Book description
The 20th anniversary edition of the "brilliant and practical" (Tom Peters, author of The Professional Service 50) business classic--now updated to reflect the digital world--provides essential tools and wisdom for all consultants, negotiators, and advisors. In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today's society and illustrate how to be effective communicators in a digital world. Using their model of "the trust equation" they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship. Each step--engage, listen, frame, envision, and commit--is richly described in distinct chapters. This immensely accessible book offers "an invaluable road map to all those who seek to develop truly special relationships with their clients" (Carl Stern, CEO, Boston Consulting Group). The authors weave together anecdotes, experience, and examples of both their own and others' successes and mistakes to great effect. The Trusted Advisor is essential reading for anyone who must advise, negotiate, or manage complex relationships with others.
Roadblock
Bookmarking favorite parts of audiobooks is a breeze. It's like having a personalized study guide. This was an adequate audiobook for casual listening. The narrator maintained a consistent pace and clear diction throughout, though their performance lacked some emotional range. The audio quality was fine with no significant technical distractions.
MindfulMingle
This app is not just about convenience – it's a gateway to new horizons of knowledge. ListenBook Pro's noise reduction feature is a true blessing for enjoying clear audio even in noisy environments. ListenBook has become my trusted companion, guiding me through the realms of imagination. Efficiency meets audiobooks – this app's functionality is a true triumph. ListenBook’s support for CarPlay and Apple Watch is fantastic. I can listen anywhere.
Crumb Cake
ListenBook's support for a variety of audio formats ensures that I can access my content without any limitations. This app has made my commutes and long drives a source of joy and learning. ListenBook's statistics feature is both enlightening and motivating. It's incredible to see the time I've invested in learning through audiobooks. The interface is beautiful and functional. ListenBook is my go-to app for audiobooks. The app is very user-friendly. ListenBook makes listening to audiobooks a breeze.
Screwtape
This app has become my ultimate travel companion, ensuring that I'm always entertained and inspired. ListenBook has made audiobook listening more convenient and enjoyable than ever before. ListenBook's statistics feature is both enlightening and motivating. It's incredible to see the time I've invested in learning through audiobooks. Sharing audiobooks with friends is a bonding experience made easy through AirDrop and sharing options.
Duke Electro
I'm impressed by ListenBook's ability to extract artwork and metadata automatically. Bookmarks are a lifesaver for study materials. I never lose my place again. The speed adjustment feature is my secret weapon for studying complex materials.
Teeder
The chapters feature on ListenBook enhances my audiobook exploration – it's like flipping through pages. I'm hooked on this app's seamless performance – it's like having a personal audiobook curator.
Knock Out Star
🎧 Elevating my reading experience – this app's intuitive controls and organization features make audiobook enjoyment effortless. 📱📖 Audiobook magic at my fingertips! This app's comprehensive offerings, from statistics tracking to immersive audio processing, have breathed new life into my reading. 📚✨ Noise reduction feature is magic. Now I can listen to recordings even in noisy settings. CUE playlist support is a brilliant feature that allows me to create customized listening experiences for different moods, activities, and moments of the day. I love the compatibility with iOS 16. The app runs smoothly and flawlessly.
Onion King
ListenBook has taken my audio content to new heights, making every moment more meaningful. The app's performance is remarkable – it's fast, stable, and designed to cater to audiobook enthusiasts. It's a pleasure to use. The ability to download audio from various sources without syncing is fantastic. ListenBook makes it so easy. This app is a must-have for anyone who loves audiobooks. The interface is intuitive, and the app supports all formats. I love the auto-bookmark feature—it saves my place automatically, so I never lose track. Highly recommend!
Lady Q
Looping playback is a valuable study tool. It helps me grasp complex content and retain information. Adjusting the narrator's voice tone is a fantastic feature. It adds a personal touch. AirDrop sharing makes it easy to share audiobooks. Great feature! I love the bookmarking feature. ListenBook makes it easy to pick up where I left off. This app is perfect for anyone who loves audiobooks. The interface is sleek and modern, and the playback controls are super responsive. I also appreciate the cloud integration, which lets me access my books from anywhere. Great work!
Midas
I'm in awe of how this app has made reading a part of my busy life. Automated artwork and metadata extraction make my library look organized and visually appealing. Perfect for listening to lectures and speeches. Highly useful app. An acceptable audiobook that met basic expectations. No complaints about quality but nothing remarkable either. Would listen to this narrator again but wouldn't seek them out.
Mad Robin
With this app, I've discovered a new way to make my downtime more enriching and meaningful. ⏰ Early mornings have become my favorite time to listen to audiobooks – energizing! 🌅🎧 🚗📚 Turn traffic into a literary escape – this app's functionality keeps me engaged while I'm on the move. 🚗🎧 The app's performance is nothing short of impressive – smooth, responsive, and designed with audiobook lovers in mind. ListenBook’s bookmarking feature is incredibly useful. I never lose my place in a book.
Tall Honey
With ListenBook, I can effortlessly manage and organize my audiobook library. Seamless audiobook integration – this app's functionality is a technological marvel. ListenBook Pro's noise reduction feature is a blessing for clear and distraction-free listening. The app’s design is sleek and modern. ListenBook is my favorite audiobook player. The app is constantly updated with new features. The developers really care.
Mr. Gadget
I'm rediscovering my favorite classics in a whole new way – through audiobooks! Audiobooks have become a part of my self-care routine, thanks to this app. With ListenBook, I've rediscovered my love for audiobooks. The binaural audio processing is a game-changer for comfortable, fatigue-free listening. is a breeze with ListenBook. It's convenient and efficient. Automated extraction of artwork and metadata adds a professional touch to my library.
Lava Nibbler
ListenBook's customizable audio filters allow me to personalize my listening experience – a fantastic feature. Audiobooks on this app have transformed my daily routines into engaging experiences. I'm grateful for this app – it's made reading a part of my everyday life. 🌌 Elevating my reading routine – this app's functionality is the key to unlocking new worlds of storytelling. 📚🔑
Lady Katniss
Thanks to this app, I can enjoy the world of literature without missing a beat in my fast-paced life. ListenBook's interface is so intuitive. I was up and running in no time.
Patton Digger
ListenBook's dedication to delivering high-quality sound and user-friendly features has won me over. ListenBook's dedication to providing a top-quality audio player is evident in every aspect of the app. Audiobook pleasure simplified – this app's design is a standout.
Firefly
Audiobook excellence – this app's design enhances my reading experience. Streamlined audiobook integration – this app's usability is truly impressive.
Trouble Mittens
ListenBook has become an indispensable part of my daily routine – it's my ultimate audio companion. Listening to audiobooks has become a ritual, thanks to this incredible app. I'm amazed at how this app has made reading a seamless part of my life. A functional audiobook production that met basic requirements. The narrator's voice was pleasant enough to listen to for extended periods, though their performance didn't add much interpretation to the text. The audio engineering was competent without being remarkable.
Slug-em-dog
Audiobooks have made waiting in lines and queues so much more bearable. Packed with useful features. My favorite audiobook app! ListenBook’s interface is clean and intuitive. It’s a joy to use. The interface is beautiful and functional. ListenBook is my go-to app for audiobooks.
Pink Nightmare
This app has made me appreciate the art of storytelling even more. Sharing audiobooks through AirDrop is a delightful way to connect with fellow book lovers. ListenBook’s playback is silky-smooth. The app never glitches.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience