Book description
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
Twine X
The chapters feature on ListenBook enhances my audiobook exploration – it's like flipping through pages. The library organization feature is a blessing. My audiobooks are finally organized and easy to find. The ability to play various audio formats without conversion is amazing. ListenBook is top-notch.
Roller Girl
ListenBook has made managing and enjoying audiobooks, lectures, and speeches effortless and enjoyable. I'm addicted to this app – it's a non-stop journey through captivating tales. The interface is clean and intuitive. I was up and running in seconds. Sharing audiobooks via AirDrop is incredibly convenient. Great feature! The statistics tracking is a nice touch. ListenBook helps me keep track of my audiobook habits.
Feral Mayhem
This app is a time-saver – I can 'read' even when I'm on the move. ListenBook is my trusted partner for all things audiobooks. It's reliable, intuitive, and user-friendly.
Pitfall Whiskers
This app has given me the joy of reading even when my hands are full. Audiobooks on this app have made me look forward to my long commutes. 🎧 Fueling my audiobook addiction with this fantastic app – pure listening pleasure! 📚🔥 The statistics feature in ListenBook is a valuable tool for monitoring and optimizing my audiobook consumption.
Sweet Manhattan
Book Groups on ListenBook make it easy to categorize and access my audiobooks. ListenBook's user-friendly interface and powerful features have rekindled my love for audiobooks. The audio filters and precise controls are fantastic! Listening stats keep me motivated to read more. Great addition!
Bliss
ListenBook's audiobook player is a true workhorse – chapters, controls, and filters are all seamlessly integrated. This app has made multitasking a breeze – I can listen while I work, cook, or exercise. Bravo to the creators of this app – they've truly captured the essence of convenient audiobook enjoyment. The smooth playback and thoughtful design have won me over. 📚👏 Noise reduction on ListenBook Pro is a game-changer. It transforms the way I enjoy my recordings. The statistics tracking is a nice touch. ListenBook helps me keep track of my audiobook habits.
DragonBlood
Audiobooks made easy – this app's functionality is truly a gift. Effortlessly exploring audiobook worlds – this app's functionality is genius.
RiddleRover
I'm finally making progress on my reading goals, thanks to this app's convenience. 🎙️ Grocery shopping has taken an exciting turn – I'm on a mission to explore new worlds through audiobooks! 🛒📚 Audiobook magic at my fingertips! This app's thoughtful features, such as statistics tracking and audio filters, have added a new layer of excitement to my reading journey. 📚✨ Sharing audiobooks with friends is a fantastic way to introduce them to new stories.
Uncle Psycho
ListenBook has become my go-to app for all things audio – from lectures to speeches, it's got it all. Kudos to the developers for creating an app that caters to audiobook lovers like me. From sleek design to functional features, it's a true gem. 💎📚 The app's compatibility with CarPlay and Apple Watch is a huge plus.
Free Ham
This app has made me realize that I don't need a lot of time to read. Effortless audiobook management – this app's usability is a triumph. Thanks to ListenBook, downloading audiobooks from various sources has become effortless. The library organization feature is a blessing. My audiobooks are finally organized and easy to find.
Clover Rabbit
Sharing audiobooks with friends through AirDrop and Sharing on ListenBook Pro is a fantastic way to spread the joy of audiobooks. I'm hooked on this app – it's my escape to different worlds and adventures. Audiobook enthusiasts, gather round! This app's remarkable features, including audio filters and compatibility, have transformed my commutes into captivating journeys. 🎉🎧 ListenBook's loop and shuffle playback options have made audiobook revisiting and studying a breeze. ListenBook Pro's noise reduction feature enhances the audio quality to an impressive degree.
Lady In Red
The bookmark feature is a lifesaver – no more losing my place in the story! I can't believe how much I've 'read' since I started using this app. 💼 Juggling tasks while exploring narratives – this app is my multitasking hero! 💻📖 Unlocking a world of literary wonders – this app's extensive format support and user-centric approach have rekindled my love for books. 📱🔊 CarPlay compatibility is a fantastic addition. It enhances my driving experience with seamless audiobook integration.
Bourbon Mirage
Kudos to ListenBook for optimizing the app for iOS 16 – it shows their dedication to excellence. 🧘♀️☕ Sipping tea and getting lost in stories – the ultimate way to unwind! 🍵📖 I've recommended ListenBook to all my fellow bookworms. It's a true companion for audiobook lovers.
Mint Ness
With this app, I've found a way to turn every moment into an opportunity for learning and enrichment. Effortlessly managing my audiobook library – this app's design is commendable.
Frosty Squid
ListenBook's powerful audio downloading features make it easy to keep my content at my fingertips. The app's support for multiple formats is flawless. Very satisfied. Beautiful design and intuitive interface. Very user-friendly.
Whip 2T
Effortlessly immersing in stories – this app's ease of use is a game-changer. The app's performance is top-notch. It's stable, responsive, and optimized for a seamless audiobook experience. Kudos to the developers! ListenBook has become my trusted companion. It's my go-to app for expanding my knowledge and enjoyment. The audio filters make a noticeable difference. ListenBook provides an excellent listening experience.
East Army
The extensive audiobook collection for children is a blessing for my little ones. ListenBook's smooth playback and easy navigation ensure that my audiobook experience is always top-notch. Audiobooks have become my constant companions during my daily activities. Audiobook lovers, you need this app in your life. The innovative features, from audio filters to compatibility, enhance my reading journey. 🎉🎧
Spicy Thunder
The variety of narrators adds a unique touch to each book, making every experience special. Audiobooks on this app have made studying and learning a more enjoyable process. ListenBook's support for network device downloads and drag-and-drop is a time-saving delight. ListenBook's compatibility with a wide range of audio formats ensures that no audiobook is off-limits. Sharing audiobooks through AirDrop is a delightful way to share the joy of storytelling with friends and family. It fosters connections and conversations.
Corny
ListenBook's compatibility with multiple downloading methods ensures there's always a way to get my content. With ListenBook Pro, I'm no longer limited by audiobook length. It's a liberating experience!
Daffy Girl
ListenBook's dedication to delivering a top-notch experience is evident in every detail. 📱 No more lugging around heavy books – this app brings the library to my phone! 📚📱 Noise reduction on ListenBook Pro is impressive. My recordings sound crystal clear.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience