π§ββοΈ Finding zen in the art of listening β this app takes mindfulness to a new level! π§ββοΈπ§ Effortlessly exploring audiobook worlds β this app's functionality is genius.
Sβmore Vixen
I'm amazed at how effortlessly I can immerse myself in stories with this app. Organization made simple β this app's efficient management of my audiobook collection ensures that every story is just a tap away. Convenience at its finest. ππ± I love the auto-rewind feature after interruptions. No more searching for where I left off!
Chicago Blackout
I can't believe I waited so long to start listening to audiobooks β this app has converted me! This audiobook was a fantastic listen! The narrator's voice was clear and engaging, making it easy to follow along. The pacing was just rightβnot too fast, not too slow. Perfect for long commutes or relaxing at home. Highly recommend! Great for multitasking! I listened while cooking, driving, and even working out, and it kept me entertained the whole time. The narratorβs voice was pleasant, and the story flowed smoothly. Very enjoyable!
Sherm
π This app has ignited my passion for reading β I can't get enough of its convenience! ππ₯ π± It's like having a personal audiobook library at my fingertips! This app's functionality is a dream come true for book lovers. ππ₯ Looping playback has made memorization so much easier. I'm acing my exams! Adjustable playback speed and volume control make for a customized experience.
Racy Babe
ListenBook's customizable features, from playback speed to audio filters, cater to every audiobook lover's preferences. Sharing audiobooks with friends through AirDrop is a fantastic way to introduce them to captivating stories.
Whipsaw
This app's convenience and ease of use have transformed my screen time into productive learning sessions. With this app, I've turned mundane tasks into moments of inspiration and education β it's brilliant! This app has made me realize that there's always time for a good book. The sleek and user-friendly interface makes navigating the app a breeze. It's a pleasure to use.
Noh Noh
I've found hidden gems in genres I never thought I'd be interested in. ListenBook's powerful audio downloading features are a game-changer β I can have my audiobooks ready in no time. ListenBook's support for looping and shuffling playback adds versatility to my audiobook enjoyment. ListenBook's statistics feature is both enlightening and motivating. It's incredible to see the time I've invested in learning through audiobooks.
Frosty Snazz
This app has turned even my mundane tasks into exciting learning opportunities. Audiobooks anytime, anywhere β this app's functionality is a reader's delight.
Guillotine
ListenBook's innovation, seamless playback, and versatile features make it a standout app. I'm amazed at how this app has made reading fit into every aspect of my life. I'm hooked on this app's effortless integration with my daily activities. Seamless audiobook integration β this app's design is a true delight. The noise reduction feature is a game-changer for clearer dictaphone recordings.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience