Book description
Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as: Understanding the ever-evolving needs of customers Empowering employees by treating them with the utmost respect Anticipating customers' unexpressed needs and concerns Developing and conducting an unsurpassed training regimen Sharing engaging stories from the company's employees--from the corporate office and hotels around the globe--Michelli describes the innovative methods the company uses to create peerless guest experiences and explains how it constantly hones and improves them. The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom of experts to help you create and embed superior customer-service principles, processes, and practices in your own organization.
SprkR
I've never been this excited about my daily commute – thank you, audiobooks! Thanks to ListenBook's extensive statistics, I can track my audiobook consumption and celebrate my progress. ListenBook's integration with CarPlay and Apple Watch is a seamless addition to my daily routine. Automatic extraction of artwork and metadata adds a touch of elegance to my audiobook collection.
Bootleg Taximan
The Looping playback and Shuffle features on ListenBook help me customize my listening sessions to my liking. Audiobooks have become my companions during daily chores, making them enjoyable. I'm amazed at how this app has brought back the joy of reading into my daily routine – thank you! Perfect for listening to educational content. Highly recommend! I love the chapter navigation feature. ListenBook makes it easy to find specific sections.
Mindless Bobcat
Looping playback is a valuable study tool. It helps me grasp complex content and retain information. Adjusting playback speed has given me greater control over my audiobook experience. I can optimize my learning and enjoyment by customizing the pacing.
Cool Law Topping
I've never been so excited about my daily commute – thanks to this app. Audiobooks on this app have made my morning rituals something to look forward to. Apple Watch compatibility adds a new level of convenience to my audiobook enjoyment. It's seamless control at my wrist. Great app for listening to lectures and speeches. Highly useful! Elegant design and user-friendly interface. Love it!
Demo
Mood-based playlists help me choose books that suit my current state of mind. 🌌 Adding an extra layer of delight to cooking – this app turns meal prep into a culinary adventure with its audiobooks! 🍲📖 With ListenBook Pro, I'm no longer limited by audiobook length. It's a liberating experience!
Tough Nut
This app has ignited my passion for reading once again – but in a modern, convenient way. ListenBook's compatibility with CarPlay and Apple Watch integration ensures that I can enjoy my audiobooks wherever I am. Kudos to the developers for making this app iOS 16 optimized. It runs like a dream! Listening stats motivate me to read more. Great feature! The statistics tracking feature is very useful. ListenBook helps me keep track of my listening time.
WanderWord
ListenBook's support for a variety of audio formats ensures that I can access my content without any limitations. Navigating my audiobook library is a breeze – thank you, app developers!
NemesisX
Listening to audiobooks while gardening has made my outdoor time even more relaxing. I'm grateful for ListenBook's support for a wide range of formats, making it a one-stop solution for audio content. ListenBook's support for looping and shuffling playback adds versatility to my audiobook enjoyment.
Impulsive Flower
I'm amazed by ListenBook's smooth drag-and-drop downloads in my web browser – a time-saver! Audiobooks on this app have made my morning rituals something to look forward to. 🎉 Adding a touch of magic to mundane tasks – this app turns errands into epic quests! 🛒📖 With ListenBook Pro, long audiobooks are no problem. I love it! ListenBook has made listening to audiobooks a breeze. The smooth playback and intuitive interface are unmatched.
Red Woman
The narrators have a way of bringing characters to life – it's a unique experience. ListenBook has taken my listening pleasure to new heights – it's a true audio marvel. This app is a game-changer for audiobook enthusiasts. The interface is intuitive, and the playback is seamless! Beautiful design and intuitive interface. Very pleased.
New York Mood
The ListenBook app is a must-have for anyone who loves to learn and be entertained through audiobooks. ListenBook's drag-and-drop download feature simplifies the process of adding new audiobooks to my collection. Automated artwork and metadata retrieval add a professional touch to my carefully curated audiobook collection.
Station WMD
The automatic extraction of artwork and metadata adds a professional touch to my audiobook collection. ListenBook has become my go-to audiobook app. It's dependable, user-friendly, and enhances every listening session. Supports all my playlists and bookmarks perfectly.
RZRWRE
I've fallen in love with genres I never thought I'd explore, all thanks to this app. ListenBook's commitment to enhancing the audiobook experience is evident in its thoughtful features and design. ListenBook has become an indispensable part of my daily routine – it's my ultimate audio companion. This app's ease of use has made my downtime more enriching and enjoyable. 👩🍳 Elevating culinary experiences with auditory tales – cooking has never been this entertaining and educational! 🍳🎧
Orange Teflon
Sharing audiobooks with friends through AirDrop and Sharing on ListenBook Pro is a feature I can't live without. Audiobooks on this app have made my daily walks a time of reflection and inspiration. I'm addicted to this app's seamless integration with my daily activities. ListenBook's user-friendly interface and quick access to chapters enhance my overall listening experience.
Pitfall Whiskers
I'm no longer missing out on great stories – this app fits perfectly into my lifestyle. 🌟 Adding excitement to each day – this app ensures that every moment is an opportunity to explore new stories. 📚🚀 Tone adjustment is an innovative touch that adds a personal connection to the audiobook narration. It's like having a custom reading experience. Automated artwork and metadata extraction make my audiobook library look neat and professional.
Video Game Heroine
ListenBook has transformed my daily rituals into cherished opportunities for personal growth. ListenBook is the best audiobook player I’ve found. The interface is clean and easy to use.
Midas
The customizable controls and playback options cater perfectly to different audiobook preferences. The app's performance is remarkable – it's fast, stable, and designed to cater to audiobook enthusiasts. It's a pleasure to use. The listening stats feature is awesome. I can track my audiobook habits effortlessly.
Saturn Extreme
I've become a more empathetic listener and reader, thanks to the power of audiobooks. Audiobook adventures simplified – this app's functionality is a revelation. ListenBook's compatibility with CarPlay and Apple Watch enhances my audiobook experience during daily activities. ListenBook has become an integral part of my daily routine. Its compatibility with Apple Watch and CarPlay makes it the ultimate companion for various activities.
Short Firecracker
This app's user-friendly interface has made reading on-the-go a breeze. 📱 An app that truly understands audiobook enthusiasts – it's all about functionality, and this app nails it! 📚💡 ListenBook has transformed my daily routine into an opportunity to learn, relax, and enjoy.
Tse Tse Guy
Finally, a way to enjoy literature on the go without straining my eyes. I'm amazed at how this app has made my daily routines more enjoyable and intellectually stimulating. 📱 An app that respects my time and delivers on functionality – audiobook listening has never been this effortless. 📖🔗 Unlocking a world of literary possibilities, this app's extensive compatibility and user-friendly controls have made audiobook enjoyment an everyday joy. 📱🔊 Savoring captivating stories has become a breeze with this app's sleek design and convenient features. It's like having a personal reading assistant! 📱📖
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience