Book description
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
Solo Kill
ListenBook has turned my everyday moments into extraordinary journeys of imagination. With ListenBook, downloading audiobooks has become hassle-free, thanks to the various download options. Downloading audiobooks is a breeze, thanks to the variety of options available. ListenBookβs interface is beautiful and functional. Itβs my favorite app for audiobooks.
Rosie Bird
With ListenBook, I've found a way to make the most of my free time while indulging in my love for audiobooks. This audiobook app is a true gem β it brings stories to life with every click. ListenBook's loop and shuffle playback features have become indispensable tools in my audiobook learning. ListenBook has enriched my life with a world of captivating stories and knowledge. It's not just an app; it's a portal to endless possibilities. This audiobook was an absolute pleasure to listen to! The narrator's voice was rich and expressive, perfectly capturing the tone of the material. I found myself completely immersed in the story, often sitting in my car longer than necessary just to hear what happened next. The production quality was excellent with clear audio throughout.
QuestQuill
Sharing audiobooks with friends through AirDrop and Sharing on ListenBook Pro is fantastic. π Who needs TV when you have this app? Every moment is a storytelling session! πΊπ§ π§ Elevating my reading experience β this app's intuitive controls and organization features make audiobook enjoyment effortless. π±π Mastering audiobook navigation β this app's ease of use is commendable. This audiobook kept me company during a long road trip and made the miles disappear! The narrator's engaging performance and the crisp production quality made for an immersive experience. I appreciated how well they balanced drama with clarity - never sacrificing understanding for effect.
Shady Lady
ListenBook's noise reduction feature in the Pro version is a testament to the app's commitment to audio quality. Packed with useful features. My favorite audiobook app!
Snow Hound
With ListenBook, I can effortlessly manage and organize my audiobook library. This app is a time-saver β I can 'read' even when I'm on the move. Book groups keep my related titles together for a cohesive listening experience. A thoughtful feature!
Hightower
I can't stop raving about this app β it's like having a personal library in my pocket. ListenBook Pro's noise reduction feature is a blessing for clear listening in noisy environments. With this app, I've discovered a new way to make my workouts and downtime more engaging and insightful. π Embracing reading in the digital age β this app makes accessing books a seamless and enjoyable experience. π±π The app's compatibility with CarPlay is a fantastic bonus. It keeps me entertained during long drives.
Candy Butcher
This app has made my commutes and long drives a source of joy and learning. πΆββοΈπ Embracing audiobooks as my companions during leisurely walks β nature and narratives, a perfect match! πΆββοΈπ§ π The simplicity and functionality of this app are top-notch. I can start a book with just a tap and immerse myself in the story instantly. π±π Makes listening to audiobooks easy and enjoyable. Thank you, ListenBook!
Tough Nut
Unparalleled support for CarPlay and Apple Watch means I can take my audiobooks anywhere, anytime. I'm blown away by how this app has revolutionized my reading experience. This app has turned my mundane tasks into exciting opportunities for reading. ListenBook's noise reduction feature in the Pro version is a testament to the app's commitment to audio quality. I love the chapter navigation feature. ListenBook makes it easy to find specific sections.
Mauve Cactus
With ListenBook, I've found a convenient and enjoyable way to engage with audiobooks and educational content. πββοΈπ Experiencing stories while staying active β this app's functionality enhances my walks and runs like never before. π§ποΈ I can't believe how seamless the integration with Apple Watch is. My workouts just got better. Download via WiFi, WebDAV, iTunes β options galore to suit everyone's preferences. I'm impressed by the extensive statistics feature, allowing me to track my audiobook consumption over time.
Bombay Shivers
I'm blown away by how this app has made my commutes productive and my downtime entertaining. This app has made my daily walks a time for both exercise and learning. Sharing audiobooks with friends through AirDrop is a fun way to introduce them to captivating stories. This app is a must-have for anyone who loves audiobooks. The interface is intuitive, and the app supports all formats. I love the auto-bookmark featureβit saves my place automatically, so I never lose track. Highly recommend!
Slinger
This app is a blessing for those with busy schedules β it's like time travel through stories. π§ Finally, an app that understands my need for convenience and ease of use! Audiobooks have never been this accessible. ππ±
Morbid Angel
ListenBook has rekindled my love for learning, one audio experience at a time. ListenBook's versatility with various audio formats means I can enjoy audiobooks from multiple sources effortlessly. Supports all my playlists and bookmarks seamlessly. Very convenient. ListenBookβs playback is silky-smooth. The app is packed with useful features.
High-Fructose
Audiobook pleasure simplified β this app's design is a true winner. ListenBook Pro's tone adjustment feature is a unique tool that adds a touch of creativity to my listening experience.
Low Menace
I can't believe how easy it is to discover new titles and genres. Pure delight! With this app, reading has become an integral part of my daily routine.
Vagabond Warrior
ListenBook has truly transformed my audiobook experience. The sleek interface, extensive format support, and easy downloading options make it my go-to app! Sharing audiobooks through AirDrop is a delightful way to connect with fellow book lovers. I love the auto-rewind feature. ListenBook always picks up right where I left off. The app is so responsive. It never lags or freezes.
Stud muffin
The sound quality is outstanding β it's like having a movie theater in my ears! ListenBook's dedication to delivering a high-quality playback experience sets it apart from other apps. Every moment is a chance to dive into a new adventure with this app. Its smart controls and comprehensive format support ensure that my audiobook journey is a seamless one. ππ§ Kudos to ListenBook for the intuitive design and easy-to-use controls. It's evident that they've put a lot of thought into user experience. I'm amazed by the extensive statistics tracking. It's fascinating to see my listening habits.
Noise Toy
A wonderful performance! The narrator captured the mood of the book perfectly, making it easy to visualize each scene. The audio quality was crisp, and the pacing kept me hooked from start to finish. The narrator's voice was like butter - smooth, rich, and utterly pleasant to listen to for hours. They handled complex sentences with ease, making even dense material accessible. I never had to rewind because I missed something due to unclear delivery. Perfection!
New York Winder
ListenBook's user-friendly interface and precise controls make it a joy to use every day. I'm hooked on this app's ability to make every moment a reading moment. Audiobook enthusiasts, gather round! This app's remarkable features, including audio filters and compatibility, have transformed my commutes into captivating journeys. ππ§ ListenBook's loop and shuffle playback features add versatility to my audiobook listening experience.
Divine Bramble
ListenBook's dedication to delivering high-quality sound and user-friendly features has won me over. Audiobooks on this app have transformed my daily routines into engaging experiences. I can't imagine a day without this app β it has made my audiobook journey seamless and fulfilling. Looping playback is an invaluable study tool. It helps me absorb complex information effortlessly. Makes audiobook listening super easy and enjoyable. Thanks, ListenBook!
ThoughtTracer
The chapters feature on ListenBook enhances my audiobook exploration β it's like flipping through pages. ListenBook has rekindled my love for learning, one audio experience at a time. Savoring audiobooks without fuss β this app's design is impressive. My study sessions are more efficient than ever, thanks to the looping playback and bookmark features.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience