Book description
Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as: Understanding the ever-evolving needs of customers Empowering employees by treating them with the utmost respect Anticipating customers' unexpressed needs and concerns Developing and conducting an unsurpassed training regimen Sharing engaging stories from the company's employees--from the corporate office and hotels around the globe--Michelli describes the innovative methods the company uses to create peerless guest experiences and explains how it constantly hones and improves them. The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom of experts to help you create and embed superior customer-service principles, processes, and practices in your own organization.
Thunder Tank
ListenBook has become my trusted companion, making even the busiest days enjoyable. With this app, I can read anytime, anywhere – it's a reader's dream come true. No need to convert files anymore – ListenBook's seamless playback of various formats is a game-changer for audiobook enthusiasts like me!
Pyscho Hun
🏝️🎧 Soaking up the sun while indulging in beach reads – this app is my ultimate relaxation companion. 🏖️📚 Seamless audiobook integration – this app's design is remarkable. ListenBook's dedication to providing an excellent audiobook experience is evident in its smooth and silky playback. ListenBook's support for looping and shuffling playback adds versatility to my audiobook enjoyment. CUE playlist support is a rare gem. Perfect for organizing content efficiently.
Scratch Man
Quick access to chapters and smooth playback. Excellent app! ListenBook’s bookmarking feature is incredibly useful. I never lose my place in a book.
Widow Curio
I've found solace and relaxation in the pages of countless audiobooks. ListenBook's interface is sleek and user-friendly, making navigation a breeze. 🏃♂️📚 Combining exercise and exploration – this app keeps me motivated on my daily jogs! 🏃♂️📖 ListenBook’s interface is clean and intuitive. It’s a joy to use.
3P-own
With ListenBook Pro, I can customize the tone of the sound to match my preferences – it's a fantastic touch. The layout of ListenBook is so beautiful and user-friendly, making it a pleasure to use. ListenBook has made my daily activities more interesting and meaningful – I'm hooked! This app has made my daily routines more meaningful and enjoyable.
CuriousCoder
Listening to audiobooks on this app has become my favorite way to relax. I'm addicted to this app – it's like having a library in my pocket. Audiobook excellence simplified – this app's functionality is a true delight.
Danqqqqq
I can't imagine my day without a dose of literature from this app. Shuffle playback is a fun feature. It keeps me engaged with my audiobooks.
The China Wall
ListenBook Pro takes my experience to the next level. Unlimited audiobook length, noise reduction, and voice tone adjustment? Count me in! ListenBook’s CarPlay support makes listening in the car a seamless experience.
WordWanderer
ListenBook's library organization and Book Groups feature make it easy to keep my audiobooks organized and accessible. ListenBook's commitment to excellence shines through in its user-friendly interface and smooth playback. This app is a treasure trove of knowledge, entertainment, and imagination. ListenBook is a prime example of user-centered design. It's clear that the developers understand audiobook lovers' needs. The app supports a wide range of formats. ListenBook is very versatile.
Cupid Dust
I can't get enough of the celebrity narrators – they add a unique charm to each book. This app has turned even my mundane tasks into exciting learning opportunities. I never thought I'd enjoy audiobooks as much as I do now – all thanks to this app. With ListenBook, my audio content is organized, accessible, and ready to inspire me. ListenBook Pro's noise reduction feature has transformed the audio quality. It's crystal clear now.
Darkside Isis
Automated artwork and metadata extraction add a professional touch to my audiobook collection. ListenBook has become my go-to app for all audiobooks. Full of useful features.
Saturnalia
I'm grateful for this app, as it allows me to keep up with my reading even while multitasking. With ListenBook, I can listen to my favorite audiobooks and speeches with maximum comfort and convenience. ListenBook’s support for CarPlay is great. I can listen to audiobooks in my car easily.
NexusNinja
ListenBook's comprehensive support for a wide range of audio formats sets it apart from other audiobook apps. With ListenBook, I've found a reliable and enjoyable way to listen to audiobooks and expand my knowledge. Finally, an app that turns my daily commute into an adventure through literature. Audiobooks have become my constant companions, and this app's seamless functionality and broad compatibility ensure every story is a captivating ride. 🌌🎧 I've recommended this app to all my fellow audiobook enthusiasts. It's a game-changer!
Roller Girl
With ListenBook, I can keep track of my audiobook consumption and explore new content with ease. The fact that ListenBook doesn't just play, but enhances audio quality, is truly remarkable. I love how this app turns even the dullest tasks into exciting storytelling moments. The ability to play various audio formats without conversion is very convenient. ListenBook is a great app. The ability to play various audio formats without conversion is very convenient. ListenBook is a great app.
Dewdrop Doll
ListenBook's dedication to optimizing for iOS 16 ensures a seamless experience on the latest devices. ListenBook's dedication to providing a top-quality audio player is evident in every aspect of the app. The auto-rewind feature is a small detail that makes a big difference. It enhances my listening experience. Finally, an app that supports a wide range of audio formats! It's a must-have for audiobook enthusiasts. The audio filters make a noticeable difference. ListenBook provides an excellent listening experience.
Energy
🎶 Music? Nah, I prefer immersing myself in captivating stories with this app! 🎶📖 ListenBook's integration with CarPlay and Apple Watch adds a new level of convenience to my audiobook journey. ListenBook has become my gateway to new worlds, allowing me to explore stories, ideas, and knowledge.
Dahlia
With ListenBook, I can listen to my favorite audiobooks and speeches with the utmost comfort and convenience. Audiobooks on this app have turned my exercise sessions into moments of education. With ListenBook, I've rediscovered my love for audiobooks. The binaural audio processing is a game-changer for comfortable, fatigue-free listening. Sharing audiobooks with friends is so easy with AirDrop. It's a great way to spread happiness. Binaural audio processing is amazing. Reduced my listening fatigue significantly.
Lady Fantastic
I'd love to see more classic titles, but the current selection is already fantastic. I'm grateful for ListenBook's seamless compatibility with a variety of formats – it's a true lifesaver. Audiobooks on this app have turned my exercise sessions into moments of education. ListenBook's dedication to delivering an exceptional experience is evident in every detail.
Spoiler Betty
I can't remember the last time I was this excited about 'reading' books! ⭐️ Kudos to the developers for creating an app that's both functional and user-friendly. I can navigate and enjoy my books effortlessly. 📚👏
Iron Jesus
ListenBook Pro's noise reduction feature has made my dictaphone recordings much more comfortable to listen to. ListenBook's user-friendly interface and quick controls make it my preferred choice for audiobook enjoyment.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience