Book description
The 20th anniversary edition of the "brilliant and practical" (Tom Peters, author of The Professional Service 50) business classic--now updated to reflect the digital world--provides essential tools and wisdom for all consultants, negotiators, and advisors. In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today's society and illustrate how to be effective communicators in a digital world. Using their model of "the trust equation" they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship. Each step--engage, listen, frame, envision, and commit--is richly described in distinct chapters. This immensely accessible book offers "an invaluable road map to all those who seek to develop truly special relationships with their clients" (Carl Stern, CEO, Boston Consulting Group). The authors weave together anecdotes, experience, and examples of both their own and others' successes and mistakes to great effect. The Trusted Advisor is essential reading for anyone who must advise, negotiate, or manage complex relationships with others.
MicroStar
I'm hooked on this app's effortless downloading process β I can have my favorite audiobooks in seconds. CUE playlist support is a fantastic feature that allows me to curate themed listening sessions, creating a dynamic and engaging audiobook experience. Supports all my playlists and bookmarks perfectly.
Prof. Smirk
With a vast genre selection, I've broadened my horizons and explored new topics. The app is perfect for people who love to listen to books while exercising.
ThoughtTrail
The ListenBook app is a fantastic companion for my long walks, helping me learn and explore at the same time. This app has become my go-to companion, making my daily routine more exciting and insightful. π Rekindling my literary flame β this app has brought back the joy of reading in a whole new format. ππ CUE playlist support is a fantastic feature that allows me to create curated listening experiences for different moods and settings.
Taffy Duchess
ListenBook's compatibility with various audio formats is impressive. From MP3 to FLAC, it handles them all flawlessly. ListenBook's noise reduction feature in the Pro version is a testament to the app's commitment to audio quality.
CirrusFlash
ListenBook has transformed my listening habits, making them more engaging and enjoyable. This app's compatibility with different formats ensures that I never miss out on a great audiobook. Streamlining audiobook enjoyment β this app's functionality is truly impressive.
Kawaii Red
ListenBook has transformed my mundane activities into enjoyable moments of learning and entertainment. Apple Watch compatibility enhances my audiobook experience. It's a convenient way to control playback. The app's performance is exceptional, ensuring a smooth and uninterrupted audiobook experience. It's clear that it's designed with audiobook enthusiasts in mind. ListenBookβs playback is silky-smooth. The app never glitches.
Lunar Treat
This app has made my commutes and long drives a source of joy and learning. Audiobooks have become my constant companions, and this app's seamless functionality and diverse compatibility ensure that every tale is a captivating journey. ππ§ The app is so easy to use. I was up and running in minutes.
Soda Delirium
ListenBook's user-friendly interface and quick controls make it my preferred choice for audiobook enjoyment. The app's compatibility with CarPlay is a fantastic bonus. It keeps me entertained during long drives.
42nd Street
Frequent updates ensure there's always something new and exciting to listen to. Mood-based playlists help me choose books that suit my current state of mind. With this app, I've rediscovered the joy of reading through my ears, making every moment more valuable. ποΈ Elevating grocery shopping to a whole new level β audiobooks make it an adventure! ππ Adjusting the tone of the voice is a novel feature that allows for a personalized listening experience.
MuseMaster
ListenBook has made listening to audiobooks, lectures, and speeches an absolute pleasure. Adjusting the tone of the voice is an innovative feature that allows for a personalized listening experience. Supports all audio formats I use without issues. Very happy. The audio filters make a noticeable difference. ListenBook provides an excellent listening experience.
Slug-em-dog
Audiobooks have made long flights feel like a breeze β a true travel essential. With ListenBook, I can explore new genres, learn new topics, and enjoy classic literature with ease. I'm blown away by ListenBook's ability to play diverse formats flawlessly β it's a game-changer. I can't get enough of this app's user-friendly interface β it's a true delight. With this app, I'm rediscovering the joy of reading in the most convenient way.
Mr. Alien
I can't believe how much time I've gained by listening while cooking and doing chores. I'm grateful for ListenBook's seamless compatibility with a variety of formats β it's a true lifesaver. ListenBook has turned my audio content into an immersive, personalized, and unforgettable experience.
Bruh
Being able to customize the listening duration is perfect for quick breaks. ListenBook's detailed statistics feature helps me keep track of my listening habits. It's amazing to see how much I've learned from all those audiobooks!
Fennel Dove
With this app, I've rediscovered the joy of literature during my daily walks β it's truly invigorating. ListenBook's ability to extract artwork and metadata automatically adds a visual touch to my audiobook collection. Shuffle playback is a fun feature. It keeps me engaged with my audiobooks. ListenBook has rekindled my passion for learning. I'm exploring new topics every day.
Pistol Hydro
ListenBook's compatibility with various formats means I can now enjoy all my favorite audiobooks in one place. The convenience of downloading audiobooks for offline listening is a game-changer. This app has introduced me to genres I never thought I'd enjoy β it's eye-opening. The app is very intuitive. ListenBook makes finding and playing audiobooks simple. The subtle background music at key moments enhanced the experience without being distracting. More audiobooks should use this technique when appropriate!
Trash Master
Being able to customize the listening duration is perfect for quick breaks. ποΈ Turning grocery shopping into a thrilling audiobook hunt β what a game-changer! ππ
Racy Lady
The app's compatibility with various devices ensures I never miss a moment of my book. The app's integration with CarPlay enhances my road trips with immersive audiobook journeys. Adjusting the tone of the voice is an innovative feature that sets this app apart. ListenBookβs playback is silky-smooth. The app never glitches. I love the download options. ListenBook gives me so many ways to get my audiobooks onto my device.
Sw33per
This app's dedication to providing high-quality narration has made all the difference. Library organization and book groups make managing my audiobook collection a breeze.
Lady Killer
This app has become my loyal companion during travels and relaxation times. ListenBook's library organization and book groups have made managing my audiobooks a breeze.
Sweetness
The ability to adjust playback speed is a game-changer for faster or more immersive listening. ListenBook has become my trusted companion, making even the busiest days enjoyable. ListenBook's user-friendly interface and seamless playback have made it my go-to app. ListenBook Pro's noise reduction feature is a blessing for clear and distraction-free listening. AirDrop sharing makes it easy to share audiobooks with friends.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience