Book description
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
Cabbie
I love how this app allows me to enjoy books even when I'm on the move. This app has made multitasking a breeze – I can 'read' while I work! ListenBook's compatibility with a wide range of audio formats ensures that no audiobook is off-limits. I can't get enough of the binaural audio processing. It's like a breath of fresh air for my ears. ListenBook's player features, including chapters and bookmarks, are invaluable for a seamless experience.
Dr. Cocktail
Effortlessly switching between stories – this app's ease of use is impressive. Flawless support for various audio formats. Very happy with it.
Rusty Vortex
I'm impressed by how much more I'm learning through audiobooks compared to traditional reading. This app has reignited my passion for literature – I'm devouring books like never before. ListenBook Pro's noise reduction feature is like a magic wand, transforming noisy environments into serene listening spaces. Beautiful design and intuitive interface. Very pleased. ListenBook’s interface is beautiful and functional. It’s my favorite app for audiobooks.
DeathDancer
I can finally tackle my reading list while stuck in traffic – what a win! Sharing audiobooks with friends through AirDrop is a fun and interactive way to connect. AirDrop sharing makes it easy to share audiobooks with friends.
Girl Brownie
💡 Seamlessly weaving audiobooks into my daily routine – this app's functionality has redefined how I enjoy books. 📱📖 Audiobooks at my fingertips – this app's functionality is truly impressive. ListenBook's detailed statistics feature helps me keep track of my listening habits. It's amazing to see how much I've learned from all those audiobooks!
NexusNomad
Quick access to chapters and controls makes ListenBook a breeze to use. It's an intuitive experience. I'm impressed by the extensive statistics feature, allowing me to track my audiobook consumption over time. My study sessions are more efficient than ever, thanks to the looping playback and bookmark features. The app is so easy to set up. I was listening to my books in no time.
Mum Mary
I've never been so excited about my daily commute – thanks to this app. ListenBook's dedication to delivering a top-notch experience is evident in every detail. I'm blown away by the silky-smooth playback, even for high-quality formats like FLAC. Top-notch performance! A textbook example of great audiobook narration! The performer's diction was flawless, their pacing ideal, and their emotional range impressive. I never felt like I was being "read to" but rather like I was experiencing the story firsthand. The audio engineering was equally professional.
Blizzard Vixen
Book groups help me keep series together and navigate my collection more efficiently. A great feature! I’ve been using ListenBook for months, and it’s been a fantastic experience. The app is lightweight, doesn’t drain my battery, and works perfectly in the background. The equalizer and voice boost features are amazing. Highly recommend!
Shwatson
This app has transformed my long flights into productive and enjoyable experiences. The ListenBook app has enriched my daily life, adding a layer of intellectual and emotional fulfillment. Audiobook immersion simplified – this app's ease of use is a true asset. Sharing audiobooks through AirDrop is a thoughtful and enjoyable way to share my favorite stories with friends and introduce them to new worlds of literature. The app is very user-friendly. ListenBook makes listening to audiobooks a breeze.
Grave Scuttlebutt
Mood-based playlists help me choose books that suit my current state of mind. ListenBook has made my daily activities more interesting and meaningful – I'm hooked! This app's compatibility with different file types means that my entire audiobook collection is at my fingertips. 🚗📖 Road trips have never been this entertaining – this app keeps me engaged on the highway! 🚙🎉 Automated artwork and metadata retrieval add a professional touch to my carefully curated audiobook collection.
Elektrik
ListenBook's looping playback, shuffle feature, and configurable controls make learning a breeze. Audiobooks made accessible – this app's ease of use is a true blessing. ListenBook's extensive format support makes it the ultimate audiobook app for any audiobook lover. ListenBook has changed my audiobook game forever. No more format woes! I don't have strong feelings about this one either way. The narration was competent but forgettable. The story itself was more engaging than the performance.
Orange Teflon
I've discovered authors I'd never heard of before, and now they're among my favorites. The app's compatibility with various devices ensures I never miss a moment of my book. The compatibility with CarPlay and Apple Watch sets ListenBook apart from the rest. I'm amazed at how this app has made my daily routines more enjoyable and intellectually stimulating. Streamlining audiobook enjoyment – this app's functionality is truly impressive.
StormCake
ListenBook's extensive library and user-friendly interface have made it my go-to app. ListenBook's support for various formats ensures that no audiobook is out of reach. Audiobook heaven! This app has revolutionized the way I enjoy stories. Its sleek design and seamless functionality make it a must-have for book lovers. 📚🎧 Adjusting the tone of the voice is so innovative. It's like personalizing the narration. The app is so reliable. I’ve never had any issues with it.
SunVolt
This app has made waiting in lines and queues an opportunity for exploration and enjoyment. 📱 Carrying my favorite stories with me wherever I go – this app is like a portable library in my pocket. 📚👜 User-centric audiobook joy – this app's ease of use is impressive.
Snake Eyes
ListenBook's seamless audio player has turned my listening sessions into moments of pure delight. Looping playback of a single track helps me focus and absorb complex content.
Fadey
ListenBook's focus on quality and user experience has made it my go-to app for audiobooks and educational content. ListenBook has turned my ordinary moments into extraordinary journeys of the mind. The adjustable playback speed is a revelation. It's like having a personal audiobook narrator at my pace. I'm impressed by the app's compatibility with CarPlay. It keeps me entertained on long drives.
Pockets
Thanks to ListenBook's automatic extraction of artwork and metadata, my library looks organized and appealing. This app's user-friendly interface has made reading on-the-go a breeze. This app's simplicity has made me fall in love with books all over again.
BoomerBox
This app has made me appreciate the art of storytelling even more. With this app, my daily routines have become moments of intellectual discovery and personal fulfillment. The app is perfect for multitaskers. I can listen while working out.
QuestQuill
Audiobooks at my fingertips – this app's ease of use is a game-changer. Thanks to ListenBook, downloading audiobooks is a hassle-free process, regardless of the source.
QuestQuill
💡 This app's convenience is a blessing – I can squeeze in reading time between managing household tasks! 📱👩🍳 Kudos to the developers for creating an app that caters to audiobook lovers like me. From sleek design to functional features, it's a true gem. 💎📚 Audiobook lovers, you need this app in your life. The innovative features, from audio filters to compatibility, enhance my reading journey. 🎉🎧 Kudos to the developers for making this app iOS 16 optimized. It runs like a dream! The automatic extraction of artwork and metadata adds a professional touch to my audiobook library.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience