Book description
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
Trash Pocky
The chapters feature on ListenBook enhances my audiobook exploration – it's like flipping through pages. The layout of ListenBook is so beautiful and user-friendly, making it a pleasure to use. ListenBook has breathed new life into my audiobook collection. I can't imagine using anything else.
Racy Lady
This app's sleek design and intuitive features make it my trusted partner in exploring new narratives. Simplifying audiobook adventures – this app's ease of use is a delight. Navigating audiobooks seamlessly – this app's design is top-notch. ListenBook is the best audiobook player I’ve ever used. The app is reliable, fast, and packed with features like customizable themes and playback speed. The sleep timer is a lifesaver for bedtime listening. Great job, developers!
Emerald Vine
ListenBook has made my daily activities more interesting and meaningful – I'm hooked! ListenBook's support for CarPlay and Apple Watch integration has elevated my listening experience. This app's convenience has made my downtime more rewarding and enriching. ListenBook's customizable audio filters add a new dimension to my audiobook enjoyment. Adjusting playback speed has given me greater control over my audiobook experience. I can optimize my learning and enjoyment by customizing the pacing.
Scratch Man
This app's ease of use has made my daily tasks so much more enjoyable. 🌌 Adding an extra layer of delight to cooking – this app turns meal prep into a culinary adventure with its audiobooks! 🍲📖 Efficiency meets audiobooks – this app's functionality is a true winner. ListenBook's commitment to user experience shines through its thoughtful design and seamless functionality.
London Fox
I'm in awe of how this app has brought new dimensions to my reading experience. This app has made waiting in lines and queues an opportunity for exploration and enjoyment. ListenBook has become my go-to workout companion. It keeps me motivated and entertained. Downloading audiobooks is a breeze, thanks to the variety of options available.
LoreLoomer
Listening to audiobooks with my kids has become a cherished bonding activity. 💼 Juggling tasks while exploring narratives – this app is my multitasking hero! 💻📖 🔥 Streamlined functionality that's music to my ears – audiobook enjoyment has reached a new level of convenience. 🎵📖 Noise reduction and voice tone adjustment enhance the listening experience significantly.
Pinball Wizard
No more worries about compatibility – ListenBook handles numerous formats flawlessly. Navigating audiobooks with ease – this app's functionality is a standout. I love the quick access to settings. It makes tweaking the app so easy.
Crash Test
Thanks to ListenBook's extensive statistics, I can track my audiobook consumption and celebrate my progress. 🚗📚 Turn traffic into a literary escape – this app's functionality keeps me engaged while I'm on the move. 🚗🎧 I love the cloud integration. I can access my books from anywhere.
Scooby Did
My child has also fallen in love with audiobooks, all thanks to the app's kid-friendly collection. Chapters, configurable auto-rewind, and bookmarks on ListenBook keep me in control of my content.
Tokyo Dream
The ability to switch between different books effortlessly is a major plus. ListenBook's library organization features have transformed my chaotic audiobook collection into an organized masterpiece. 🔥 Audiobook enjoyment at the tap of a finger – this app's functionality is a testament to modern convenience. 📱📖 Elevating my reading experience to a whole new level, this app's user-friendly interface and easy navigation have me hooked. Audiobooks have never been this enjoyable! 📱🔊
Essex
With ListenBook, my iPhone and iPad have become a gateway to a world of captivating stories. Audiobook multitasking simplified – this app's ease of use is a true asset. I love the ability to change the playback pitch. It’s a unique feature.
TrixiePhany
Background play feature lets me multitask while enjoying a book – brilliant! Audiobooks at my fingertips – this app's functionality is a game-changer.
Sass Burst
ListenBook Pro offers an unbeatable deal – unlimited audiobook length and noise reduction. With this app, audiobook listening has become an integral part of my daily routines – it's a game-changer. Effortlessly exploring new worlds – this app's design is user-centric and efficient. ListenBook Pro's tone adjustment feature is an innovative touch that adds a layer of personalization.
Oblivion
The interface is sleek and intuitive, making my audiobook experience a joy. ListenBook Pro's noise reduction feature has significantly enhanced my audio quality.
Moonflower
ListenBook's commitment to excellence shines through in its user-friendly interface and smooth playback. The auto-rewind feature is a thoughtful addition that enhances my listening journey. I appreciate it! Great for listening to lectures and educational content. Very useful! The app is very user-friendly. ListenBook makes listening to audiobooks a breeze. I've listened to hundreds of audiobooks, and this one stands out for its professional quality. The narrator struck the ideal balance between dramatic interpretation and letting the text speak for itself. The audio engineering was superb with consistent volume levels and crystal-clear recording.
Hidden Tree
The tone adjustment feature is an exciting touch, allowing me to immerse myself even more in the content. CUE playlist support is a fantastic feature that allows me to curate themed listening sessions, creating a dynamic and engaging audiobook experience.
Kamikaze Granny
ListenBook has made my daily activities more interesting and meaningful – I'm hooked! With this app, I've found a way to turn every moment into an opportunity for learning and enrichment. Adjusting playback speed has transformed the way I consume audiobooks. I can tailor the pacing to match my learning style and preferences. Great app! ListenBook supports so many formats, and the playback is always smooth. An average audiobook experience. Nothing was wrong with it—the narration was fine, and the story was okay—but nothing particularly stood out. It served its purpose as entertainment during my commute.
Romance Guppy
I can't believe how much more productive I am – I'm learning and growing while multitasking! With ListenBook, my audio content is organized, accessible, and ready to inspire me. 🎉 Rekindling my love for reading – this app makes each day a new adventure! 📖🚀 The interface is clean and intuitive. I was up and running in seconds. Supports extensive playlists and bookmarks. Very user-friendly.
Trash
Audiobooks have turned road trips into unforgettable journeys of imagination. This app has become my go-to companion, making my daily routine more exciting and insightful. With this app, I can devour books like never before – it's incredibly efficient.
Devil Chick
This app has made me appreciate the art of storytelling even more. I don't have strong feelings about this one either way. The narration was competent but forgettable. The story itself was more engaging than the performance.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience