Book description
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
Coma Stalk
With ListenBook Pro, I can customize the tone of the sound to match my preferences – it's a fantastic touch. ListenBook's audio filters have transformed the way I experience audio content – it's a real game-changer. ListenBook's versatile features have made my audiobook experience more enjoyable than ever. ListenBook's statistics feature is both enlightening and motivating. It's incredible to see the time I've invested in learning through audiobooks. ListenBook has made managing my audiobook collection a breeze. Library organization is top-notch.
Light Lion
Audiobook excellence made simple – this app's functionality is a true asset. The statistics feature is a fantastic addition – knowing how much time I spend on audiobooks is eye-opening, and ListenBook makes tracking it a breeze. The statistics tracking feature is very useful. ListenBook helps me keep track of my listening time.
Pixie Soldier
The controls on ListenBook are intuitive and user-friendly, making it a joy to navigate through my audiobooks. I've become an audiobook addict, all thanks to this amazing app. Audiobook heaven! This app's functionality is a dream – simple and efficient. Drag and drop downloads are genius. It simplifies the entire process. Adjusting the narrator's voice tone is a fantastic feature. It adds a personal touch.
Gold Dahlia
ListenBook's commitment to excellence shines through in its powerful features and seamless performance. Discovering new worlds through audiobooks has never been easier! This app's intuitive interface and seamless functionality make every listening session a delight. 📚🎧 Navigating through chapters is a breeze. I can easily jump to the parts I want to listen to.
Bad Princess
ListenBook's features make it the ultimate audio companion for any audiobook enthusiast. ListenBook has revolutionized my audio experience, making it both personalized and engaging. Navigating audiobooks seamlessly – this app's design is top-notch.
Flyswat Briggs
This app's intuitive controls and user-friendly layout have made audiobook listening a true pleasure. 🚶♀️🎧 Enjoying the great outdoors while immersing myself in fantastic tales – walking never felt this magical! 🏞️📚 🏃♀️🌟 Experiencing stories while staying active – this app's functionality enhances my walks and runs like never before. 🎧🏞️ As an audiobook aficionado, this app is a dream come true. Its support for various formats and effortless navigation make it my perfect reading companion. 🌟🎧
Twinkle
Audiobooks have made my morning routine something to look forward to. This app has turned my mundane tasks into exciting opportunities for reading. 🚗📚 Turn traffic into a literary escape – this app's functionality keeps me engaged while I'm on the move. 🚗🎧 ListenBook's statistics feature is eye-opening. I had no idea how much time I spent immersed in audiobooks until I started using it.
Stick Shift
I'm thrilled that ListenBook offers both basic and advanced features to cater to all types of users. I can't imagine my audio routine without ListenBook's seamless and user-friendly design. This app is a lifesaver! I can now enjoy my favorite books on the go. Audiobook pleasure without the fuss – this app's functionality is top-notch.
Gro
The app's reliability and ease of use make it a true gem in the world of audiobooks. Language courses on audiobooks helped me pick up a new language effortlessly. Automated artwork and metadata retrieval make my audiobook library look organized and visually appealing.
Slint FUBAR
ListenBook's looping playback, shuffle feature, and configurable controls make learning a breeze. ListenBook is my daily companion, turning mundane tasks into exciting audio adventures. This app's ease of use has made reading an integral part of my everyday life. ListenBook's customizable audio filters add a new dimension to my audiobook enjoyment.
Preach Man
The narrators' voices on this app are so soothing – it's my relaxation therapy. Looping playback is my secret weapon for language learning. It's revolutionized my approach.
Moon Peaches
I'm blown away by ListenBook's ability to play diverse formats flawlessly – it's a game-changer. The app's versatility in downloading audio is impressive. It streamlines the process and saves time.
Bourbon Mirage
Being able to download audiobooks for offline listening is a game-changer. ListenBook's comprehensive support for a wide range of audio formats sets it apart from other audiobook apps. Audiobooks on this app have made my morning rituals something to look forward to. The statistics feature in ListenBook provides valuable insights into my audiobook habits, helping me learn and grow.
VisionVoyager
With ListenBook, my audio content is organized, accessible, and ready to inspire me. ListenBook's integration with AirDrop and sharing options makes it simple to spread the joy of storytelling. Library organization has never been this easy. My audiobook collection is finally tidy. Flawless support for various audio formats. Very happy with it.
Austin Shamrock
I never knew my daily walks could be so fulfilling – all thanks to this app. I'm grateful for ListenBook's support for a wide range of formats, making it a one-stop solution for audio content. 📚 Embracing a new reading habit with this app's seamless accessibility. Say goodbye to boredom! 📱🎉 ListenBook Pro's noise reduction feature has transformed the audio quality. It's crystal clear now.
SubWoof330
This app has completely transformed my commute – I look forward to it now! Kudos for the thoughtfully curated collections – I'm discovering hidden gems! I'm blown away by the quality of narration on this app – it's like being in the story. ListenBook Pro's noise reduction is a lifesaver. I can hear clearly even in noisy environments.
Freeze Queen
The app's intuitive design makes it easy to find and listen to my favorite authors. I'm addicted to this app's seamless performance and impressive library. ListenBook has become my trusted companion, guiding me through the realms of imagination. 🎶 Forget background music, I've got enchanting stories to accompany my chores! 🎵📚 Quick access to chapters and controls makes ListenBook a breeze to use. It's an intuitive experience.
Gold Bentley
ListenBook's commitment to enhancing the audiobook experience is evident in its thoughtful features and design. ⏰ Maximizing my time with efficient features – this app's functionality lets me dive into stories even in the busiest moments. 📚⏳ Effortlessly exploring new worlds – this app's design is user-centric and efficient. Looping playback helps me focus on challenging content and grasp complex concepts. A study must-have!
Whip Chu
No more carrying heavy books – this app has transformed my reading habits. Revolutionizing the way I enjoy stories – this app's seamless playback and intuitive controls make it a must-have for every book enthusiast. 📱🎧 ListenBook Pro's tone adjustment feature is fascinating. I can alter the reader's voice to match my mood—what a creative addition! ListenBook is more than just an app – it's a doorway to a world of knowledge and imagination.
NexusNavigator
ListenBook is a must-have for any audiobook enthusiast. It's reliable, efficient, and a pleasure to use. ListenBook’s bookmarking feature is incredibly useful. I never lose my place in a book.
Playing a wide variety of audio formats
Works on all devices with iOS 13 and newer
Huge amount of features for a small price
Frequent updates to add new features and improve existing ones
Advanced playback controls
Live sound processing
Changing the timbre of the reader's voice and noise reduction
Translated into more than 20 languages
If you love listening to fiction audiobooks, ListenBook has features to make the process easier.
Edit book data: title, author, cover
Use equalizer to make the sound comfortable for you
Adjust the playback speed
Enjoy dark and light app themes
Supported formats: MP3, M4B, AWB, FLAC, OGG audio files and many more (must be DRM free)
Auto-Bookmarks make it easy to find your place
AirPlay support allows redirection of audio output.
VoiceOver support
Dark mode for night owls
Convenient bookmarking system helps you mark the most important places.
Unlimited bookmarks for each audiobook
Put your own cover on the wager
Share your audiobook with friends
Lock-screen control
Customise app with extensive options
Sleep timer with shake to reset, set custom notification sounds, and a few unique options
Auto rewind depending on paused time, customize rewind times to your liking
Removing background noise from recordings made in classrooms and meetings
Changing the timbre of the reader's voice for a better listening experience